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    NetData web gui not accessible

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    • manjotscM
      manjotsc
      last edited by

      netdataerrorlog.txt

      Vendor: HP
      Version: P01 Ver. 02.50
      Release Date: Wed Jul 17 2024
      Boot Method: UEFI
      24.11-RELEASE (amd64)
      FreeBSD 15.0-CURRENT
      CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
      Current: 3606 MHz, Max: 3400 MHz
      4 CPUs : 1 package(s) x 4 core(s)

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        More details please!
        What are we looking at there? How are you trying to access it? What do you expect to happen? What's actually happening?

        Steve

        manjotscM 1 Reply Last reply Reply Quote 0
        • manjotscM
          manjotsc @stephenw10
          last edited by manjotsc

          @stephenw10 I can't access the gui webpage just keeps loading , need help troubleshooting it. I have the errors logs. Attached above.

          Vendor: HP
          Version: P01 Ver. 02.50
          Release Date: Wed Jul 17 2024
          Boot Method: UEFI
          24.11-RELEASE (amd64)
          FreeBSD 15.0-CURRENT
          CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
          Current: 3606 MHz, Max: 3400 MHz
          4 CPUs : 1 package(s) x 4 core(s)

          1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by johnpoz

            So your running netdata on pfsense? That is not an official package, you should prob ask over on the netdata forums ;) On how to install and troubleshoot..

            What exactly are you running pfsense on? What version of pfsense?

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            1 Reply Last reply Reply Quote 0
            • manjotscM
              manjotsc
              last edited by

              System pfSense
              Netgate Device ID: 24ec1572f2bed3a574fa
              BIOS Vendor: American Megatrends Inc.
              Version: 4.6.5
              Release Date: Thu Mar 7 2013
              Version 2.4.4-RELEASE-p3 (amd64)
              built on Wed May 15 18:53:44 EDT 2019
              FreeBSD 11.2-RELEASE-p10

              The system is on the latest version.
              Version information updated at Wed Jun 5 23:30:59 EDT 2019
              CPU Type Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
              Current: 3100 MHz, Max: 3101 MHz
              4 CPUs: 1 package(s) x 4 core(s)
              AES-NI CPU Crypto: Yes (active)

              Vendor: HP
              Version: P01 Ver. 02.50
              Release Date: Wed Jul 17 2024
              Boot Method: UEFI
              24.11-RELEASE (amd64)
              FreeBSD 15.0-CURRENT
              CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
              Current: 3606 MHz, Max: 3400 MHz
              4 CPUs : 1 package(s) x 4 core(s)

              1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan
                last edited by Gertjan

                pfSEnse is not some sort of 'web server' or server of any kind where one can easily out in 'software' and seeing it work.
                It's a router/firewall, build with some basic building blocks, heavily integrated.

                What is NetData anyway ?

                Btw :
                Your log shows clearly :

                2019-06-05 18:23:08: netdata INFO  : MAIN : CONFIG: cannot load user config '/usr/local/etc/netdata/stream.conf'. Will try stock config.
                

                I'm totally not surprised that the "stock settings" didn't work on a system like pfSense, which is really off-standard.

                @manjotsc said in NetData web gui not accessible:

                need help troubleshooting it

                You chose to use and install NetData. So you're the expert.
                Use a big search engine and have a look at this site:forum.netgate.com NetData .... there you have your answers.

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                1 Reply Last reply Reply Quote 0
                • JeGrJ
                  JeGr LAYER 8 Moderator
                  last edited by

                  https://docs.netdata.cloud/packaging/installer/#pfsense

                  No wonder the OP is posting here. But that's their "installation doc". Netdata is no package of pfSense. If sth. doesn't work when following their documentation, you should ask them.

                  Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

                  If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                  1 Reply Last reply Reply Quote 0
                  • manjotscM
                    manjotsc
                    last edited by

                    Got it working from github support forums, I had to change bind from "127.0.0.1" to "192.199.40.1" to my pfsense IP address.
                    https://github.com/netdata/netdata/issues/6228
                    Annotation 2019-06-07 015029.png

                    Vendor: HP
                    Version: P01 Ver. 02.50
                    Release Date: Wed Jul 17 2024
                    Boot Method: UEFI
                    24.11-RELEASE (amd64)
                    FreeBSD 15.0-CURRENT
                    CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                    Current: 3606 MHz, Max: 3400 MHz
                    4 CPUs : 1 package(s) x 4 core(s)

                    GertjanG 1 Reply Last reply Reply Quote 0
                    • GertjanG
                      Gertjan @manjotsc
                      last edited by

                      @manjotsc said in NetData web gui not accessible:

                      192.199.40.1

                      Is that the IP you use on your LAN ?

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      NogBadTheBadN manjotscM 2 Replies Last reply Reply Quote 0
                      • NogBadTheBadN
                        NogBadTheBad @Gertjan
                        last edited by

                        @Gertjan said in NetData web gui not accessible:

                        @manjotsc said in NetData web gui not accessible:

                        192.199.40.1

                        Is that the IP you use on your LAN ?

                        It shouldn't be, the OPs location says Canada :-

                        AS details for 192.199.40.1 :-
                        
                        route:      192.199.32.0/20
                        descr:      Primus Telecommunications Internet Services Network
                        origin:     AS9443
                        remarks:    Primus Canberra Customer Route
                        notify:     ptye@iprimus.com.au
                        notify:     rcoombe@primustel.com.au
                        notify:     droth@primustel.com.au
                        notify:     netops@iprimus.com.au
                        mnt-by:     MAINT-AS9443
                        changed:    netops@iprimus.com.au 20010502
                        source:     RADB
                        
                        route:      192.199.32.0/20
                        descr:      MCT-SYDNEY
                        origin:     AS17477
                        mnt-by:     MAINT-AS4826
                        changed:    noc@vocus.com.au 20161203
                        source:     RADB
                        
                        route:      192.199.32.0/20
                        descr:      REACH (Customer Route)
                        tech-c:     RRNOC1-REACH
                        origin:     AS9443
                        remarks:    This auto-generated route object was created
                        remarks:    for a REACH customer route
                        remarks:    
                        remarks:    This route object was created because
                        remarks:    some REACH peers filter based on these objects
                        remarks:    and this route may be rejected
                        remarks:    if this object is not created.
                        remarks:    
                        remarks:    Please contact irr@team.telstra.com if you have any
                        remarks:    questions regarding this object.
                        notify:     irr@team.telstra.com
                        mnt-by:     MAINT-REACH-NOC
                        changed:    irr@team.telstra.com 20081027
                        source:     REACH
                        
                        route:      192.199.32.0/20
                        descr:      REACH (Customer Route)
                        tech-c:     RRNOC1-REACH
                        origin:     AS1221
                        remarks:    This auto-generated route object was created
                        remarks:    for a REACH customer route
                        remarks:    
                        remarks:    This route object was created because
                        remarks:    some REACH peers filter based on these objects
                        remarks:    and this route may be rejected
                        remarks:    if this object is not created.
                        remarks:    
                        remarks:    Please contact irr@team.telstra.com if you have any
                        remarks:    questions regarding this object.
                        notify:     irr@team.telstra.com
                        mnt-by:     MAINT-REACH-NOC
                        changed:    irr@team.telstra.com 20060301
                        source:     REACH
                        
                        
                        Friday, 7 June 2019 at 10:55:04 British Summer Time
                        

                        Andy

                        1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          So he is using public IP space on his lan? That highly unlikely he owns?

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          1 Reply Last reply Reply Quote 0
                          • manjotscM
                            manjotsc
                            last edited by

                            These are some random number I chose, didn't knew it was public ip.

                            Vendor: HP
                            Version: P01 Ver. 02.50
                            Release Date: Wed Jul 17 2024
                            Boot Method: UEFI
                            24.11-RELEASE (amd64)
                            FreeBSD 15.0-CURRENT
                            CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                            Current: 3606 MHz, Max: 3400 MHz
                            4 CPUs : 1 package(s) x 4 core(s)

                            GertjanG johnpozJ 2 Replies Last reply Reply Quote 0
                            • manjotscM
                              manjotsc @Gertjan
                              last edited by

                              @Gertjan Yes

                              Vendor: HP
                              Version: P01 Ver. 02.50
                              Release Date: Wed Jul 17 2024
                              Boot Method: UEFI
                              24.11-RELEASE (amd64)
                              FreeBSD 15.0-CURRENT
                              CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                              Current: 3606 MHz, Max: 3400 MHz
                              4 CPUs : 1 package(s) x 4 core(s)

                              1 Reply Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @manjotsc
                                last edited by Gertjan

                                @manjotsc said in NetData web gui not accessible:

                                These are some random number I chose, didn't knew it was public ip.

                                Lol ....
                                You can't just assign yourself IP's like that. Your will brake the Internet ! (at least for yourself - when you see all those black helicopters above your head, you know you pissed off some else also)
                                Use what is called : RFC 1918 - https://www.ietf.org/rfc/rfc1918.txt
                                Choose whatever you want among them.
                                192.168.1.1/24 for LAN is just perfect.

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                NogBadTheBadN 1 Reply Last reply Reply Quote 0
                                • NogBadTheBadN
                                  NogBadTheBad @Gertjan
                                  last edited by

                                  @Gertjan said in NetData web gui not accessible:

                                  192.168.1.1/24 for LAN is just perfect.

                                  Or be a rebel and use 172.16.0.1/24 😉

                                  Andy

                                  1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                                  1 Reply Last reply Reply Quote 0
                                  • JeGrJ
                                    JeGr LAYER 8 Moderator
                                    last edited by

                                    @Gertjan meant https://www.ietf.org/rfc/rfc1918.txt RFC 1918 - private IP address space.

                                    Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

                                    If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                                    GertjanG 1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @JeGr
                                      last edited by

                                      @JeGr said in NetData web gui not accessible:

                                      @Gertjan meant https://www.ietf.org/rfc/rfc1918.txt RFC 1918 - private IP address space.

                                      Oh great.
                                      That's what I ment, yes.
                                      Not exactly what I wrote ...
                                      I'll edit.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 0
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator @manjotsc
                                        last edited by

                                        @manjotsc said in NetData web gui not accessible:

                                        didn't knew it was public ip.

                                        What did you think they were?

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        1 Reply Last reply Reply Quote 0
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