You need to provide a lot more detail, such as:
What type of NICs do you have? (from Interfaces > assign, e.g. emX, vmxY)
What type of interface is WAN (Static IP, DHCP, etc)?
If WAN is static, do you have a gateway selected on Interfaces > WAN? (you should)
What type of interface is LAN (Static IP)?
If LAN is static, do you have a gateway selected on Interfaces > LAN? (you should not)
The shaper error is telling you that the count of interfaces you gave does not match the type and number of interfaces capable of using shaping, so like the note on the ticket said, the two most common explanations are that it either doesn't think you have enough WANs (e.g. missing gateway on WAN), or you don't have enough LANs (gateway set on LAN when it shouldn't be), or perhaps the type of NIC you have no longer supports altq.