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    pfSense 23.01 TAC Subscription expired

    Scheduled Pinned Locked Moved General pfSense Questions
    48 Posts 16 Posters 9.3k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Ah, OK. If it's just expired like that you should be able re-register it with a new key. What does the register page show?

      joker169J 1 Reply Last reply Reply Quote 0
      • joker169J
        joker169 @stephenw10
        last edited by

        @stephenw10

        Having the same issue:

        80bdfecb-ee00-43fe-a836-8daa5b1bcc78-image.png

        531b7710-3bef-4577-8934-a4468e154d54-image.png

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          That's a CE install that you upgraded?
          Is it unable to see packages?

          joker169J 1 Reply Last reply Reply Quote 0
          • joker169J
            joker169 @stephenw10
            last edited by

            @stephenw10

            I upgraded from CE to TAC before the 23.xx update, it did not show expired status before updating.

            It sees the packages:
            1bf72b9d-e005-4b19-b054-1482c0e1a5c6-image.png

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Does it show available packages though?

              joker169J 1 Reply Last reply Reply Quote 0
              • joker169J
                joker169 @stephenw10
                last edited by

                @stephenw10

                Yes
                f3c800a2-d58c-44d7-b1b3-f5a5debd2442-image.png

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  OK so you still have access to the pkg repos. You just want to be able to renew your subscription?

                  joker169J 1 Reply Last reply Reply Quote 0
                  • joker169J
                    joker169 @stephenw10
                    last edited by joker169

                    @stephenw10

                    Mainly just wanted to get rid of the expired status. But if it will be a pain to resolve, then I'll just leave it as is.

                    EDIT: I have a new activation key from 2-15-23 just no way to apply

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, that should have been fixed a while back...
                      Let me see...

                      H 1 Reply Last reply Reply Quote 0
                      • H
                        hispeed @stephenw10
                        last edited by

                        @stephenw10

                        I also see the packages and also the register page:

                        901584b4-84b0-4578-b594-5f6fafea26d8-image.png

                        c568535d-1b44-4d03-8e41-75254ff61099-image.png

                        bf94704e-07e9-4c6f-9b59-3b4ecd0ffdf2-image.png

                        Probably there is still a problem around deep in the code.

                        K 1 Reply Last reply Reply Quote 0
                        • K
                          KimbleWorshack @hispeed
                          last edited by

                          I am also experiencing the issue where my support license shows as expired, but the box to paste a new license key is grayed out and does not allow me to paste it.

                          Like some of the others, I am able to see a list of available packages to install.

                          9e4ad38c-d7c6-42ee-a4da-6ef54cc533dd-image.png

                          a99a8865-1b99-4cba-892c-5d14b79fa396-image.png

                          a06ae1fa-7022-4dc3-b34c-d1964e88c045-image.png

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Are you still seeing that?

                            Please send me your NDI in chat if so.

                            1 Reply Last reply Reply Quote 0
                            • NollipfSenseN
                              NollipfSense
                              last edited by

                              Had the same this morning...it's like it didn't recognized that it had been registered despite on Plus version. So, I re-registered and still had a hiccup, then upgrade failure, rebooted, tried again and all was good.

                              pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                              pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                              1 Reply Last reply Reply Quote 1
                              • C
                                cannyclever @stephenw10
                                last edited by

                                @stephenw10 I too am having the same issue, former CE install upgraded to 23.01... Can you assist?

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Send me your NDI in chat and I'll check it.

                                  1 Reply Last reply Reply Quote 0
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