• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login
Netgate Discussion Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login

Unable to check for updates (SOLVED)

Scheduled Pinned Locked Moved General pfSense Questions
104 Posts 31 Posters 106.5k Views 26 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • F Offline
    frankkelly @rcoleman-netgate
    last edited by Mar 5, 2023, 10:20 AM

    @rcoleman-netgate said in Unable to check for updates (SOLVED):

    @peterhouse

    1. Upgrades to 1100/2100 models are suspended while an issue is being fixed

    This seems to be what is stopping me from upgrading a 2100 at one of my remote sites, as it has yet to be reimaged to upgrade to ZFS. I guess I will be having someone onsite walk through the reinstall process, thanks for linking that post here.

    1 Reply Last reply Reply Quote 0
    • K Offline
      KB8DOA @stephenw10
      last edited by Mar 6, 2023, 2:47 AM

      @stephenw10 said in Unable to check for updates (SOLVED):

      Interesting. It looks like at some point you added the ntop repo to get the subscription version?

      Yes I did but was just a newer version as the Netgate Package of ntopng is or was quite far behind.

      Now I understand the ramifications of installing outside of Official Packages.

      1 Reply Last reply Reply Quote 1
      • A Offline
        alexbd819 @KB8DOA
        last edited by alexbd819 Apr 11, 2023, 11:41 PM Apr 11, 2023, 11:41 PM

        @kb8doa Thank you sir, that did solved my issue as well!

        1 Reply Last reply Reply Quote 0
        • B Offline
          bavcon22
          last edited by May 27, 2023, 5:47 PM

          I had the exact this problem when I decide to update my pfsense+ from version 23.01 to 23.05. On my appliance I had installed APCUPSD package and this for the reason for error on "Dashboard" page. On the "System Update" page I still receive error.

          1 Reply Last reply Reply Quote 0
          • S Offline
            stephenw10 Netgate Administrator
            last edited by May 27, 2023, 8:52 PM

            So you were able to upgrade by removing apcupsd?

            B 1 Reply Last reply May 28, 2023, 5:02 AM Reply Quote 0
            • B Offline
              bavcon22 @stephenw10
              last edited by May 28, 2023, 5:02 AM

              @stephenw10 In web page I was not able to update, but with SSH yes.

              A 1 Reply Last reply Jun 30, 2023, 4:28 PM Reply Quote 1
              • A Offline
                azdeltawye @bavcon22
                last edited by Jun 30, 2023, 4:28 PM

                Hello,
                Having same problem: "Unable to check for updates"

                $ pkg info pfSense-upgrade

                pfSense-upgrade-1.0_67
                Name           : pfSense-upgrade
                Version        : 1.0_67
                Installed on   : Wed Jun  7 14:59:23 2023 MST
                Origin         : sysutils/pfSense-upgrade
                Architecture   : FreeBSD:14:amd64
                Prefix         : /usr/local
                Categories     : sysutils
                Licenses       : APACHE20
                Maintainer     : coreteam@pfsense.org
                WWW            : https://www.pfsense.org/
                Comment        : pfSense upgrade script
                Annotations    :
                	FreeBSD_version: 1400085
                	build_timestamp: 2023-06-06T04:14:40+0000
                	built_by       : poudriere-git-3.3.99.20220831
                	port_checkout_unclean: no
                	port_git_hash  : 33c2f885cd36
                	ports_top_checkout_unclean: yes
                	ports_top_git_hash: 33c2f885cd36
                	repo_type      : binary
                	repository     : pfSense
                Flat size      : 71.0KiB
                Description    :
                pfSense upgrade script
                
                WWW: https://www.pfsense.org/
                

                Then I type in the following command:
                $ pkg-static -d update

                and nothing happens...

                any thoughts?

                Hardware: 4100-MAX running 23.05

                A 1 Reply Last reply Jun 30, 2023, 5:38 PM Reply Quote 0
                • A Offline
                  azdeltawye @azdeltawye
                  last edited by Jun 30, 2023, 5:38 PM

                  Additional info:

                  Orange LED was flashing on device indicating update was available. I then rebooted from the UI (I usually reboot prior to update) then that's when when I got the 'Unable to check for updates' message.
                  Subsequently, no more orange LED...

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    stephenw10 Netgate Administrator
                    last edited by Jul 3, 2023, 11:49 AM

                    First thing to try is go to Sys > Update > Update Settings and resave the branch to the current stable version.

                    If it still fails try running pfSense-upgrade -d at the command line to see what the error is.

                    Steve

                    1 Reply Last reply Reply Quote 0
                    • B Offline
                      bavcon22 @KB8DOA
                      last edited by Jul 3, 2023, 8:15 PM

                      @KB8DOA When I had error like in your post I could not also get updates from github.io. I do not solve this problem yet, but in my case the suspicious program is snort. Definitely I mess up with snort's configuration to much.

                      1 Reply Last reply Reply Quote 0
                      • J Offline
                        JonathanLee @Matt2
                        last edited by Jul 4, 2023, 6:40 AM

                        @Matt2 Make sure you hide your serial and id. This is only for you infom

                        Make sure to upvote

                        1 Reply Last reply Reply Quote 1
                        • F Offline
                          Farhan 0 @bushman666
                          last edited by Nov 4, 2023, 10:20 PM

                          @bushman666
                          Thank you. This solution perfectly works for me. From 2.6.0 to 2.7.0 upgrade.

                          1 Reply Last reply Reply Quote 0
                          • D dw-help referenced this topic on Mar 28, 2024, 9:40 AM
                          • G Gertjan referenced this topic on Mar 28, 2024, 12:17 PM
                          • J JKL213 referenced this topic on May 14, 2024, 3:35 PM
                          • First post
                            Last post
                          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.
                            [[user:consent.lead]]
                            [[user:consent.not_received]]