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    How to DeBug in Pfsense 2.4.4_2.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • fireodoF
      fireodo @waqaslatif
      last edited by

      @waqaslatif said in How to DeBug in Pfsense 2.4.4_2.:

      @fireodo I did it but it's not working smooth. It's not about graph only Literally it stops giving data for a few seconds and then we can see on the graph that WAN in & LAN out is zero.

      As Steve writes above - you have to provide more data of your environment, if possible, in order to make a picture what is possibly wrong.

      Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
      SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
      pfsense 2.8.0 CE
      Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

      1 Reply Last reply Reply Quote 0
      • W
        waqaslatif @stephenw10
        last edited by

        @stephenw10 I am using hp 8100 core i3 2nd gen. with 1 built-in WAN and 1 external LAN card. Installed on normal HDD.

        fireodoF 1 Reply Last reply Reply Quote 0
        • fireodoF
          fireodo @waqaslatif
          last edited by

          @waqaslatif said in How to DeBug in Pfsense 2.4.4_2.:

          I am using hp 8100 core i3 2nd gen. with 1 built-in WAN and 1 external LAN card. Installed on normal HDD.

          OK, this is not something special. External LAN-Card is USB? This is not so optimal but irrelevant now in context of upgrades.
          Maybe you should read this:
          Troubleshooting Upgrades

          Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
          SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
          pfsense 2.8.0 CE
          Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yes, still more required. 😉

            What is your WAN? Cable, fibre, DSL?

            What is the connection type? DHCP, PPPoE, something more obscure?

            How do those NICs appear? em0, re0, igb0 etc

            What is shown in the system log when this is happening?

            Steve

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            • W
              waqaslatif @stephenw10
              last edited by

              @stephenw10 WAN is Cat6 cable.
              Connection type is Static IP.
              NICs apperane is em0 & re0.
              System Log is Simple.

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              • W
                waqaslatif @stephenw10
                last edited by

                @stephenw10 Now the new thing is on my second SSD drive I just Installed 2.6.0 and it was working fine and the graph was going smooth but the WhatsApp video calling service was not working well. Then I did it and all of sudden and it stop giving data & graph also stopped.

                First Step.png

                Troubleshoot 2.png

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Can we see the system logs?

                  If it's reloading the filter repeatedly for any reason you may need to also apply the 'Disable pf counter data preservation' patch.

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                  • W
                    waqaslatif @stephenw10
                    last edited by

                    @stephenw10 Here is the System log.

                    138dd3dd-58d0-404d-abb0-6ed587a0ab12-image.png

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by stephenw10

                      That system log is anything but 'simple'! Pretty much nothing that is shown during that 7m period should be happening.

                      You have the Service Watchdog package installed and enabled for ntopng but seemingly ntopng is installed or isn't able to start so it's looping continually. Disable that. In fact I would disable everything in the Service Watchdog at least until this is resolved to produce more useful logs.

                      Something in there is causing php to crash out and coredump but we can't see what. It's probably one of the things that's continually restarting.

                      If you can, pasting the actual logs rather than using a screenshot is a lot more useful.

                      Steve

                      W 2 Replies Last reply Reply Quote 0
                      • W
                        waqaslatif @stephenw10
                        last edited by

                        @stephenw10
                        hi I have installed 2.6.0 Latest Version but the internet upload speed desperate
                        Tell me solution,

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                        • W
                          waqaslatif @stephenw10
                          last edited by

                          @stephenw10
                          when I check from internet Router Speed almost
                          Download Speed is up to 26 Mbps
                          and Upload Speed is up to 25 Mbps

                          and through Pfsense
                          Download Speed less than 20 Mbps
                          and Upload Speed less than 1 Mbps

                          Screenshots are Attached
                          speed test through Pfsense
                          Pfsense Result.png

                          speed test through Internet router
                          Pfsense bypass Result.png

                          Pfsense packages are installed
                          Services.png

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Are you running in a VM? If it's hyper-V you're probably hitting the RSC switch bug.

                            If not speeds that low usually indicate some sort of speed/duplex mismatch. Check the Interface status for link speeds and errors/collisions.

                            Steve

                            W 1 Reply Last reply Reply Quote 0
                            • W
                              waqaslatif @stephenw10
                              last edited by

                              @stephenw10
                              I have fresh installed 2.6.0 on HP machine 8300 and not using VM

                              Before that I was using 2.4.2, it was running fine, I had to install the latest 2.6.0 version due to a bug.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                So it's probably a link speed/duplex mismatch.

                                W 1 Reply Last reply Reply Quote 1
                                • W
                                  waqaslatif @stephenw10
                                  last edited by

                                  @stephenw10
                                  How do we check and how to fix it

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    First look at Status > Interfaces. Make sure everything is linked at the expected speeds and that there are no errors or collisions shown.

                                    W 2 Replies Last reply Reply Quote 0
                                    • W
                                      waqaslatif @stephenw10
                                      last edited by

                                      This post is deleted!
                                      1 Reply Last reply Reply Quote 0
                                      • W
                                        waqaslatif @stephenw10
                                        last edited by

                                        @stephenw10
                                        Interface.png

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                                        • W
                                          waqaslatif
                                          last edited by

                                          @waqaslatif
                                          Due to low upload speeds, the file is not attached to the email, and Anydesk is often disconnected.

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Where are you pinging the LAN IP from there?

                                            You should never see lost pings like that locally. That indicates a significant problem with your network.

                                            Steve

                                            johnpozJ 1 Reply Last reply Reply Quote 0
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