Dynamic DNS is not updating

[zkab]

I have used Dynamic DNS for a long time and it has been working OK.
Recently I upgraded my Internet speed and got a new IP for the WAN from my ISP.
Problem is that it is not updated in pfSense ... although it is updated in my 'account.dyn.com'.
In pfSense 'Services/Dynamuc DNS' the old IP in 'cached IP' is showed.
When I edit 'Dynamic DNS Clients' and 'save & force update' it is still the old IP.
How can I force pfSense to retriev the new IP from my DynDNS 'account.dyn.com'?

[rcoleman-netgate]

@zkab What does the log show? Status->System Log

[zkab]

@rcoleman-netgate ```
Oct 16 20:52:13 php-fpm 373 /services_dyndns_edit.php: phpDynDNS (zerone.dyndns-remote.com): PAYLOAD: badauth
Oct 16 20:52:13 php-fpm 373 /services_dyndns_edit.php: phpDynDNS (zerone.dyndns-remote.com): (Unknown Response)
Oct 16 20:52:22 php-fpm 374 /services_dyndns_edit.php: Configuration Change: admin@192.168.1.22 (Local Database): Dynamic DNS client configured.

After checking 'Verbose Logging' I got this:

Oct 17 00:08:14 check_reload_status 403 Syncing firewall
Oct 17 00:08:14 php-fpm 373 /services_dyndns_edit.php: Dynamic DNS: updatedns() starting
Oct 17 00:08:14 php-fpm 373 /services_dyndns_edit.php: Dynamic DNS dyndns (zerone.dyndns-remote.com): 178.174.193.204 extracted from Check IP Service
Oct 17 00:08:14 php-fpm 373 /services_dyndns_edit.php: Dynamic DNS (zerone.dyndns-remote.com): running get_failover_interface for wan. found em0
Oct 17 00:08:14 php-fpm 373 /services_dyndns_edit.php: Dynamic DNS dyndns (zerone.dyndns-remote.com): _update() starting.
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header: HTTP/1.1 200 OK
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header: Date: Sun, 16 Oct 2022 22:08:15 GMT
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header: Server: Apache/2.4.18 (Ubuntu)
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header: Strict-Transport-Security: max-age=31536000
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header: Vary: Accept-Encoding
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header: Content-Type: text/plain
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header: Accept-Ranges: none
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header: X-User-Status: vip
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header: Connection: close
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header: Transfer-Encoding: chunked
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header:
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Header:
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Response Data: badauth
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: Dynamic DNS dyndns (zerone.dyndns-remote.com): _checkStatus() starting.
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: phpDynDNS (zerone.dyndns-remote.com): PAYLOAD: badauth
Oct 17 00:08:15 php-fpm 373 /services_dyndns_edit.php: phpDynDNS (zerone.dyndns-remote.com): (Unknown Response)
Oct 17 00:08:45 php-fpm 373 /index.php: User logged out for user 'admin' from: 192.168.1.22 (Local Database)
Oct 17 00:08:57 php-fpm 373 /index.php: Successful login for user 'admin' from: 192.168.1.22 (Local Database)

[rcoleman-netgate]

@zkab Bad Auth suggests it doesn't like your username/password.

[zkab]

@rcoleman-netgate Thanks ... I changed user/passwd ... now it works