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Variable IP ADSL Wan connection does not activate after ISP has dropped it

Scheduled Pinned Locked Moved 2.2 Snapshot Feedback and Problems - RETIRED
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  • F
    firewalluser
    last edited by Nov 25, 2014, 10:37 AM

    2.2-BETA (amd64)
    built on Fri Nov 21 08:16:06 CST 2014
    FreeBSD 10.1-RELEASE

    On a home variable ip adsl connection which can be always on but with periodic resets from the ISP to give a new IP address, the WAN connect no longer comes back on, but just shows the red cross icon. Doing a Wan save and apply changes, gets it to connect again.

    One thing I have noticed with the ISP is they will drop the connection frequently if one has been to a variety of sites which affords more privacy to the user, but when it happens its back to the wan save/apply to get net access back.

    Anything I can check to make sure something is not broken here other than upgrading to the latest version?

    TIA.

    Capitalism, currently The World's best Entertainment Control System and YOU cant buy it! But you can buy this, or some of this or some of these

    Asch Conformity, mainly the blind leading the blind.

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    • E
      eri--
      last edited by Nov 25, 2014, 1:35 PM

      In pfsense for this there is a reconnection feature on pppoe.
      Otherwise seems the ISP never notifies that the link needs to renew its ip address.

      Can you show logs of the pppoe during the problem?

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      • W
        Wolf666
        last edited by Nov 25, 2014, 3:05 PM

        Did you try to let pfSense perform the PPPoE authentication. I prefer that method than WAN in DHCP mode.

        Modem Draytek Vigor 130
        pfSense 2.4 Supermicro A1SRi-2558 - 8GB ECC RAM - Intel S3500 SSD 80GB - M350 Case
        Switch Cisco SG350-10
        AP Netgear R7000 (Stock FW)
        HTPC Intel NUC5i3RYH
        NAS Synology DS1515+
        NAS Synology DS213+

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        • E
          eri--
          last edited by Nov 25, 2014, 3:30 PM

          @Wolf666:

          Did you try to let pfSense perform the PPPoE authentication. I prefer that method than WAN in DHCP mode.

          If this is the case is not pfSense issue but rather cable modem issue.

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          • W
            Wolf666
            last edited by Nov 25, 2014, 5:23 PM

            @ermal:

            @Wolf666:

            Did you try to let pfSense perform the PPPoE authentication. I prefer that method than WAN in DHCP mode.

            If this is the case is not pfSense issue but rather cable modem issue.

            Exactly, just my idea of troubleshooting.

            Modem Draytek Vigor 130
            pfSense 2.4 Supermicro A1SRi-2558 - 8GB ECC RAM - Intel S3500 SSD 80GB - M350 Case
            Switch Cisco SG350-10
            AP Netgear R7000 (Stock FW)
            HTPC Intel NUC5i3RYH
            NAS Synology DS1515+
            NAS Synology DS213+

            1 Reply Last reply Reply Quote 0
            • F
              firewalluser
              last edited by Nov 25, 2014, 9:44 PM

              @ermal:

              In pfsense for this there is a reconnection feature on pppoe.
              Otherwise seems the ISP never notifies that the link needs to renew its ip address.

              Can you show logs of the pppoe during the problem?

              I've had a look around for such a setting but cant see one. Any clues where I might find this?

              I've looked in Interfaces, Assign, PPP tab, selected the PPP but nothing like this in the entries on that page.
              Cant see anything on the WAN interface either unless you mean the Periodic Reset which is off at the moment? I did use to use this, but the ISP sometimes resets the connection within an hour so that option falls down when I have to wait 23hrs for a reset if I'm not in front of the firewall.

              Did you try to let pfSense perform the PPPoE authentication.

              Yes pf is doing the pppoe, the firewall/router is just bridging to the wan.

              txt file is attached showing the ppoe log.

              Theres a few examples in the log file of drops, but one time that did drop the connection was at 25th Nov @ 17:17, it reconnects at 17:24 when I do the Wan, Save Apply trick.

              Dont know if these mpd_wan.conf message is pertinent? I've copied the mpd_wan.conf file below.

              Nov 25 17:17:52 ppp: process 97708 terminated
              Nov 25 17:17:52 ppp: can't read configuration for "pppoeclient"
              Nov 25 17:17:52 ppp: OpenConfFile: Can't open file '/var/etc/mpd_wan.conf': No such file or directory
              Nov 25 17:17:52 ppp: OpenConfFile: Can't open file '/var/etc/mpd_wan.conf': No such file or directory
              Nov 25 17:17:52 ppp: process 92994 terminated
              Nov 25 17:17:52 ppp: [wan_link0] Link: Shutdown
              Nov 25 17:17:52 ppp: [wan] Bundle: Shutdown
              Nov 25 17:17:51 ppp: waiting for process 92994 to die…
              Nov 25 17:17:51 ppp: process 97708 started, version 5.7 (root@pfsense-22-amd64-builder 12:58 18-Nov-2014)

              mpd_wan.conf

              configure the web server

              set web close

              default:
              pppoeclient:
              create bundle static wan
              set bundle enable ipv6cp
              set iface name pppoe0
              set iface route default
              set iface disable on-demand
              set iface idle 0
              set iface enable tcpmssfix
              set iface up-script /usr/local/sbin/ppp-linkup
              set iface down-script /usr/local/sbin/ppp-linkdown
              set ipcp ranges 0.0.0.0/0 0.0.0.0/0
              set ipcp enable req-pri-dns
              set ipcp enable req-sec-dns
              #log -bund -ccp -chat -iface -ipcp -lcp -link

              create link static wan_link0 pppoe
              set link action bundle wan
              set link disable multilink
              set link keep-alive 10 60
              set link max-redial 0
              set link disable chap pap
              set link accept chap pap eap
              set link disable incoming
              set link mtu 1432
              set auth authname "myusername@myisp.com"
              set auth password mypasswordgoeshere
              set pppoe service ""
              set pppoe iface ue0
              open

              UK ISP who has stated they use 1432 for their mtu setting.

              Thanks for having a look at this.

              ppoelog.txt

              Capitalism, currently The World's best Entertainment Control System and YOU cant buy it! But you can buy this, or some of this or some of these

              Asch Conformity, mainly the blind leading the blind.

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