SG-2220 solid amber status
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Re: SG-2220 Boot Issue (No Console)
hi team,
is there any fix available for such status od Netgate SG-2220 ? not sure if extended warranty is still an option, thanks !
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@phoenixxko a 2220? https://docs.netgate.com/pfsense/en/latest/solutions/sg-2220/io-ports.html
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it is SG-2220 - sorry, a typo :)
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All SG-2220s are outside warranty at this point.
Does it show anything on the console? Do the NIC LEDs stay on even with nothing connected?
Steve
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I have to pick it out from the site where it failed but my admin there sent me such info which led me to that old post - I’ll hook it up later and post results - thanks !
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got it home finally today, no console output :/ solid green on network cards and solid amber on status led ...
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Mmm, almost certainly a hardware failure then unfortunately. The only thing that can be done there is to replace the board. That's not economically viable.
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most probably a victim of this:
https://www.netgate.com/blog/clock-signal-component-issue
strange they did not publish the workaround which can be done for existing device - exchange program is over for long time already so I guess this is thrash thing now ...
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@phoenixxko said in SG-2220 solid amber status:
strange they did not publish the workaround which can be done for existing device
There is no software workaround for that, it's a hardware issue. For SG-2220 there is no hardware fix for it either. Only replacing the board entirely.
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so there is no wiring workaround or something to do on hardware level ? thanks !
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Not on the SG-2220. You may have seen hardware 'fixes' for other devices but the required lines are not exposed anywhere that can be used on the 2220. Or the 2440/4860/8860 for reference.
I mean I imagine you could replace the SoC but the required component skills and equipment for that are beyond mine!
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is there any description which component is the issue exactly ? thanks !
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The System-on-Chip is the main part of the device. The largest chip under the heatsink.
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@phoenixxko said in SG-2220 solid amber status:
is there any description which component is the issue exactly ? thanks !
If the SoC is defect let us imagine, you now thinking it can be replaced by
another SoC that is not faulty, right? But if they are all "faulty" I mean
the whole series of them, what you want to resolder then on the board?Finding peoples or companies that are professionals in SMD soldering
with a hot air canon or a solder bar may be not the real problem, but
getting hands on a SoC (chip) that is not touched by this problem
is the most important thing here. I mean you desolder an Intel Atom
Prozessor C2338 (Rangely) that is defective and you can´t resolder one
if the entire series is touched by this problem!Intel Atom CPU C2338 (former Rangely)
End of Servicing Lifetime Wednesday, June 30, 2021 -
you are right gents, if there is no simple workaround, the rest is economically viable - thanks for your time, I'll trash it :/
