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    ONLINE LOW BATTERY message

    Scheduled Pinned Locked Moved UPS Tools
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    • N
      netboy @dennypage
      last edited by

      @dennypage said in ONLINE LOW BATTERY message:

      self-test

      Ok did a manual reeset (I belive press and hold start button and it blinkcs for 20 seconds or so).
      Now the status says low battery and charging

      7533c77e-6367-4f0f-8cd3-6ff8eea29585-image.png

      884cd96d-8342-44e5-b314-4a63002ed553-image.png

      N 1 Reply Last reply Reply Quote 0
      • N
        netboy @netboy
        last edited by

        @netboy Back to status OL LB - How to reset BE850G - any idea ? The manual does not detail how to reset

        T w0wW 2 Replies Last reply Reply Quote 0
        • T
          tedquade @netboy
          last edited by

          @netboy Leave it on to charge for 16 hours or so before passing judgment. I just installed a new APC UPS and instructions say so.

          Ted

          N 1 Reply Last reply Reply Quote 0
          • N
            netboy @tedquade
            last edited by

            @tedquade said in ONLINE LOW BATTERY message:

            @netboy Leave it on to charge for 16 hours or so before passing judgment. I just installed a new APC UPS and instructions say so.

            Ted

            Ok patience is warranted on my part

            1 Reply Last reply Reply Quote 0
            • provelsP
              provels
              last edited by provels

              Just throwing this out here. If you cannot change the battery replacement date from the console (like me!), you can download a copy of APC's PowerChute Personal Edition and use it to set the date from a Windows PC.
              d700fca5-d982-4697-8ae4-3e829a55201b-image.png

              Peder

              MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
              BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

              N 1 Reply Last reply Reply Quote 0
              • N
                netboy @provels
                last edited by

                @provels said in ONLINE LOW BATTERY message:

                Just throwing this out here. If you cannot change the battery replacement date from the console (like me!), you can download a copy of APC's PowerChute Personal Edition and use it to set the date from a Windows PC.
                d700fca5-d982-4697-8ae4-3e829a55201b-image.png

                I have UPS attached to pfsense netgatge 2100 - I am aware of powerchute software - the only problem is I have to take a WINDOWS PC / LAPTOP and then install the software and connect to the battery. I might do this if 16 hours have passed. Any way thanks for the suggestion

                1 Reply Last reply Reply Quote 0
                • w0wW
                  w0w @netboy
                  last edited by

                  @netboy said in ONLINE LOW BATTERY message:

                  How to reset BE850G - any idea ? The manual does not detail how to reset

                  From link I've posted above. In case you didn't read that or missed:

                  instructions from APC's e-mail support:

                  1. Disconnect any attached load.
                  2. Turn off the UPS
                  3. Unplug the UPS from the wall socket.
                  4. Disconnect the UPS internal battery.
                  5. Push and hold the "On" button on the UPS for 5 seconds.
                  6. Reconnect internal battery.
                  7. Plug UPS in to known good power source.
                  8. Turn the UPS ON.
                  N 1 Reply Last reply Reply Quote 0
                  • N
                    netboy @w0w
                    last edited by

                    @w0w said in ONLINE LOW BATTERY message:

                    @netboy said in ONLINE LOW BATTERY message:

                    How to reset BE850G - any idea ? The manual does not detail how to reset

                    From link I've posted above. In case you didn't read that or missed:

                    instructions from APC's e-mail support:

                    1. Disconnect any attached load.
                    2. Turn off the UPS
                    3. Unplug the UPS from the wall socket.
                    4. Disconnect the UPS internal battery.
                    5. Push and hold the "On" button on the UPS for 5 seconds.
                    6. Reconnect internal battery.
                    7. Plug UPS in to known good power source.
                    8. Turn the UPS ON.

                    I am aware of the above instructions for Easy-UPS - unfortunately I guess this does not apply to BE750G unless somebody says I am wrong!

                    w0wW 1 Reply Last reply Reply Quote 0
                    • w0wW
                      w0w @netboy
                      last edited by

                      @netboy
                      It's the same for the back series UPS.

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        netboy @w0w
                        last edited by

                        @w0w Ok shall try it

                        N 1 Reply Last reply Reply Quote 0
                        • N
                          netboy @netboy
                          last edited by

                          @netboy The procedure did not work

                          w0wW 1 Reply Last reply Reply Quote 0
                          • w0wW
                            w0w @netboy
                            last edited by

                            @netboy
                            Do the 16hrs already have been passed?
                            If yes then you should try what @provels recommended to do.

                            N 1 Reply Last reply Reply Quote 0
                            • N
                              netboy @w0w
                              last edited by

                              @w0w No... that is my next milestone

                              N T 2 Replies Last reply Reply Quote 0
                              • N
                                netboy @netboy
                                last edited by netboy

                                @dennypage This is what worked for APC battery ES 750G FYI

                                • Installed powerchute software in windows machine. Connected the APC

                                • Ran self test

                                • Changed battery date (battery date not possible to change using NUT command line upsrw)

                                75fbe0cd-6725-4969-a47a-188a497292d8-image.png

                                0a0fee5a-2df7-4dc0-905b-ae9f7dd28954-image.png

                                49971ca1-85dd-4afe-8d6a-c1ae0d9b4179-image.png

                                dennypageD 1 Reply Last reply Reply Quote 3
                                • T
                                  tedquade @netboy
                                  last edited by

                                  @netboy Your UPS battery fun caused me to take a look at the array of UPS devices I have and found the unit on my wife computer had a dodgy battery (aborted self test). Installed new battery and it now passes.

                                  I have two others that I still need to dig into.

                                  Thanks for prompting me to look at my own stuff!

                                  Ted

                                  N 1 Reply Last reply Reply Quote 0
                                  • N
                                    netboy @tedquade
                                    last edited by netboy

                                    @tedquade said in ONLINE LOW BATTERY message:

                                    @netboy Your UPS battery fun caused me to take a look at the array of UPS devices I have and found the unit on my wife computer had a dodgy battery (aborted self test). Installed new battery and it now passes.

                                    I have two others that I still need to dig into.

                                    Thanks for prompting me to look at my own stuff!

                                    Ted

                                    I wanted to document my experience so that it will help others if they encounter similar problems. Many folks in this forum helped me a lot and I am very thankful.

                                    1 Reply Last reply Reply Quote 1
                                    • dennypageD
                                      dennypage @netboy
                                      last edited by

                                      @netboy Glad you got it sorted.

                                      1 Reply Last reply Reply Quote 1
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