Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    How to DeBug in Pfsense 2.4.4_2.

    Scheduled Pinned Locked Moved General pfSense Questions
    40 Posts 4 Posters 4.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      What is it connected to?
      What's the WAN type?
      What hardware are you running on?
      What's logged when that happens?

      It sounds like the WAN NIC may be flapping or something is triggering a filter reload.

      In 2.6 you should appy the recommended system patch for this: https://redmine.pfsense.org/issues/12827
      Especially if you have something running that frequently reloads the filter.

      Steve

      W 1 Reply Last reply Reply Quote 0
      • fireodoF
        fireodo @waqaslatif
        last edited by

        @waqaslatif said in How to DeBug in Pfsense 2.4.4_2.:

        @fireodo I did it but it's not working smooth. It's not about graph only Literally it stops giving data for a few seconds and then we can see on the graph that WAN in & LAN out is zero.

        As Steve writes above - you have to provide more data of your environment, if possible, in order to make a picture what is possibly wrong.

        Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
        SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
        pfsense 2.8.0 CE
        Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

        1 Reply Last reply Reply Quote 0
        • W
          waqaslatif @stephenw10
          last edited by

          @stephenw10 I am using hp 8100 core i3 2nd gen. with 1 built-in WAN and 1 external LAN card. Installed on normal HDD.

          fireodoF 1 Reply Last reply Reply Quote 0
          • fireodoF
            fireodo @waqaslatif
            last edited by

            @waqaslatif said in How to DeBug in Pfsense 2.4.4_2.:

            I am using hp 8100 core i3 2nd gen. with 1 built-in WAN and 1 external LAN card. Installed on normal HDD.

            OK, this is not something special. External LAN-Card is USB? This is not so optimal but irrelevant now in context of upgrades.
            Maybe you should read this:
            Troubleshooting Upgrades

            Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
            SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
            pfsense 2.8.0 CE
            Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yes, still more required. 😉

              What is your WAN? Cable, fibre, DSL?

              What is the connection type? DHCP, PPPoE, something more obscure?

              How do those NICs appear? em0, re0, igb0 etc

              What is shown in the system log when this is happening?

              Steve

              W 2 Replies Last reply Reply Quote 0
              • W
                waqaslatif @stephenw10
                last edited by

                @stephenw10 WAN is Cat6 cable.
                Connection type is Static IP.
                NICs apperane is em0 & re0.
                System Log is Simple.

                1 Reply Last reply Reply Quote 0
                • W
                  waqaslatif @stephenw10
                  last edited by

                  @stephenw10 Now the new thing is on my second SSD drive I just Installed 2.6.0 and it was working fine and the graph was going smooth but the WhatsApp video calling service was not working well. Then I did it and all of sudden and it stop giving data & graph also stopped.

                  First Step.png

                  Troubleshoot 2.png

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Can we see the system logs?

                    If it's reloading the filter repeatedly for any reason you may need to also apply the 'Disable pf counter data preservation' patch.

                    W 1 Reply Last reply Reply Quote 0
                    • W
                      waqaslatif @stephenw10
                      last edited by

                      @stephenw10 Here is the System log.

                      138dd3dd-58d0-404d-abb0-6ed587a0ab12-image.png

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by stephenw10

                        That system log is anything but 'simple'! Pretty much nothing that is shown during that 7m period should be happening.

                        You have the Service Watchdog package installed and enabled for ntopng but seemingly ntopng is installed or isn't able to start so it's looping continually. Disable that. In fact I would disable everything in the Service Watchdog at least until this is resolved to produce more useful logs.

                        Something in there is causing php to crash out and coredump but we can't see what. It's probably one of the things that's continually restarting.

                        If you can, pasting the actual logs rather than using a screenshot is a lot more useful.

                        Steve

                        W 2 Replies Last reply Reply Quote 0
                        • W
                          waqaslatif @stephenw10
                          last edited by

                          @stephenw10
                          hi I have installed 2.6.0 Latest Version but the internet upload speed desperate
                          Tell me solution,

                          1 Reply Last reply Reply Quote 0
                          • W
                            waqaslatif @stephenw10
                            last edited by

                            @stephenw10
                            when I check from internet Router Speed almost
                            Download Speed is up to 26 Mbps
                            and Upload Speed is up to 25 Mbps

                            and through Pfsense
                            Download Speed less than 20 Mbps
                            and Upload Speed less than 1 Mbps

                            Screenshots are Attached
                            speed test through Pfsense
                            Pfsense Result.png

                            speed test through Internet router
                            Pfsense bypass Result.png

                            Pfsense packages are installed
                            Services.png

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Are you running in a VM? If it's hyper-V you're probably hitting the RSC switch bug.

                              If not speeds that low usually indicate some sort of speed/duplex mismatch. Check the Interface status for link speeds and errors/collisions.

                              Steve

                              W 1 Reply Last reply Reply Quote 0
                              • W
                                waqaslatif @stephenw10
                                last edited by

                                @stephenw10
                                I have fresh installed 2.6.0 on HP machine 8300 and not using VM

                                Before that I was using 2.4.2, it was running fine, I had to install the latest 2.6.0 version due to a bug.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  So it's probably a link speed/duplex mismatch.

                                  W 1 Reply Last reply Reply Quote 1
                                  • W
                                    waqaslatif @stephenw10
                                    last edited by

                                    @stephenw10
                                    How do we check and how to fix it

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      First look at Status > Interfaces. Make sure everything is linked at the expected speeds and that there are no errors or collisions shown.

                                      W 2 Replies Last reply Reply Quote 0
                                      • W
                                        waqaslatif @stephenw10
                                        last edited by

                                        This post is deleted!
                                        1 Reply Last reply Reply Quote 0
                                        • W
                                          waqaslatif @stephenw10
                                          last edited by

                                          @stephenw10
                                          Interface.png

                                          1 Reply Last reply Reply Quote 0
                                          • W
                                            waqaslatif
                                            last edited by

                                            @waqaslatif
                                            Due to low upload speeds, the file is not attached to the email, and Anydesk is often disconnected.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.