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    How to DeBug in Pfsense 2.4.4_2.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • W
      waqaslatif @stephenw10
      last edited by

      @stephenw10 I am using hp 8100 core i3 2nd gen. with 1 built-in WAN and 1 external LAN card. Installed on normal HDD.

      fireodoF 1 Reply Last reply Reply Quote 0
      • fireodoF
        fireodo @waqaslatif
        last edited by

        @waqaslatif said in How to DeBug in Pfsense 2.4.4_2.:

        I am using hp 8100 core i3 2nd gen. with 1 built-in WAN and 1 external LAN card. Installed on normal HDD.

        OK, this is not something special. External LAN-Card is USB? This is not so optimal but irrelevant now in context of upgrades.
        Maybe you should read this:
        Troubleshooting Upgrades

        Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
        SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
        pfsense 2.8.0 CE
        Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Yes, still more required. 😉

          What is your WAN? Cable, fibre, DSL?

          What is the connection type? DHCP, PPPoE, something more obscure?

          How do those NICs appear? em0, re0, igb0 etc

          What is shown in the system log when this is happening?

          Steve

          W 2 Replies Last reply Reply Quote 0
          • W
            waqaslatif @stephenw10
            last edited by

            @stephenw10 WAN is Cat6 cable.
            Connection type is Static IP.
            NICs apperane is em0 & re0.
            System Log is Simple.

            1 Reply Last reply Reply Quote 0
            • W
              waqaslatif @stephenw10
              last edited by

              @stephenw10 Now the new thing is on my second SSD drive I just Installed 2.6.0 and it was working fine and the graph was going smooth but the WhatsApp video calling service was not working well. Then I did it and all of sudden and it stop giving data & graph also stopped.

              First Step.png

              Troubleshoot 2.png

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Can we see the system logs?

                If it's reloading the filter repeatedly for any reason you may need to also apply the 'Disable pf counter data preservation' patch.

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                • W
                  waqaslatif @stephenw10
                  last edited by

                  @stephenw10 Here is the System log.

                  138dd3dd-58d0-404d-abb0-6ed587a0ab12-image.png

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by stephenw10

                    That system log is anything but 'simple'! Pretty much nothing that is shown during that 7m period should be happening.

                    You have the Service Watchdog package installed and enabled for ntopng but seemingly ntopng is installed or isn't able to start so it's looping continually. Disable that. In fact I would disable everything in the Service Watchdog at least until this is resolved to produce more useful logs.

                    Something in there is causing php to crash out and coredump but we can't see what. It's probably one of the things that's continually restarting.

                    If you can, pasting the actual logs rather than using a screenshot is a lot more useful.

                    Steve

                    W 2 Replies Last reply Reply Quote 0
                    • W
                      waqaslatif @stephenw10
                      last edited by

                      @stephenw10
                      hi I have installed 2.6.0 Latest Version but the internet upload speed desperate
                      Tell me solution,

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                      • W
                        waqaslatif @stephenw10
                        last edited by

                        @stephenw10
                        when I check from internet Router Speed almost
                        Download Speed is up to 26 Mbps
                        and Upload Speed is up to 25 Mbps

                        and through Pfsense
                        Download Speed less than 20 Mbps
                        and Upload Speed less than 1 Mbps

                        Screenshots are Attached
                        speed test through Pfsense
                        Pfsense Result.png

                        speed test through Internet router
                        Pfsense bypass Result.png

                        Pfsense packages are installed
                        Services.png

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Are you running in a VM? If it's hyper-V you're probably hitting the RSC switch bug.

                          If not speeds that low usually indicate some sort of speed/duplex mismatch. Check the Interface status for link speeds and errors/collisions.

                          Steve

                          W 1 Reply Last reply Reply Quote 0
                          • W
                            waqaslatif @stephenw10
                            last edited by

                            @stephenw10
                            I have fresh installed 2.6.0 on HP machine 8300 and not using VM

                            Before that I was using 2.4.2, it was running fine, I had to install the latest 2.6.0 version due to a bug.

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              So it's probably a link speed/duplex mismatch.

                              W 1 Reply Last reply Reply Quote 1
                              • W
                                waqaslatif @stephenw10
                                last edited by

                                @stephenw10
                                How do we check and how to fix it

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  First look at Status > Interfaces. Make sure everything is linked at the expected speeds and that there are no errors or collisions shown.

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                                  • W
                                    waqaslatif @stephenw10
                                    last edited by

                                    This post is deleted!
                                    1 Reply Last reply Reply Quote 0
                                    • W
                                      waqaslatif @stephenw10
                                      last edited by

                                      @stephenw10
                                      Interface.png

                                      1 Reply Last reply Reply Quote 0
                                      • W
                                        waqaslatif
                                        last edited by

                                        @waqaslatif
                                        Due to low upload speeds, the file is not attached to the email, and Anydesk is often disconnected.

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Where are you pinging the LAN IP from there?

                                          You should never see lost pings like that locally. That indicates a significant problem with your network.

                                          Steve

                                          johnpozJ 1 Reply Last reply Reply Quote 0
                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @stephenw10
                                            last edited by

                                            @stephenw10 was going to say the same thing - but seems he actually deleted that post ;)

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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