23.01.b.20221217.1429 Your device has not been registered for pfSense+
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@viper_rus said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:
What is the theme that is on the screenshots in the first message? Very nice
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The same message popped up. pfSense is set to proxmox, I don't know if Netgate ID has changed, experimented a lot with machine tuning.
How can I solve this problem if the NDI has changed?
Is it possible to re-enter new the license code ?I wrote my NDI in private messages.
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Replied in PM. But probably the NDI is not what was registered originally. We are going to need a method to resolve that situation, I can see it's going to happen relatively often. I have brought it up with our developers.
Steve
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Confirming I've got this exact message too.
Upgraded from 22.05 to 23.01.b.20230104.0600I made no changes to the hardware since I upgraded from pfSense CE 2.6 to 22.01 then to 22.05. So not sure how the NDI would've changed.
It is installed on a VM though.@stephenw10 Is there anything you can do in the backend to restore it if I PM you my NDI? Thanks
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There may not be if you made no changes. That would be very odd though. We can check what it's seeing if you PM the NDI to me though.
Steve
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Thanks @stephenw10 just PM'd you.
On second thought I did muck around with passing through NICs. But I reverted the changes since it didn't work for me. Maybe that triggered it though. -
I fixed the situation like this:
Created a new pfsense 2.6 virtual machine with the same set of network cards and MAC addresses as the main machine. NDI matched. Received a new activation code plus on the netgate website and activated a new virtual machine. After that, on my main pfsense installation, the error message disappeared
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@viper_rus Ah I see, thanks for that. I might try that if Steve can't fix it for me.
Annoying that there isn't just a Register section in 23.01. It's missing! -
Yes, it's something I raised last week we are looking into the best solution.
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@stephenw10 Cool, thanks mate
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@stephenw10 And maybe a hint can be given, what change of hardware will most likely make your machine "ungenuine".
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@bob-dig
changing NDI in pfSense running in Promox is only affected by the number of network adapters and their MAC addresses -
@viper_rus said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:
changing NDI in pfSense running in Promox is only affected by the number of network adapters and their MAC addresses
Ouh, that would be kinda bad for a vm.
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I don't see anything wrong. If I need to copy a VM and all MACs change, I just manually register the old ones. If you need to change the number of interfaces, then yes, it's a problem. But nothing prevents you from making virtual interfaces in advance with a margin and not using all
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@viper_rus said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:
I don't see anything wrong.
I passed through a real NIC to the VM but I am thinking about going virtual all the way, then your right. I make 25 vNICs and am good for a long time.
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5 interfaces were enough for me. 4 physical ports (aliexpress computer with 4 2.5gb ports), 1 bridge interface to hide promox behind pfsernse.
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@viper_rus Slowly I am getting there. What a pain, if you don't do these things on a regular basis...
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I am experiencing the same issue since updating from 22.05 to 23.0. @stephenw10 let me know if you need my NDI as we did have a hardware failure on the server that runs pfsense. Ours runs on baremetal.
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Sure PM me your NDI and I can check it.
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@stephenw10 Thanks for resolving mine.
