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    How to DeBug in Pfsense 2.4.4_2.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • W
      waqaslatif @fireodo
      last edited by

      @fireodo This update is not happening.

      bbd93732-ffd7-4fc5-b787-acc5a8cdd4e1-image.png

      When i click on Update
      91d56a94-23aa-4dbe-9dd9-1c58fe9aad06-image.png

      These windows keep appearing even i left it for 12+ Hours.

      2.6.0 is still not working properly.

      41157b21-d01d-4ce0-8870-4ef0c52c4dc9-image.png

      The Graph is not going smooth on 2.6.0. When there is a break in the graph it means WAN is not receiving and LAN is not giving data. On version 2.4.4_2 the graph is smooth.

      Thank you for the response.

      fireodoF johnpozJ 2 Replies Last reply Reply Quote 0
      • fireodoF
        fireodo @waqaslatif
        last edited by fireodo

        @waqaslatif said in How to DeBug in Pfsense 2.4.4_2.:

        The Graph is not going smooth on 2.6.0. When there is a break in the graph it means WAN is not receiving and LAN is not giving data. On version 2.4.4_2 the graph is smooth.
        Thank you for the response.

        Do you finally update to 2.6.0? Or are you still on 2.4.4?
        If you are on 2.6.0 - do you have still the thread starting error? I think that if the "Graph" is not smooth in 2.6.0 thats not so a problem as your initially reported error!

        Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
        SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
        pfsense 2.8.0 CE
        Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by stephenw10

          We need much more information here. But in general it would be far better to debug throughput issues in 2.6 than to start trying to solve anything in 2.4.4p2.

          What throughput do you expect to see? How are you testing? What hardware are you using?

          Steve

          1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator @waqaslatif
            last edited by

            @waqaslatif said in How to DeBug in Pfsense 2.4.4_2.:

            On version 2.4.4_2 the graph is smooth.

            And did you change the little wrench icon to smooth your graph ;)

            smooth.jpg

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            1 Reply Last reply Reply Quote 0
            • W
              waqaslatif
              last edited by

              @fireodo I did it but it's not working smooth. It's not about graph only Literally it stops giving data for a few seconds and then we can see on the graph that WAN in & LAN out is zero.

              fireodoF 1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                What is it connected to?
                What's the WAN type?
                What hardware are you running on?
                What's logged when that happens?

                It sounds like the WAN NIC may be flapping or something is triggering a filter reload.

                In 2.6 you should appy the recommended system patch for this: https://redmine.pfsense.org/issues/12827
                Especially if you have something running that frequently reloads the filter.

                Steve

                W 1 Reply Last reply Reply Quote 0
                • fireodoF
                  fireodo @waqaslatif
                  last edited by

                  @waqaslatif said in How to DeBug in Pfsense 2.4.4_2.:

                  @fireodo I did it but it's not working smooth. It's not about graph only Literally it stops giving data for a few seconds and then we can see on the graph that WAN in & LAN out is zero.

                  As Steve writes above - you have to provide more data of your environment, if possible, in order to make a picture what is possibly wrong.

                  Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                  SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                  pfsense 2.8.0 CE
                  Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                  1 Reply Last reply Reply Quote 0
                  • W
                    waqaslatif @stephenw10
                    last edited by

                    @stephenw10 I am using hp 8100 core i3 2nd gen. with 1 built-in WAN and 1 external LAN card. Installed on normal HDD.

                    fireodoF 1 Reply Last reply Reply Quote 0
                    • fireodoF
                      fireodo @waqaslatif
                      last edited by

                      @waqaslatif said in How to DeBug in Pfsense 2.4.4_2.:

                      I am using hp 8100 core i3 2nd gen. with 1 built-in WAN and 1 external LAN card. Installed on normal HDD.

                      OK, this is not something special. External LAN-Card is USB? This is not so optimal but irrelevant now in context of upgrades.
                      Maybe you should read this:
                      Troubleshooting Upgrades

                      Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                      SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                      pfsense 2.8.0 CE
                      Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yes, still more required. 😉

                        What is your WAN? Cable, fibre, DSL?

                        What is the connection type? DHCP, PPPoE, something more obscure?

                        How do those NICs appear? em0, re0, igb0 etc

                        What is shown in the system log when this is happening?

                        Steve

                        W 2 Replies Last reply Reply Quote 0
                        • W
                          waqaslatif @stephenw10
                          last edited by

                          @stephenw10 WAN is Cat6 cable.
                          Connection type is Static IP.
                          NICs apperane is em0 & re0.
                          System Log is Simple.

                          1 Reply Last reply Reply Quote 0
                          • W
                            waqaslatif @stephenw10
                            last edited by

                            @stephenw10 Now the new thing is on my second SSD drive I just Installed 2.6.0 and it was working fine and the graph was going smooth but the WhatsApp video calling service was not working well. Then I did it and all of sudden and it stop giving data & graph also stopped.

                            First Step.png

                            Troubleshoot 2.png

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Can we see the system logs?

                              If it's reloading the filter repeatedly for any reason you may need to also apply the 'Disable pf counter data preservation' patch.

                              W 1 Reply Last reply Reply Quote 0
                              • W
                                waqaslatif @stephenw10
                                last edited by

                                @stephenw10 Here is the System log.

                                138dd3dd-58d0-404d-abb0-6ed587a0ab12-image.png

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by stephenw10

                                  That system log is anything but 'simple'! Pretty much nothing that is shown during that 7m period should be happening.

                                  You have the Service Watchdog package installed and enabled for ntopng but seemingly ntopng is installed or isn't able to start so it's looping continually. Disable that. In fact I would disable everything in the Service Watchdog at least until this is resolved to produce more useful logs.

                                  Something in there is causing php to crash out and coredump but we can't see what. It's probably one of the things that's continually restarting.

                                  If you can, pasting the actual logs rather than using a screenshot is a lot more useful.

                                  Steve

                                  W 2 Replies Last reply Reply Quote 0
                                  • W
                                    waqaslatif @stephenw10
                                    last edited by

                                    @stephenw10
                                    hi I have installed 2.6.0 Latest Version but the internet upload speed desperate
                                    Tell me solution,

                                    1 Reply Last reply Reply Quote 0
                                    • W
                                      waqaslatif @stephenw10
                                      last edited by

                                      @stephenw10
                                      when I check from internet Router Speed almost
                                      Download Speed is up to 26 Mbps
                                      and Upload Speed is up to 25 Mbps

                                      and through Pfsense
                                      Download Speed less than 20 Mbps
                                      and Upload Speed less than 1 Mbps

                                      Screenshots are Attached
                                      speed test through Pfsense
                                      Pfsense Result.png

                                      speed test through Internet router
                                      Pfsense bypass Result.png

                                      Pfsense packages are installed
                                      Services.png

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Are you running in a VM? If it's hyper-V you're probably hitting the RSC switch bug.

                                        If not speeds that low usually indicate some sort of speed/duplex mismatch. Check the Interface status for link speeds and errors/collisions.

                                        Steve

                                        W 1 Reply Last reply Reply Quote 0
                                        • W
                                          waqaslatif @stephenw10
                                          last edited by

                                          @stephenw10
                                          I have fresh installed 2.6.0 on HP machine 8300 and not using VM

                                          Before that I was using 2.4.2, it was running fine, I had to install the latest 2.6.0 version due to a bug.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            So it's probably a link speed/duplex mismatch.

                                            W 1 Reply Last reply Reply Quote 1
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