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Getting crash reports after updating to 2.4.4

Scheduled Pinned Locked Moved General pfSense Questions
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  • J
    jimp Rebel Alliance Developer Netgate
    last edited by Sep 25, 2018, 1:25 PM

    Those look like the typical errors you see during an upgrade. If you delete that report, do the same error messages come back?

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    N 1 Reply Last reply Sep 25, 2018, 1:30 PM Reply Quote 0
    • N
      nesense @jimp
      last edited by Sep 25, 2018, 1:30 PM

      @jimp they come back if I reboot or if WAN goes down and up again.

      1 Reply Last reply Reply Quote 0
      • J
        jimp Rebel Alliance Developer Netgate
        last edited by Sep 25, 2018, 1:35 PM

        The exact same set of errors?

        If so, it looks like maybe the upgrade did not complete. It's complaining about PHP module versions not matching, which I've only ever seen happen in the middle of an upgrade, not before or after repeatedly.

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        • N
          nesense
          last edited by Sep 25, 2018, 2:32 PM

          Yes, same errors everytime, everything seems to be functioning normally though, but should I reinstall freshly from 2.4.4 to be safe?

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          • J
            jimp Rebel Alliance Developer Netgate
            last edited by Sep 25, 2018, 2:35 PM

            Before doing that, try running pfSense-upgrade -d from an ssh or console shell prompt to see if it attempts to correct the issues.

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            • N
              nesense
              last edited by Sep 25, 2018, 2:45 PM

              Here's the output of pfSense-upgrade -d:

              >>> Updating repositories metadata...
              Updating pfSense-core repository catalogue...
              pfSense-core repository is up to date.
              Updating pfSense repository catalogue...
              Fetching meta.txz: . done
              Fetching packagesite.txz: .......... done
              Processing entries: .......... done
              pfSense repository update completed. 499 packages processed.
              All repositories are up to date.
              >>> Upgrading pfSense-upgrade...
              Updating pfSense-core repository catalogue...
              pfSense-core repository is up to date.
              Updating pfSense repository catalogue...
              pfSense repository is up to date.
              All repositories are up to date.
              The following 1 package(s) will be affected (of 0 checked):
              
              Installed packages to be UPGRADED:
                      pfSense-upgrade: 0.52 -> 0.53 [pfSense]
              
              Number of packages to be upgraded: 1
              
              13 KiB to be downloaded.
              [1/1] Fetching pfSense-upgrade-0.53.txz: .. done
              Checking integrity... done (0 conflicting)
              [1/1] Upgrading pfSense-upgrade from 0.52 to 0.53...
              [1/1] Extracting pfSense-upgrade-0.53: ..... done
              >>> Setting vital flag on lang/php72...
              >>> Updating repositories metadata...
              Updating pfSense-core repository catalogue...
              pfSense-core repository is up to date.
              Updating pfSense repository catalogue...
              pfSense repository is up to date.
              All repositories are up to date.
              Your packages are up to date
              
              

              I rebooted after and got the another exact crash report.

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              • J
                jimp Rebel Alliance Developer Netgate
                last edited by Sep 25, 2018, 3:34 PM

                Nothing showing there. What is the output of pkg info?

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                • J
                  jwt Netgate
                  last edited by Sep 25, 2018, 3:34 PM

                  What does php -v output?

                  % php -v
                  PHP 7.2.10 (cli) (built: Sep 14 2018 11:38:12) ( NTS )
                  Copyright (c) 1997-2018 The PHP Group
                  Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
                  with Zend OPcache v7.2.10, Copyright (c) 1999-2018, by Zend Technologies]

                  1 Reply Last reply Reply Quote 0
                  • N
                    nesense
                    last edited by Sep 25, 2018, 4:08 PM

                    I already reinstalled.

                    1 Reply Last reply Reply Quote 0
                    • W
                      wdup
                      last edited by wdup Sep 25, 2018, 7:08 PM Sep 25, 2018, 7:03 PM

                      Experiencing the same issue - had pfBlockerNG-devel installed prior to upgrade from 2.4.3-p1 to 2.4.4. Didn't appear to have any problems during upgrade. Have since uninstalled pfBlockerNG-devel, issue remains.

                      R 1 Reply Last reply Sep 26, 2018, 7:10 PM Reply Quote 0
                      • T
                        TheNarc
                        last edited by Sep 25, 2018, 7:20 PM

                        Same issue here, exact same set of error messages. Output from php -v:

                        PHP 7.2.10 (cli) (built: Sep 14 2018 11:32:18) ( NTS )
                        Copyright (c) 1997-2018 The PHP Group
                        Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
                            with Zend OPcache v7.2.10, Copyright (c) 1999-2018, by Zend Technologies
                        

                        I too had pfBlockerNG-devel installed prior to the upgrade. I haven't tried uninstalling it, but I have noticed that the pfb_filter service isn't running, and if I attempt to start it manually, I can provoke the crash report.

                        R 1 Reply Last reply Sep 26, 2018, 7:13 PM Reply Quote 0
                        • N
                          nesense
                          last edited by Sep 25, 2018, 7:24 PM

                          I had pfblockerng-devel installed before but I uninstalled it and reinstalled the stable package before updating.

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                          • R
                            REM
                            last edited by Sep 26, 2018, 6:11 PM

                            I have same issue0_1537985459724_pfsence.txt

                            J 1 Reply Last reply Sep 26, 2018, 6:16 PM Reply Quote 0
                            • J
                              jimp Rebel Alliance Developer Netgate @REM
                              last edited by Sep 26, 2018, 6:16 PM

                              @rem said in Getting crash reports after updating to 2.4.4:

                              I have same issue0_1537985459724_pfsence.txt

                              Your upgrade did not complete. It's still referencing old PHP 5.6 items. If you have WAN connectivity, go to an ssh or console shell and run pfSense-upgrade again.

                              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

                              R 1 Reply Last reply Sep 26, 2018, 8:26 PM Reply Quote 0
                              • R
                                REM
                                last edited by Sep 26, 2018, 6:56 PM

                                Thank you, this message after first reboot, if in console i have:
                                Updating pfSense-core repository catalogue...
                                pfSense-core repository is up to date.
                                Updating pfSense repository catalogue...
                                pfSense repository is up to date.
                                All repositories are up to date.
                                Your packages are up to date

                                all ok, safety use?

                                1 Reply Last reply Reply Quote 0
                                • J
                                  jimp Rebel Alliance Developer Netgate
                                  last edited by Sep 26, 2018, 7:02 PM

                                  If you still receive those errors after a reboot, then something must not be OK. If they went away, then it's fine.

                                  If you still have problems, go through some of the suggestions here: https://www.netgate.com/docs/pfsense/install/upgrade-troubleshooting.html

                                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                  Need help fast? Netgate Global Support!

                                  Do not Chat/PM for help!

                                  R 1 Reply Last reply Sep 26, 2018, 9:19 PM Reply Quote 0
                                  • R
                                    Ramosel @wdup
                                    last edited by Sep 26, 2018, 7:10 PM

                                    @wdupreez said in Getting crash reports after updating to 2.4.4:

                                    Experiencing the same issue - had pfBlockerNG-devel installed prior to upgrade from 2.4.3-p1 to 2.4.4. Didn't appear to have any problems during upgrade. Have since uninstalled pfBlockerNG-devel, issue remains.

                                    Seeing the EXACT same thing as you. Working with Anthony but it seems to go deeper than pfBNG.

                                    1 Reply Last reply Reply Quote 0
                                    • R
                                      Ramosel @TheNarc
                                      last edited by stephenw10 Oct 1, 2018, 9:31 PM Sep 26, 2018, 7:13 PM

                                      @thenarc said in Getting crash reports after updating to 2.4.4:

                                      Same issue here, exact same set of error messages. Output from php -v:

                                      PHP 7.2.10 (cli) (built: Sep 14 2018 11:32:18) ( NTS )
                                      Copyright (c) 1997-2018 The PHP Group
                                      Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
                                          with Zend OPcache v7.2.10, Copyright (c) 1999-2018, by Zend Technologies
                                      

                                      I too had pfBlockerNG-devel installed prior to the upgrade. I haven't tried uninstalling it, but I have noticed that the pfb_filter service isn't running, and if I attempt to start it manually, I can provoke the crash report.

                                      Same issue here.

                                      1 Reply Last reply Reply Quote 0
                                      • R
                                        Ramosel @jimp
                                        last edited by Sep 26, 2018, 8:26 PM

                                        @jimp said in Getting crash reports after updating to 2.4.4:

                                        @rem said in Getting crash reports after updating to 2.4.4:

                                        I have same issue0_1537985459724_pfsence.txt

                                        Your upgrade did not complete. It's still referencing old PHP 5.6 items. If you have WAN connectivity, go to an ssh or console shell and run pfSense-upgrade again.

                                        Jim,
                                        I too am seeing the same errors. I uninstalled all packages rebooted, then did the "pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade" from the link you sent. System came up clean reinstalled packages as well as the pfBlockerNG devel from Anthony and as soon as I try to start pfb_filter service it provokes a crash report full of PHP errors.

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          jimp Rebel Alliance Developer Netgate
                                          last edited by Sep 26, 2018, 8:31 PM

                                          Does it work as long as you don't install pfBlockerNG? There were a couple changes just merged for it, but I'm not sure it would help what you are seeing. If it works OK until you install pfBlocker, that's probably a topic for a different thread.

                                          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                          Need help fast? Netgate Global Support!

                                          Do not Chat/PM for help!

                                          R 1 Reply Last reply Sep 26, 2018, 9:48 PM Reply Quote 0
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