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    How to DeBug in Pfsense 2.4.4_2.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Yes, still more required. ๐Ÿ˜‰

      What is your WAN? Cable, fibre, DSL?

      What is the connection type? DHCP, PPPoE, something more obscure?

      How do those NICs appear? em0, re0, igb0 etc

      What is shown in the system log when this is happening?

      Steve

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        waqaslatif @stephenw10
        last edited by

        @stephenw10 WAN is Cat6 cable.
        Connection type is Static IP.
        NICs apperane is em0 & re0.
        System Log is Simple.

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        • W
          waqaslatif @stephenw10
          last edited by

          @stephenw10 Now the new thing is on my second SSD drive I just Installed 2.6.0 and it was working fine and the graph was going smooth but the WhatsApp video calling service was not working well. Then I did it and all of sudden and it stop giving data & graph also stopped.

          First Step.png

          Troubleshoot 2.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Can we see the system logs?

            If it's reloading the filter repeatedly for any reason you may need to also apply the 'Disable pf counter data preservation' patch.

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              waqaslatif @stephenw10
              last edited by

              @stephenw10 Here is the System log.

              138dd3dd-58d0-404d-abb0-6ed587a0ab12-image.png

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by stephenw10

                That system log is anything but 'simple'! Pretty much nothing that is shown during that 7m period should be happening.

                You have the Service Watchdog package installed and enabled for ntopng but seemingly ntopng is installed or isn't able to start so it's looping continually. Disable that. In fact I would disable everything in the Service Watchdog at least until this is resolved to produce more useful logs.

                Something in there is causing php to crash out and coredump but we can't see what. It's probably one of the things that's continually restarting.

                If you can, pasting the actual logs rather than using a screenshot is a lot more useful.

                Steve

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                  waqaslatif @stephenw10
                  last edited by

                  @stephenw10
                  hi I have installed 2.6.0 Latest Version but the internet upload speed desperate
                  Tell me solution,

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                    waqaslatif @stephenw10
                    last edited by

                    @stephenw10
                    when I check from internet Router Speed almost
                    Download Speed is up to 26 Mbps
                    and Upload Speed is up to 25 Mbps

                    and through Pfsense
                    Download Speed less than 20 Mbps
                    and Upload Speed less than 1 Mbps

                    Screenshots are Attached
                    speed test through Pfsense
                    Pfsense Result.png

                    speed test through Internet router
                    Pfsense bypass Result.png

                    Pfsense packages are installed
                    Services.png

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Are you running in a VM? If it's hyper-V you're probably hitting the RSC switch bug.

                      If not speeds that low usually indicate some sort of speed/duplex mismatch. Check the Interface status for link speeds and errors/collisions.

                      Steve

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                        waqaslatif @stephenw10
                        last edited by

                        @stephenw10
                        I have fresh installed 2.6.0 on HP machine 8300 and not using VM

                        Before that I was using 2.4.2, it was running fine, I had to install the latest 2.6.0 version due to a bug.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          So it's probably a link speed/duplex mismatch.

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                          • W
                            waqaslatif @stephenw10
                            last edited by

                            @stephenw10
                            How do we check and how to fix it

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              First look at Status > Interfaces. Make sure everything is linked at the expected speeds and that there are no errors or collisions shown.

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                              • W
                                waqaslatif @stephenw10
                                last edited by

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • W
                                  waqaslatif @stephenw10
                                  last edited by

                                  @stephenw10
                                  Interface.png

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                                  • W
                                    waqaslatif
                                    last edited by

                                    @waqaslatif
                                    Due to low upload speeds, the file is not attached to the email, and Anydesk is often disconnected.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Where are you pinging the LAN IP from there?

                                      You should never see lost pings like that locally. That indicates a significant problem with your network.

                                      Steve

                                      johnpozJ 1 Reply Last reply Reply Quote 0
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator @stephenw10
                                        last edited by

                                        @stephenw10 was going to say the same thing - but seems he actually deleted that post ;)

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          ...but the pings were still lost! ๐Ÿ˜‰

                                          johnpozJ 1 Reply Last reply Reply Quote 0
                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @stephenw10
                                            last edited by

                                            @stephenw10 yup very true ;) Yeah something not right there

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                                            W 1 Reply Last reply Reply Quote 0
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