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WhatsApp calls do not connect after upgrade 2.5.2 -> 2.6.0

Scheduled Pinned Locked Moved General pfSense Questions
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  • S
    stephenw10 Netgate Administrator
    last edited by Mar 3, 2022, 7:21 PM

    Yup, should be a system patches package update available that contains this as a recommended patch.

    Please test it if you're able and let us know if anything is still not working as expected.

    Steve

    R C 2 Replies Last reply Mar 3, 2022, 7:55 PM Reply Quote 1
    • R
      refugeesonline @stephenw10
      last edited by Mar 3, 2022, 7:55 PM

      @stephenw10 Steve, the lab test of the patch is working fine. So we're rolling it out to the various locations tonite. Will let you know if there is any feedback from our sites. Thanks alot so far !!!

      L 1 Reply Last reply Mar 4, 2022, 2:49 PM Reply Quote 1
      • S
        stephenw10 Netgate Administrator
        last edited by Mar 3, 2022, 8:08 PM

        Awesome, thanks for testing/feedback. 👍

        R 1 Reply Last reply Mar 3, 2022, 9:01 PM Reply Quote 2
        • R
          refugeesonline @stephenw10
          last edited by Mar 3, 2022, 9:01 PM

          @stephenw10 Steve, first feedback from a handful of sites is also positive! WhatsApp calls work now.

          1 Reply Last reply Reply Quote 2
          • L
            luisenrique @refugeesonline
            last edited by Mar 4, 2022, 2:49 PM

            @refugeesonline said in WhatsApp calls do not connect after upgrade 2.5.2 -> 2.6.0:

            @stephenw10 Steve, the lab test of the patch is working fine. So we're rolling it out to the various locations tonite. Will let you know if there is any feedback from our sites. Thanks alot so far !!!

            Sorry because my stupid question, how can i apply the patch, i had upgraded to 2.6 and whatsap and telegram calls no longer work on wifi network behind pfsense captive portal, it's hard work back to version 2.5, i installed the system patch..and then.?..
            thanks, sorry because my english best regards

            S 1 Reply Last reply Mar 4, 2022, 3:05 PM Reply Quote 0
            • C
              colleytech @stephenw10
              last edited by Mar 4, 2022, 2:54 PM

              @stephenw10 working fine in my lab... thanks for the patch

              1 Reply Last reply Reply Quote 1
              • S
                stephenw10 Netgate Administrator @luisenrique
                last edited by Mar 4, 2022, 3:05 PM

                @luisenrique Install the current System Patches package (2.0_4)

                Then open Sys > Patches and apply the captive portal patch:

                Screenshot from 2022-03-04 15-03-29.png

                Then reboot.

                Steve

                L 1 Reply Last reply Mar 4, 2022, 3:10 PM Reply Quote 4
                • L
                  luisenrique @stephenw10
                  last edited by Mar 4, 2022, 3:10 PM

                  @stephenw10
                  done!
                  thanks whatsapp/telegram voice and video calls are working, i hope in a near future pfsense vertions fix it bug natively. thanks again
                  bb33e3c0-6d6a-4a5f-aa65-44390fe5e4be-imagen.png

                  Z 1 Reply Last reply Mar 26, 2022, 9:07 AM Reply Quote 1
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Mar 4, 2022, 3:17 PM

                    Yes, it will be fixed in the next update.

                    ? 1 Reply Last reply Mar 18, 2022, 12:37 AM Reply Quote 1
                    • L luisenrique referenced this topic on Mar 4, 2022, 5:25 PM
                    • ?
                      A Former User @stephenw10
                      last edited by Mar 18, 2022, 12:37 AM

                      @stephenw10 thank you very much it is fix

                      D 1 Reply Last reply Mar 18, 2022, 1:03 PM Reply Quote 1
                      • D
                        Diego de Santis @A Former User
                        last edited by Mar 18, 2022, 1:03 PM

                        After i do insert ip address in allow capture portal, i have success in calling whatsapp.
                        allow whtaspp.JPG

                        G 1 Reply Last reply Mar 18, 2022, 2:09 PM Reply Quote 0
                        • G
                          Gertjan @Diego de Santis
                          last edited by Gertjan Mar 18, 2022, 2:09 PM Mar 18, 2022, 2:09 PM

                          @diego-de-santis

                          With these networks white listed, the captive portal clients do not need to login to the portal before they use app like Whatsapp-"phone".
                          Is that what you want ?

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          R 1 Reply Last reply Mar 18, 2022, 2:23 PM Reply Quote 0
                          • R
                            refugeesonline @Gertjan
                            last edited by Mar 18, 2022, 2:23 PM

                            @Diego-de-Santis

                            If the provided patch is applied to 2.6.0., WhatsApp is working also without adding those networks in the section "Allowed IP addresses". For example, if you want to use the Captive Portal function.

                            G 1 Reply Last reply Mar 18, 2022, 2:37 PM Reply Quote 0
                            • G
                              Gertjan @refugeesonline
                              last edited by Mar 18, 2022, 2:37 PM

                              @refugeesonline said in WhatsApp calls do not connect after upgrade 2.5.2 -> 2.6.0:

                              If the provided patch is applied to 2.6.0.,

                              Exact. without the patch, UDP and ICMP traffic was 'stuck'.

                              Adding networks to Services > Captive Portal > ZONE > Allowed IP Addresses wouldn't help you to solve that issue.

                              So, applying the patch is needed to give the captive portal network access to the Internet.

                              Adding networks to Services > Captive Portal > ZONE > Allowed IP Addresses will bypass the captive portal authentication for these networks/IPs.

                              This is not related to the subject : "WhatsApp calls do not connect after upgrade 2.5.2 -> 2.6.0"

                              @Diego-de-Santis
                              Again : is this what you want ?
                              And, for my own curiosity : why ?

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              1 Reply Last reply Reply Quote 0
                              • Z
                                Zubairshaikh 0 @luisenrique
                                last edited by Mar 26, 2022, 9:07 AM

                                @luisenrique Thank you, after installing the patch the issue has been resolved. Hopefully, it will be fixed in the next update.

                                J 1 Reply Last reply Jun 5, 2022, 10:01 PM Reply Quote 1
                                • J
                                  j.kamara77 @Zubairshaikh 0
                                  last edited by Jun 5, 2022, 10:01 PM

                                  stephenw10

                                  Thanks for your guide. I followed your steps, by installing the recommended system patch and also applying the custom patch.

                                  Whatsapp calls now works fine on my Pfsense 2.6.0

                                  1 Reply Last reply Reply Quote 2
                                  • L luisenrique referenced this topic on Jun 9, 2023, 1:44 PM
                                  • L luisenrique referenced this topic on Jun 9, 2023, 1:56 PM
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