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    pfSense 23.01 TAC Subscription expired

    General pfSense Questions
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    • iulianteodor
      iulianteodor last edited by iulianteodor

      Hi,

      I have the exact same problem as the users above. How can it be solved?
      Your TAC Subscription expired on 2023-02-17 15:24:46+00:00. Please renew your TAC Subscription or purchase a pfSense+ subscription by visiting the Netgate store.

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        tman222 last edited by tman222

        Hi @stephenw10 - same issue here. Both systems that were upgraded from 22.05 to 23.01 last week now show this message that the TAC subscription expired on 2/18.

        EDIT: Not sure if it's related, but I'm also unable to update any packages - it's claiming the packages can't be found.

        johnpoz 1 Reply Last reply Reply Quote 0
        • johnpoz
          johnpoz LAYER 8 Global Moderator @tman222 last edited by

          @tman222 said in pfSense 23.01 TAC Subscription expired:

          it's claiming the packages can't be found.

          I ran into this with the pfblocker _2 upgrade and the systems patches updates - but just clicked on do it again and then they were found.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 23.01 | Lab VMs CE 2.6, 2.7

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            tman222 @johnpoz last edited by

            @johnpoz said in pfSense 23.01 TAC Subscription expired:

            @tman222 said in pfSense 23.01 TAC Subscription expired:

            it's claiming the packages can't be found.

            I ran into this with the pfblocker _2 upgrade and the systems patches updates - but just clicked on do it again and then they were found.

            Thanks @johnpoz - after the 4th or 5th try it finally succeeded. Wonder if there is maybe a bad server in the rotation?

            Still seeing the issue with expired TAC subscription though - only repository I can see and select is Latest Stable version.

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              safetynet last edited by

              Exact same issue here. This is for my home instance which was upgraded from CE to Plus last year and then up to 23.01 yesterday. Since then I can't get a response from the upgrade dialogue or any results from the package manager search.

              @stephenw10 if I send you (or indeed anyone else) my NDI can you unblock me on your end ?

              stephenw10 1 Reply Last reply Reply Quote 0
              • R
                revolt112 @tman222 last edited by

                @tman222 for me i always get following message:

                Upgrading pfSense-pkg-System_Patches...
                Updating pfSense-core repository catalogue...
                pfSense-core repository is up to date.
                Updating pfSense repository catalogue...
                pfSense repository is up to date.
                All repositories are up to date.
                The following 1 package(s) will be affected (of 0 checked):

                Installed packages to be UPGRADED:
                pfSense-pkg-System_Patches: 2.0_7 -> 2.1 [pfSense]

                Number of packages to be upgraded: 1

                36 KiB to be downloaded.
                pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/All/pfSense-pkg-System_Patches-2.1.pkg: Not Found
                Fehlgeschlagen

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                • stephenw10
                  stephenw10 Netgate Administrator @safetynet last edited by

                  @safetynet said in pfSense 23.01 TAC Subscription expired:

                  @stephenw10 if I send you (or indeed anyone else) my NDI can you unblock me on your end ?

                  I can certainly check it.

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                  • S
                    son1c last edited by

                    @stephenw10

                    I have the same issue here on my APU board.
                    Can I send you my Netgate ID or is it better to wait for a fix on the backed?

                    1 Reply Last reply Reply Quote 0
                    • stephenw10
                      stephenw10 Netgate Administrator last edited by

                      I can probably reset it for you now if you need to re-register.

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                      • S
                        son1c @stephenw10 last edited by

                        @stephenw10

                        Yes, that would be great

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                        • stephenw10
                          stephenw10 Netgate Administrator last edited by

                          Sent it to me via chat and I'll check.

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                          • v1k0d3n
                            v1k0d3n last edited by

                            Seeing the same issue as well. Is there a fix for this yet?

                            v1k0d3n 1 Reply Last reply Reply Quote 0
                            • stephenw10
                              stephenw10 Netgate Administrator last edited by

                              If you send me your NDI in chat I can check it.

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                                System_5 @stephenw10 last edited by

                                @stephenw10

                                Good day

                                I have the same issue after upgrading to 23.01. Hope that there is a fix for it.
                                Thanks.

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                                • stephenw10
                                  stephenw10 Netgate Administrator last edited by

                                  It should all be automatic but for now I can reset it to allow you re-register if you send me your NDI in chat.

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                                    System_5 @stephenw10 last edited by

                                    @stephenw10 Thank you ... worked.

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                                      Darren87 last edited by Darren87

                                      Same issue. this seems to be a rather wide spread issue. whats going on?

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                                      • stephenw10
                                        stephenw10 Netgate Administrator last edited by

                                        There are several issues that are being conflated. But if your TAC Lite subscription that was part of a CE > Plus upgrade has expired and you're unable to register a new key that is a backend issue that is being worked on as I type this.
                                        In the mean time if you send me your NDI via chat I can reset it to allow a new key to be registered.

                                        Steve

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                                        • v1k0d3n
                                          v1k0d3n @v1k0d3n last edited by

                                          @v1k0d3n said in pfSense 23.01 TAC Subscription expired:

                                          Seeing the same issue as well. Is there a fix for this yet?

                                          Just FWIW: The issue did seem to resolve on it's own, just a bit later than some others experienced. All good now (and thanks for the help).

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                                          • J
                                            joker169 last edited by

                                            Having this issue as well, for about 30 days. Has persisted though reboots.

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