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    Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out

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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @tman222
      last edited by

      I take it I could not reproduce because not all that long ago, I had changed all my certs for my eap-tls setup, and hit save settings at some point..

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @johnpoz
        last edited by

        Somewhat anti-productive, but I found no issues while upgrading to "_1".

        I've found this subject the moment I had hit "upgrade" ....
        I knew I had a fresh backup of the config, as I have these created twice a day.

        But nothing happened : all is well ๐Ÿ˜  ..... euh ๐Ÿ˜Š

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

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        • T
          tman222
          last edited by tman222

          I checked some older configuration backup files as well and the <keep_settings> tag was not present. I assume this must be why the freeradius configuration settings were lost during the package upgrade to 0.15.10_1.

          @Gertjan @johnpoz - is the <keep_settings> tag present in all your configuration back up files (i.e. in ones created prior to the package upgrade)?

          GertjanG johnpozJ 2 Replies Last reply Reply Quote 0
          • GertjanG
            Gertjan @tman222
            last edited by Gertjan

            @tman222

            [23.05.1-RELEASE][root@pfSense.bhf.net]/root: grep 'keep_settings' /conf/config.xml
                                            <keep_settings>on</keep_settings>
            

            Yep.

            edit : that is, somewhere below

            <freeradiussettings>
                                   <config>
            

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @tman222
              last edited by johnpoz

              @tman222 I just looked at one from 9/3 and the setting was there.

              edit: found an old one from 2/19 and yeah settings is there.. One from 8/23 and yup there.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.7.2, 24.11

              1 Reply Last reply Reply Quote 0
              • T
                tman222
                last edited by

                Thanks guys, I think that explains it then. I did have the "Save settings..." option checked, but the tag was not present in the configuration back up files. Maybe I never hit Save on that screen. In any case, it appears to resolved now.

                W 1 Reply Last reply Reply Quote 0
                • johnpozJ johnpoz referenced this topic on
                • W
                  whorfin @tman222
                  last edited by

                  Same boat; that wrecked my evening, but fortunately I found this thread after moving to a privileged machine not needing radius authentication.

                  Upgrade from 0.15.10 to 0.15.10_1 blew away all freeradius config.
                  Restored pfSense from a backup config.
                  Confirmed that the GUI showed "Save settings after deletion" was ticked
                  ...but the config file had no entry for <keep_settings> it was simply missing
                  Unticked/saved/Ticked/saved and then exported a new config
                  <keep_settings> is now present and set to on

                  ps - unable to check the redmine link above, the site is currently busted:

                  This website is under heavy load (queue full)
                  We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later.
                  
                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    The redmine site is available again. That bug is now fixed.

                    1 Reply Last reply Reply Quote 0
                    • V
                      Viper_Rus
                      last edited by Viper_Rus

                      This post is deleted!
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                      • C
                        c0ff33h4x
                        last edited by

                        @Luca-De-Andreis said in Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out:

                        /diag_authentication.php: Error during RADIUS authentication : Operation timed out

                        Is there a fix for this specific error? I'm in a (presently unique but likely soon to be more common for other users) scenario where I'm installing a fresh 2.7.1 build with no backup to restore from so I only have freeradius3 0.15.10_1 available which isn't functional and results in the above Operation timed out message.

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          The only reason OP in this thread was seeing that is because all radius config was lost at upgrade. That shouldn't affect you on a clean install so I'd suggest it's just not configured correctly.
                          We're going to need more info to diagnose that further.

                          C 1 Reply Last reply Reply Quote 0
                          • C
                            c0ff33h4x @stephenw10
                            last edited by

                            @stephenw10 I configured it the same on 3 previously 2.7 builds with no issue, and followed the same instructions for this. Also wiped and did a fresh reinstall and reconfigure with the same result. Followed these instructions to a T: https://www.netgate.com/blog/freeradius-on-pfsense-for-2fa but that timed out error is the only log indicating the failure. I am human though so I could have make a mistake and then replicated the same mistake over again but comparing build to build, I don't see any difference in settings.

                            Is there something else I can check to diagnose this further? I need to get this functional so I'll probably need to take a backup of one of the other systems I tweak that to work but it would be nice to know why this is failing so that it ca be fixed in an _2 release.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Well I would first check that Freeradius works without 2FA enabled. We need to try to pin down exactly what's failing there.

                              C 1 Reply Last reply Reply Quote 0
                              • C
                                c0ff33h4x @stephenw10
                                last edited by

                                @stephenw10 Makes sense. I just did a fresh install of 2.7.0, installed the available freeradius 3 package (pfSense-pkg-freeradius3-0.15.10_1), configured without OTP and tested auth and I get the same timed out error.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Can you test 2.7.1? Not that I'd expect any difference there.

                                  Exactly what did you configure in Freeradius? Do you see anything logged?

                                  C 1 Reply Last reply Reply Quote 0
                                  • C
                                    c0ff33h4x @stephenw10
                                    last edited by c0ff33h4x

                                    @stephenw10
                                    In freeradius, I created the listener port, added the NAS/Client with client IP of 127.0.0.1 and set the shared secret, created a user with a simple clear-text password and then added FreeRADIUS as an authentication source with the previously set shared secret.
                                    I had done this in 2.7.1 before with the same result by the way.
                                    and the only log is this:
                                    Nov 20 18:59:09 php-fpm 58498 /diag_authentication.php: Error during RADIUS authentication : Operation timed out

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      And you set the interface type as authentication I assume? (which is the default)

                                      That works as expected for me here.

                                      Try using radtest as shown here: https://docs.netgate.com/pfsense/en/latest/packages/freeradius-test.html

                                      C 1 Reply Last reply Reply Quote 1
                                      • C
                                        c0ff33h4x @stephenw10
                                        last edited by

                                        @stephenw10 I followed the radtest procedure, got the same error in the gui and then when testing via cli I get the following error:

                                        ld-elf.so.1: Shared object "libcrypto.so.30" not found, required by "radclient"
                                        

                                        Guessing that might be missing from the new freeradius package and maybe was transitioned to be included in 2.7.1 causing the incompatibility.
                                        I updated by 2.7.0 build to 2.7.1 and the radtest passes now with no other changes so that looks to be it.
                                        Reinstalled a fresh copy of 2.7.1 and retried the setup and it works now. I must've missed something in previous 2.7.1 attempts, my bad.
                                        Thank you for your time and assistance!

                                        GertjanG C 2 Replies Last reply Reply Quote 1
                                        • GertjanG
                                          Gertjan @c0ff33h4x
                                          last edited by

                                          @c0ff33h4x said in Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out:

                                          Guessing that might be missing from the new freeradius package and maybe was transitioned to be included in 2.7.1 causing the incompatibility.
                                          I updated by 2.7.0 build to 2.7.1 and the radtest passes now with no other changes so that looks to be it.

                                          You've triggered : Pre-Upgrade Tasks

                                          In short : never ever upgrade packages if a new pfSense version is available : upgrade pfSense first ;)

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Ah. Glad you were able to resolve it!

                                            1 Reply Last reply Reply Quote 0
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