Pfsense not talking to modem

pieman16

Hello everyone,
I got some help from another person here awhile back and I need his help again but I don’t remember his name.
Anyway I need some help with pfsense not talking to the internet.

stephenw10

Here? https://forum.netgate.com/topic/164300/setting-up-pfsense

Is what you wrote there still true?

Are you unable to connect to just the modem or no connection at all?

Much more information needed.

Steve

pieman16

@stephenw10
Ya I still can’t get pfsense to connect the internet. It was working fine. Then all of a sudden it will not connect.
I tried plugging in the modem to my laptop bypassing pfsense and I get internet. So I know the modem is doing it’s job.

I did reboot the computer pfsense is on to but no luck.

stephenw10

Ok, so you re-arranged your network so that the modem connects the pfSense WAN port and the switch (with clients) is connected to LAN port?

Are LAN side clients able to pull a DHCP lease from pfSense?

Are you able to connect to the pfSense webgui from clients on the LAN?

Is pfSense pulling a public IP on it's WAN? Is the WAN linked to the modem at the expected rate?

Steve

pieman16

@stephenw10 said in Pfsense not talking to modem:

Ok, so you re-arranged your network so that the modem connects the pfSense WAN port and the switch (with clients) is connected to LAN port?
yes

Are LAN side clients able to pull a DHCP lease from pfSense?
Yes

Are you able to connect to the pfSense webgui from clients on the LAN?
Yes

Is pfSense pulling a public IP on it's WAN? Is the WAN linked to the modem at the expected rate?
No

Steve I honestly now think it’s comcrap.
I was able to get a Wi-Fi signal last from their modem /router (router / modem is in bridge mode but it still produces a hot spot). Then around 10pm it stopped producing a Wi-Fi signal. I didn’t have time to troubleshoot it. I was about to head to work.
I just got up and I am about to see what’s up with it.

stephenw10

Well if it's not actually in bridge more I'd expect pfSense to pull a private IP on it's WAN as long as it's set to DHCP.

You probably would have to power cycle to modem to be sure it isn't locked to the MAC address of whatever client you had connected there initially. Or spoof that MAC address in pfSense.