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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • dennypageD
      dennypage @shaffergr
      last edited by

      @shaffergr I don't think it will be necessary, but if it doesn't generate a core file, add this:

      sysctl kern.sugid_coredump=1
      
      S 1 Reply Last reply Reply Quote 1
      • L
        lcbbcl @dennypage
        last edited by lcbbcl

        @dennypage
        Well i just delete, reboot and reinstall nut not the operating system. Weird that i don't know why after remove nut i still had the settings when i did reinstall.
        Feb 19 20:34:08 zid upsd[20330]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 19 20:34:17 zid upsd[42475]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 19 20:34:54 zid upsd[15895]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 19 20:35:00 zid upsd[30880]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 19 20:38:11 zid upsd[36439]: Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory
        Feb 19 20:38:30 zid upsd[79042]: Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory
        Feb 19 20:39:12 zid upsd[51078]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 20:23:30 zid upsd[46012]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 20:28:30 zid upsd[46012]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 20:45:54 zid upsd[12751]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 20:49:57 zid upsd[82271]: Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory
        Feb 20 20:50:51 zid upsd[64233]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 20:52:27 zid upsd[415]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 20:52:36 zid upsd[85556]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 20:52:39 zid upsd[59802]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 22:08:57 zid upsd[92079]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 22:16:05 zid upsd[94197]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 22:19:28 zid upsd[60128]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 22:20:08 zid upsd[45874]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 22:20:11 zid upsd[73849]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 22:22:57 zid upsd[87326]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 22:23:07 zid upsd[93669]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 22:23:10 zid upsd[66247]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        Feb 20 22:24:27 zid upsd[70162]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
        [23.01-RELEASE][admin@]/var/log: usbconfig
        ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
        ugen0.2: <American Power Conversion Smart-UPS C 1000 FW:UPS 12.0 / ID1005> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (2mA)

        dennypageD 1 Reply Last reply Reply Quote 1
        • dennypageD
          dennypage @lcbbcl
          last edited by

          @lcbbcl I need the messages from the usbhid-ups process. The messages from upsd are expected when usbhid-ups isn't running.

          If you don't have any log entries from usbhid-ups, then please post your ups settings (Services / UPS / Settings)

          I'll be away for a bit... but will look at it when I'm back.

          L 1 Reply Last reply Reply Quote 1
          • L
            lcbbcl @dennypage
            last edited by

            @dennypage
            I have no msg/error from usbhid-ups
            Screenshot_20230220_223805.png

            dennypageD 2 Replies Last reply Reply Quote 1
            • dennypageD
              dennypage @lcbbcl
              last edited by

              @lcbbcl If you re-save your ups settings, it will restart the processes and you should be able to find usbhid entries.

              1 Reply Last reply Reply Quote 1
              • S
                shaffergr @dennypage
                last edited by

                @dennypage

                16:07 removed interruptonly and saved settings

                On console:

                [23.01-RELEASE][X@Y]/root: sysctl kern.corefile=/var/tmp/%N.core
                kern.corefile: /root/%N.core -> /var/tmp/%N.core

                Broadcast Message from root@gw.fubr.org
                (no tty) at 16:07 EST...

                Communications with UPS CyberPower lost

                Broadcast Message from root@gw.fubr.org
                (no tty) at 16:07 EST...

                Communications with UPS CyberPower established

                Feb 20 16:07:40 Y php-fpm[83664]: /nut_settings.php: Stopping service nut
                Feb 20 16:07:40 Y upsmon[66045]: Signal 15: exiting
                Feb 20 16:07:40 Y upsd[97704]: User local-monitor@::1 logged out from UPS [CyberPower]
                Feb 20 16:07:40 Y upsd[97704]: mainloop: Interrupted system call
                Feb 20 16:07:40 Y upsd[97704]: Signal 15: exiting
                Feb 20 16:07:40 Y usbhid-ups[82519]: Signal 15: exiting
                Feb 20 16:07:40 Y php-fpm[83664]: /nut_settings.php: Starting service nut
                Feb 20 16:07:40 Y upsmon[7684]: Startup successful
                Feb 20 16:07:40 Y upsmon[7684]: UPS [CyberPower]: connect failed: Connection failure: Connection refused
                Feb 20 16:07:40 Y upsmon[7684]: Communications with UPS CyberPower lost
                Feb 20 16:07:40 Y usbhid-ups[8439]: Startup successful
                Feb 20 16:07:41 Y upsd[8857]: listening on 192.168.11.1 port 3493
                Feb 20 16:07:41 Y upsd[8857]: listening on ::1 port 3493
                Feb 20 16:07:41 Y upsd[8857]: listening on 127.0.0.1 port 3493
                Feb 20 16:07:41 Y upsd[8857]: Connected to UPS [CyberPower]: usbhid-ups-CyberPower
                Feb 20 16:07:41 Y upsd[8857]: Startup successful
                Feb 20 16:07:45 Y upsd[8857]: User local-monitor@::1 logged into UPS [CyberPower]
                Feb 20 16:07:45 Y upsmon[7684]: Communications with UPS CyberPower established

                Feb 20 17:57:45 Y upsd[8857]: Can't connect to UPS [CyberPower] (usbhid-ups-CyberPower): Connection refused
                Feb 20 17:57:45 Y kernel: pid 8439 (usbhid-ups), jid 0, uid 66: exited on signal 10 (core dumped)
                Feb 20 17:57:48 Y upsmon[7684]: Poll UPS [CyberPower] failed - Driver not connected
                Feb 20 17:57:48 Y upsmon[7684]: Communications with UPS CyberPower lost
                Feb 20 17:57:53 Y upsmon[7684]: Poll UPS [CyberPower] failed - Driver not connected
                Feb 20 17:57:58 Y upsmon[7684]: Poll UPS [CyberPower] failed - Driver not connected

                Also set about 10 minutes later: sysctl kern.sugid_coredump=1

                I have a core dump in /var/tmp/usbhid-ups.core

                What do you want me to do with it?

                dennypageD 1 Reply Last reply Reply Quote 1
                • dennypageD
                  dennypage @shaffergr
                  last edited by

                  @shaffergr said in NUT package:

                  I have a core dump in /var/tmp/usbhid-ups.core
                  What do you want me to do with it?

                  Perfect! Compress and email it to me. Thanks!

                  S 1 Reply Last reply Reply Quote 1
                  • S
                    shaffergr @dennypage
                    last edited by

                    @dennypage

                    email address?

                    dennypageD 1 Reply Last reply Reply Quote 1
                    • dennypageD
                      dennypage @shaffergr
                      last edited by

                      @shaffergr Sent in chat. Look for a quote bubble next to the pic of your icon at the top. Should have an alert there.

                      S 1 Reply Last reply Reply Quote 1
                      • S
                        shaffergr @dennypage
                        last edited by

                        @dennypage

                        sent via email. Let me know if you don't get it.

                        1 Reply Last reply Reply Quote 1
                        • dennypageD
                          dennypage @lcbbcl
                          last edited by dennypage

                          @lcbbcl I believe I have found what is causing the issue you are experiencing. To correct the issue will require an update to the pfSense nut package as well as updating the underlying FreeBSD nut package used by pfSense. It will take some time.

                          In the interim, you can address the issue by adding the line "user=root" to "Additional configuration lines for ups.conf" under Advanced settings.

                          L keyserK X 3 Replies Last reply Reply Quote 4
                          • L
                            lcbbcl @dennypage
                            last edited by

                            @dennypage
                            Thank you, now is working

                            1 Reply Last reply Reply Quote 1
                            • keyserK
                              keyser Rebel Alliance @dennypage
                              last edited by

                              @dennypage said in NUT package:

                              @lcbbcl I believe I have found what is causing the issue you are experiencing. To correct the issue will require an update to the pfSense nut package as well as updating the underlying FreeBSD nut package used by pfSense. It will take some time.

                              In the interim, you can address the issue by adding the line "user=root" to "Additional configuration lines for ups.conf" under Advanced settings.

                              Your hard and dedicated work on this package is an inspiration. Thank you for the effort :-)

                              I assume it was an access permissions issue since running it as root solves the issue? Can you comment on why it only happens for some UPS models?

                              Love the no fuss of using the official appliances :-)

                              dennypageD 1 Reply Last reply Reply Quote 1
                              • dennypageD
                                dennypage @keyser
                                last edited by

                                @keyser said in NUT package:

                                I assume it was an access permissions issue since running it as root solves the issue? Can you comment on why it only happens for some UPS models?

                                Yes, it's a permissions issue. I am hoping it can be addressed in the FreeBSD nut package (or perhaps in kernel config?), but if not I will have to add the user=root to the config for all usb devices.

                                What models it happens on are dependent upon the quirks defined for that device. If you want to jump down the rabbit hole, run "usbconfig dump_quirk_names" and "usbconfig dump_device_quirks".

                                NB: This is not related to the signal 10/11 issue being experienced with CyberPower units.

                                1 Reply Last reply Reply Quote 3
                                • 4
                                  4o4rh
                                  last edited by 4o4rh

                                  I see the github packages have been moved to

                                  https://github.com/pfsense/FreeBSD-ports

                                  But i don't see the nut package in there.

                                  Where is the code for nut, or is it closed source now?

                                  In the upsmon configuration, can we please add two config boxes for the below files.

                                  /usr/local/etc/nut/upssched.conf with permission 644
                                  /usr/local/bin/upssched-cmd with permission 755

                                  To use the scheduler to trigger events from upsmon. these files need to be configurable.
                                  Also, there should be a note for using them, the notification box has to be disabled.
                                  here is a sample of working files

                                  upsmon

                                  # upsmon.conf - Configuration for network UPS Tools upsmon
                                  # set the path to the notify command processor !!! the UPS notifications option must be unchecked !!! 
                                  NOTIFYCMD /usr/local/sbin/upssched
                                  
                                  # Poll the UPS every 60 seconds.
                                  POLLFREQ 60
                                  
                                  # Wait this many seconds for "Notify Shutdown" messages from slaves
                                  POLLFREQALERT 30
                                  
                                  # time UPS may go missing before being declared dead
                                  DEADTIME 600
                                  
                                  # Warn every 12 hours if battery needs to be replaced
                                  RBWARNTIME 43200
                                  
                                  # Warn every 5 minutes, if UPS is unreachable
                                  NOCOMMWARNTIME 300
                                  
                                  # Messages for the events %s will be replaced with the UPS system identifier in question
                                  NOTIFYMSG ONLINE   "UPS %s on line power"
                                  NOTIFYMSG ONBATT   "UPS %s on battery"
                                  NOTIFYMSG LOWBATT  "UPS %s battery is low"
                                  NOTIFYMSG FSD      "UPS %s forced shutdown in progress"
                                  NOTIFYMSG COMMOK   "UPS %s communications (re-)established"
                                  NOTIFYMSG COMMBAD  "UPS %s communications lost"
                                  NOTIFYMSG SHUTDOWN "Auto logout and shutdown proceeding"
                                  NOTIFYMSG REPLBATT "UPS %s battery needs to be replaced"
                                  NOTIFYMSG NOCOMM   "UPS %s is not reachable"
                                  NOTIFYMSG NOPARENT "upsmon parent process died, shutdown impossible"
                                  
                                  # Change behavior of upsmon on certain events.
                                  # Possible values for the flags:
                                  # SYSLOG - Write the message in the syslog
                                  # WALL - Write the message to all users on the system
                                  # EXEC - Execute NOTIFYCMD (see above, in our case see upssched.conf) with the message
                                  # IGNORE - Don't do anything
                                  # If you use IGNORE, don't use any other flags on the same line.
                                  # NOTIFYFLAG <notify type> <flag>[+<flag>][+<flag>] ...
                                  NOTIFYFLAG ONLINE   SYSLOG
                                  NOTIFYFLAG ONBATT   SYSLOG
                                  NOTIFYFLAG LOWBATT  SYSLOG
                                  NOTIFYFLAG FSD      SYSLOG+WALL+EXEC
                                  NOTIFYFLAG COMMOK   SYSLOG+EXEC
                                  NOTIFYFLAG COMMBAD  SYSLOG+WALL+EXEC
                                  NOTIFYFLAG SHUTDOWN SYSLOG
                                  NOTIFYFLAG REPLBATT SYSLOG
                                  NOTIFYFLAG NOCOMM   SYSLOG
                                  NOTIFYFLAG NOPARENT SYSLOG
                                  

                                  upssched

                                  # Network UPS Tools - upssched.conf file
                                  
                                  #Command script to run
                                  CMDSCRIPT /usr/local/bin/upssched-cmd
                                  
                                  # command for pipe and lock files
                                  PIPEFN /var/db/nut/upssched.pipe
                                  LOCKFN /var/db/nut/upssched.lock
                                  
                                  # ============================================================================
                                  # AT <notifytype> <upsname> <command>
                                  # Define a handler for a specific event <notifytype> on UPS <upsname>.
                                  # <upsname> can be the special value * to apply this handler to every
                                  # possible value of <upsname>.
                                  # Run the command <command> via your CMDSCRIPT when it happens.
                                  # Note that any AT that matches both the <notifytype> and the <upsname>
                                  # for the current event will be used.
                                  # ============================================================================
                                  # Possible AT commands
                                  # - START-TIMER <timername> <interval>
                                  #   Start a timer called <timername> that will trigger after <interval>
                                  #   seconds, calling your CMDSCRIPT with <timername> as the first
                                  #   argument.
                                  #   Example:
                                  #   Start a timer that'll execute when any UPS (*) has been gone 10 seconds
                                  # AT COMMBAD * START-TIMER COMMBAD 1800
                                  #   -----------------------------------------------------------------------
                                  # - CANCEL-TIMER <timername> [cmd]
                                  #   Cancel a running timer called <timername>, if possible. If the timer
                                  #   has passed then pass the optional argument <cmd> to CMDSCRIPT.
                                  #   Example:
                                  #   If a specific UPS (myups@localhost) comes back online, then stop the
                                  #   timer before it triggers
                                  # AT COMMOK * CANCEL-TIMER COMMBAD COMMOK
                                  #   -----------------------------------------------------------------------
                                  # - EXECUTE <command>
                                  #   Immediately pass <command> as an argument to CMDSCRIPT.
                                  #
                                  #   Example:
                                  #   If any UPS (*) reverts to utility power, then execute
                                  #   'ups-back-on-line' via CMDSCRIPT.
                                  
                                  # UPS is online in syslog. we don't need action when no UPS connected
                                  # AT ONLINE * CANCEL-TIMER onbatt 
                                  
                                  # UPS on battery in syslog. badcomms will shutdown for us
                                  # AT ONBATT * START-TIMER onbatt 300
                                  
                                  # UPS low battery is syslog. we should badcomms to shutdown
                                  # AT LOWBATT * START-TIMER lowbatt 300
                                  
                                  # UPS forced shutdown by master or upsmon
                                  AT FSD * EXECUTE powerdown
                                  
                                  # UPS communications restored
                                  AT COMMOK * CANCEL-TIMER badcomms
                                  
                                  # UPS communications failed. 
                                  AT COMMBAD * START-TIMER badcomms 600
                                  
                                  # UPS shutdown recorded in syslog
                                  # AT SHUTDOWN * EXECUTE powerdown
                                  
                                  # UPS needs replacement battery. Info in syslog
                                  # AT REPLBATT * EXECUTE replbatt
                                  
                                  # UPS is not reachable. Relying on deadtime for shutdown
                                  AT NOCOMM * EXECUTE commbad
                                  
                                  # UPSMON parent process has died - shutdown not possible.
                                  # AT NOPARENT * EXECUTE noparent
                                  

                                  upssched-cmd

                                  #! /bin/sh
                                  #
                                  # This script should be called by upssched via the CMDSCRIPT directive.
                                  #
                                  # Here is a quick example to show how to handle a bunch of possible
                                  # timer names with the help of the case structure.
                                  #
                                  # This script may be replaced with another program without harm.
                                  #
                                  # The first argument passed to your CMDSCRIPT is the name of the timer
                                  # from your AT lines.
                                  #
                                  # case $1 in
                                  #	upsgone)
                                  #		logger -t upssched-cmd "The UPS has been gone for awhile"
                                  #		;;
                                  #	*)
                                  #		logger -t upssched-cmd "Unrecognized command: $1"
                                  #		;;
                                  # esac
                                  
                                  case $1 in
                                     onbatt)
                                        # function not needed as we only use syslog
                                        logger -t upssched-cmd "UPS is running on battery."
                                     ;;
                                     
                                     online)
                                        # function not needed as we only use syslog
                                        logger -t upssched-cmd "UPS back online."
                                     ;;
                                  
                                     lowbatt)
                                        # function not needed as we only use syslog
                                        logger -t upssched-cmd "UPS has low battery"
                                        # we rely on badcomms when no UPS connected
                                        # /usr/local/sbin/upsmon -c fsd
                                     ;;
                                  
                                     badcomms)
                                        logger -t upssched-cmd "UPS offline too long, forced shutdown."
                                        /usr/local/sbin/upsmon -c fsd
                                     ;;
                                  
                                     commok)
                                        # function not needed as we only use syslog
                                        logger -t upssched-cmd "UPS communications restored."
                                     ;;
                                     
                                     powerdown)
                                        logger -t upssched-cmd "UPS forced shutdown started"
                                        /usr/local/sbin/upsmon -c fsd
                                     ;;
                                  
                                     replbatt)
                                        # function not needed as we only use syslog
                                        logger -t upssched-cmd "UPS battery needs replacing"
                                     ;;
                                  
                                     noparent)
                                        # function not needed as we only use syslog
                                        logger -t upssched-cmd "upsmon parent process died. Shutdown not possible"
                                     ;;
                                  
                                     *)
                                        logger -t upssched-cmd "No code defined for command: $1"
                                     ;;
                                  esac
                                  
                                  dennypageD 1 Reply Last reply Reply Quote 1
                                  • dennypageD
                                    dennypage @4o4rh
                                    last edited by

                                    @gwaitsi It hasn't moved since I wrote it. sysutils/pfSense-pkg-nut.

                                    1 Reply Last reply Reply Quote 1
                                    • X
                                      xavier1 @dennypage
                                      last edited by

                                      This solved my issue. Everything is working great. Thank you :)

                                      @dennypage said in NUT package:

                                      @lcbbcl I believe I have found what is causing the issue you are experiencing. To correct the issue will require an update to the pfSense nut package as well as updating the underlying FreeBSD nut package used by pfSense. It will take some time.

                                      In the interim, you can address the issue by adding the line "user=root" to "Additional configuration lines for ups.conf" under Advanced settings.

                                      1 Reply Last reply Reply Quote 1
                                      • dennypageD
                                        dennypage
                                        last edited by

                                        @lcbbcl, @xavier1 Would you do me a favor and post the result of

                                        usbconfig -v
                                        

                                        from your systems please? Thanks.

                                        L 1 Reply Last reply Reply Quote 1
                                        • L
                                          lcbbcl @dennypage
                                          last edited by

                                          @dennypage
                                          Here it is

                                          usbconfig -v
                                          ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                                          ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>
                                          
                                           bLength = 0x0012 
                                           bDescriptorType = 0x0001 
                                           bcdUSB = 0x0300 
                                           bDeviceClass = 0x0009  <HUB>
                                           bDeviceSubClass = 0x0000 
                                           bDeviceProtocol = 0x0003 
                                           bMaxPacketSize0 = 0x0009 
                                           idVendor = 0x0000 
                                           idProduct = 0x0000 
                                           bcdDevice = 0x0100 
                                           iManufacturer = 0x0001  <Intel>
                                           iProduct = 0x0002  <XHCI root HUB>
                                           iSerialNumber = 0x0000  <no string>
                                           bNumConfigurations = 0x0001 
                                          
                                          
                                          Configuration index 0
                                          
                                             bLength = 0x0009 
                                             bDescriptorType = 0x0002 
                                             wTotalLength = 0x001f 
                                             bNumInterfaces = 0x0001 
                                             bConfigurationValue = 0x0001 
                                             iConfiguration = 0x0000  <no string>
                                             bmAttributes = 0x0040 
                                             bMaxPower = 0x0000 
                                          
                                             Interface 0
                                               bLength = 0x0009 
                                               bDescriptorType = 0x0004 
                                               bInterfaceNumber = 0x0000 
                                               bAlternateSetting = 0x0000 
                                               bNumEndpoints = 0x0001 
                                               bInterfaceClass = 0x0009  <HUB>
                                               bInterfaceSubClass = 0x0000 
                                               bInterfaceProtocol = 0x0000 
                                               iInterface = 0x0000  <no string>
                                          
                                              Endpoint 0
                                                 bLength = 0x0007 
                                                 bDescriptorType = 0x0005 
                                                 bEndpointAddress = 0x0081  <IN>
                                                 bmAttributes = 0x0003  <INTERRUPT>
                                                 wMaxPacketSize = 0x0002 
                                                 bInterval = 0x00ff 
                                                 bRefresh = 0x0000 
                                                 bSynchAddress = 0x0000 
                                          
                                               Additional Descriptor
                                          
                                               bLength = 0x06
                                               bDescriptorType = 0x30
                                               bDescriptorSubType = 0x00
                                                RAW dump: 
                                                0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00
                                          
                                          
                                          
                                          
                                          ugen0.2: <American Power Conversion Smart-UPS C 1000 FW:UPS 12.0 / ID1005> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (2mA)
                                          
                                           bLength = 0x0012 
                                           bDescriptorType = 0x0001 
                                           bcdUSB = 0x0200 
                                           bDeviceClass = 0x0000  <Probed by interface class>
                                           bDeviceSubClass = 0x0000 
                                           bDeviceProtocol = 0x0000 
                                           bMaxPacketSize0 = 0x0040 
                                           idVendor = 0x051d 
                                           idProduct = 0x0003 
                                           bcdDevice = 0x0106 
                                           iManufacturer = 0x0001  <American Power Conversion >
                                           iProduct = 0x0002  <Smart-UPS C 1000 FW:UPS 12.0 / ID=1005>
                                           iSerialNumber = 0x0003  <AS1506222288  >
                                           bNumConfigurations = 0x0001 
                                          
                                          
                                          Configuration index 0
                                          
                                             bLength = 0x0009 
                                             bDescriptorType = 0x0002 
                                             wTotalLength = 0x0029 
                                             bNumInterfaces = 0x0001 
                                             bConfigurationValue = 0x0001 
                                             iConfiguration = 0x0000  <no string>
                                             bmAttributes = 0x00e0 
                                             bMaxPower = 0x0001 
                                          
                                             Interface 0
                                               bLength = 0x0009 
                                               bDescriptorType = 0x0004 
                                               bInterfaceNumber = 0x0000 
                                               bAlternateSetting = 0x0000 
                                               bNumEndpoints = 0x0002 
                                               bInterfaceClass = 0x0003  <HID device>
                                               bInterfaceSubClass = 0x0000 
                                               bInterfaceProtocol = 0x0000 
                                               iInterface = 0x0000  <no string>
                                          
                                               Additional Descriptor
                                          
                                               bLength = 0x09
                                               bDescriptorType = 0x21
                                               bDescriptorSubType = 0x00
                                                RAW dump: 
                                                0x00 | 0x09, 0x21, 0x00, 0x01, 0x21, 0x01, 0x22, 0x03, 
                                                0x08 | 0x02
                                          
                                              Endpoint 0
                                                 bLength = 0x0007 
                                                 bDescriptorType = 0x0005 
                                                 bEndpointAddress = 0x0081  <IN>
                                                 bmAttributes = 0x0003  <INTERRUPT>
                                                 wMaxPacketSize = 0x0040 
                                                 bInterval = 0x0014 
                                                 bRefresh = 0x0000 
                                                 bSynchAddress = 0x0000 
                                          
                                              Endpoint 1
                                                 bLength = 0x0007 
                                                 bDescriptorType = 0x0005 
                                                 bEndpointAddress = 0x0001  <OUT>
                                                 bmAttributes = 0x0003  <INTERRUPT>
                                                 wMaxPacketSize = 0x0040 
                                                 bInterval = 0x000a 
                                                 bRefresh = 0x0000 
                                                 bSynchAddress = 0x0000 
                                          
                                          1 Reply Last reply Reply Quote 2
                                          • dennypageD
                                            dennypage
                                            last edited by

                                            For those of you affected by the APC issue (and those that will be in the future):

                                            First, I believe that the issue only affects recent APC UPS designs. Those in the last couple of years or so. The core issue is that a new device identification number has been introduced by APC, which FreeBSD is not aware of. Since the kernel does not recognize the device as a UPS that should be ignored, the kernel is attaching an internal driver to it. The presence of this internal driver on the device precludes any non root user from attaching to the device.

                                            This cannot be reasonably fixed in the pfSense nut package or the underlying FreeBSD nut package. The permanent solution requires an adjustment to the usb quirk table in the kernel itself. A patch has been established for the kernel, but I don't know how long it will take to flow through.

                                            In the interim, there are two solutions available:

                                            The first solution, as noted previously, is to add the line

                                            user=root
                                            

                                            to the "Additional configuration lines for ups.conf" section under Advanced settings. This will cause the usbhid-ups command to be run as root. The disadvantage of this approach is that you are running the driver as root, which may be of concern to some.

                                            The alternative solution is to add the line

                                            hw.usb.quirk.0="0x051d 0x0003 0x0000 0xffff UQ_HID_IGNORE"
                                            

                                            to file "/boot/loader.conf.local". Note that you may have to create this file. The disadvantage of this approach is that you will have to reboot pfSense before it will work.
                                            If you previously implemented the user=root approach, you can remove the user=root line following the reboot.

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