• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login
Netgate Discussion Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login

NetData web gui not accessible

Scheduled Pinned Locked Moved Off-Topic & Non-Support Discussion
18 Posts 6 Posters 1.8k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • M
    manjotsc
    last edited by Jun 5, 2019, 10:33 PM

    netdataerrorlog.txt

    Vendor: HP
    Version: P01 Ver. 02.50
    Release Date: Wed Jul 17 2024
    Boot Method: UEFI
    24.11-RELEASE (amd64)
    FreeBSD 15.0-CURRENT
    CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
    Current: 3606 MHz, Max: 3400 MHz
    4 CPUs : 1 package(s) x 4 core(s)

    1 Reply Last reply Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by Jun 6, 2019, 12:56 AM

      More details please!
      What are we looking at there? How are you trying to access it? What do you expect to happen? What's actually happening?

      Steve

      M 1 Reply Last reply Jun 6, 2019, 1:13 AM Reply Quote 0
      • M
        manjotsc @stephenw10
        last edited by manjotsc Jun 6, 2019, 1:13 AM Jun 6, 2019, 1:13 AM

        @stephenw10 I can't access the gui webpage just keeps loading , need help troubleshooting it. I have the errors logs. Attached above.

        Vendor: HP
        Version: P01 Ver. 02.50
        Release Date: Wed Jul 17 2024
        Boot Method: UEFI
        24.11-RELEASE (amd64)
        FreeBSD 15.0-CURRENT
        CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
        Current: 3606 MHz, Max: 3400 MHz
        4 CPUs : 1 package(s) x 4 core(s)

        1 Reply Last reply Reply Quote 0
        • J
          johnpoz LAYER 8 Global Moderator
          last edited by johnpoz Jun 6, 2019, 2:44 AM Jun 6, 2019, 2:43 AM

          So your running netdata on pfsense? That is not an official package, you should prob ask over on the netdata forums ;) On how to install and troubleshoot..

          What exactly are you running pfsense on? What version of pfsense?

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

          1 Reply Last reply Reply Quote 0
          • M
            manjotsc
            last edited by Jun 6, 2019, 3:31 AM

            System pfSense
            Netgate Device ID: 24ec1572f2bed3a574fa
            BIOS Vendor: American Megatrends Inc.
            Version: 4.6.5
            Release Date: Thu Mar 7 2013
            Version 2.4.4-RELEASE-p3 (amd64)
            built on Wed May 15 18:53:44 EDT 2019
            FreeBSD 11.2-RELEASE-p10

            The system is on the latest version.
            Version information updated at Wed Jun 5 23:30:59 EDT 2019
            CPU Type Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
            Current: 3100 MHz, Max: 3101 MHz
            4 CPUs: 1 package(s) x 4 core(s)
            AES-NI CPU Crypto: Yes (active)

            Vendor: HP
            Version: P01 Ver. 02.50
            Release Date: Wed Jul 17 2024
            Boot Method: UEFI
            24.11-RELEASE (amd64)
            FreeBSD 15.0-CURRENT
            CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
            Current: 3606 MHz, Max: 3400 MHz
            4 CPUs : 1 package(s) x 4 core(s)

            1 Reply Last reply Reply Quote 0
            • G
              Gertjan
              last edited by Gertjan Jun 6, 2019, 11:46 AM Jun 6, 2019, 11:46 AM

              pfSEnse is not some sort of 'web server' or server of any kind where one can easily out in 'software' and seeing it work.
              It's a router/firewall, build with some basic building blocks, heavily integrated.

              What is NetData anyway ?

              Btw :
              Your log shows clearly :

              2019-06-05 18:23:08: netdata INFO  : MAIN : CONFIG: cannot load user config '/usr/local/etc/netdata/stream.conf'. Will try stock config.
              

              I'm totally not surprised that the "stock settings" didn't work on a system like pfSense, which is really off-standard.

              @manjotsc said in NetData web gui not accessible:

              need help troubleshooting it

              You chose to use and install NetData. So you're the expert.
              Use a big search engine and have a look at this site:forum.netgate.com NetData .... there you have your answers.

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • J
                JeGr LAYER 8 Moderator
                last edited by Jun 6, 2019, 1:05 PM

                https://docs.netdata.cloud/packaging/installer/#pfsense

                No wonder the OP is posting here. But that's their "installation doc". Netdata is no package of pfSense. If sth. doesn't work when following their documentation, you should ask them.

                Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

                If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                1 Reply Last reply Reply Quote 0
                • M
                  manjotsc
                  last edited by Jun 7, 2019, 6:03 AM

                  Got it working from github support forums, I had to change bind from "127.0.0.1" to "192.199.40.1" to my pfsense IP address.
                  https://github.com/netdata/netdata/issues/6228
                  Annotation 2019-06-07 015029.png

                  Vendor: HP
                  Version: P01 Ver. 02.50
                  Release Date: Wed Jul 17 2024
                  Boot Method: UEFI
                  24.11-RELEASE (amd64)
                  FreeBSD 15.0-CURRENT
                  CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                  Current: 3606 MHz, Max: 3400 MHz
                  4 CPUs : 1 package(s) x 4 core(s)

                  G 1 Reply Last reply Jun 7, 2019, 9:13 AM Reply Quote 0
                  • G
                    Gertjan @manjotsc
                    last edited by Jun 7, 2019, 9:13 AM

                    @manjotsc said in NetData web gui not accessible:

                    192.199.40.1

                    Is that the IP you use on your LAN ?

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    N M 2 Replies Last reply Jun 7, 2019, 9:56 AM Reply Quote 0
                    • N
                      NogBadTheBad @Gertjan
                      last edited by Jun 7, 2019, 9:56 AM

                      @Gertjan said in NetData web gui not accessible:

                      @manjotsc said in NetData web gui not accessible:

                      192.199.40.1

                      Is that the IP you use on your LAN ?

                      It shouldn't be, the OPs location says Canada :-

                      AS details for 192.199.40.1 :-
                      
                      route:      192.199.32.0/20
                      descr:      Primus Telecommunications Internet Services Network
                      origin:     AS9443
                      remarks:    Primus Canberra Customer Route
                      notify:     ptye@iprimus.com.au
                      notify:     rcoombe@primustel.com.au
                      notify:     droth@primustel.com.au
                      notify:     netops@iprimus.com.au
                      mnt-by:     MAINT-AS9443
                      changed:    netops@iprimus.com.au 20010502
                      source:     RADB
                      
                      route:      192.199.32.0/20
                      descr:      MCT-SYDNEY
                      origin:     AS17477
                      mnt-by:     MAINT-AS4826
                      changed:    noc@vocus.com.au 20161203
                      source:     RADB
                      
                      route:      192.199.32.0/20
                      descr:      REACH (Customer Route)
                      tech-c:     RRNOC1-REACH
                      origin:     AS9443
                      remarks:    This auto-generated route object was created
                      remarks:    for a REACH customer route
                      remarks:    
                      remarks:    This route object was created because
                      remarks:    some REACH peers filter based on these objects
                      remarks:    and this route may be rejected
                      remarks:    if this object is not created.
                      remarks:    
                      remarks:    Please contact irr@team.telstra.com if you have any
                      remarks:    questions regarding this object.
                      notify:     irr@team.telstra.com
                      mnt-by:     MAINT-REACH-NOC
                      changed:    irr@team.telstra.com 20081027
                      source:     REACH
                      
                      route:      192.199.32.0/20
                      descr:      REACH (Customer Route)
                      tech-c:     RRNOC1-REACH
                      origin:     AS1221
                      remarks:    This auto-generated route object was created
                      remarks:    for a REACH customer route
                      remarks:    
                      remarks:    This route object was created because
                      remarks:    some REACH peers filter based on these objects
                      remarks:    and this route may be rejected
                      remarks:    if this object is not created.
                      remarks:    
                      remarks:    Please contact irr@team.telstra.com if you have any
                      remarks:    questions regarding this object.
                      notify:     irr@team.telstra.com
                      mnt-by:     MAINT-REACH-NOC
                      changed:    irr@team.telstra.com 20060301
                      source:     REACH
                      
                      
                      Friday, 7 June 2019 at 10:55:04 British Summer Time
                      

                      Andy

                      1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                      1 Reply Last reply Reply Quote 0
                      • J
                        johnpoz LAYER 8 Global Moderator
                        last edited by Jun 7, 2019, 11:06 AM

                        So he is using public IP space on his lan? That highly unlikely he owns?

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                        1 Reply Last reply Reply Quote 0
                        • M
                          manjotsc
                          last edited by Jun 10, 2019, 10:43 AM

                          These are some random number I chose, didn't knew it was public ip.

                          Vendor: HP
                          Version: P01 Ver. 02.50
                          Release Date: Wed Jul 17 2024
                          Boot Method: UEFI
                          24.11-RELEASE (amd64)
                          FreeBSD 15.0-CURRENT
                          CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                          Current: 3606 MHz, Max: 3400 MHz
                          4 CPUs : 1 package(s) x 4 core(s)

                          G J 2 Replies Last reply Jun 10, 2019, 10:49 AM Reply Quote 0
                          • M
                            manjotsc @Gertjan
                            last edited by Jun 10, 2019, 10:45 AM

                            @Gertjan Yes

                            Vendor: HP
                            Version: P01 Ver. 02.50
                            Release Date: Wed Jul 17 2024
                            Boot Method: UEFI
                            24.11-RELEASE (amd64)
                            FreeBSD 15.0-CURRENT
                            CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                            Current: 3606 MHz, Max: 3400 MHz
                            4 CPUs : 1 package(s) x 4 core(s)

                            1 Reply Last reply Reply Quote 0
                            • G
                              Gertjan @manjotsc
                              last edited by Gertjan Jun 14, 2019, 12:20 PM Jun 10, 2019, 10:49 AM

                              @manjotsc said in NetData web gui not accessible:

                              These are some random number I chose, didn't knew it was public ip.

                              Lol ....
                              You can't just assign yourself IP's like that. Your will brake the Internet ! (at least for yourself - when you see all those black helicopters above your head, you know you pissed off some else also)
                              Use what is called : RFC 1918 - https://www.ietf.org/rfc/rfc1918.txt
                              Choose whatever you want among them.
                              192.168.1.1/24 for LAN is just perfect.

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              N 1 Reply Last reply Jun 10, 2019, 10:52 AM Reply Quote 0
                              • N
                                NogBadTheBad @Gertjan
                                last edited by Jun 10, 2019, 10:52 AM

                                @Gertjan said in NetData web gui not accessible:

                                192.168.1.1/24 for LAN is just perfect.

                                Or be a rebel and use 172.16.0.1/24 😉

                                Andy

                                1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                                1 Reply Last reply Reply Quote 0
                                • J
                                  JeGr LAYER 8 Moderator
                                  last edited by Jun 14, 2019, 12:13 PM

                                  @Gertjan meant https://www.ietf.org/rfc/rfc1918.txt RFC 1918 - private IP address space.

                                  Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

                                  If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                                  G 1 Reply Last reply Jun 14, 2019, 12:19 PM Reply Quote 0
                                  • G
                                    Gertjan @JeGr
                                    last edited by Jun 14, 2019, 12:19 PM

                                    @JeGr said in NetData web gui not accessible:

                                    @Gertjan meant https://www.ietf.org/rfc/rfc1918.txt RFC 1918 - private IP address space.

                                    Oh great.
                                    That's what I ment, yes.
                                    Not exactly what I wrote ...
                                    I'll edit.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      johnpoz LAYER 8 Global Moderator @manjotsc
                                      last edited by Jun 14, 2019, 2:24 PM

                                      @manjotsc said in NetData web gui not accessible:

                                      didn't knew it was public ip.

                                      What did you think they were?

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                      1 Reply Last reply Reply Quote 0
                                      1 out of 18
                                      • First post
                                        1/18
                                        Last post
                                      Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.
                                        This community forum collects and processes your personal information.
                                        consent.not_received