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    pfSense 23.01 TAC Subscription expired

    Scheduled Pinned Locked Moved General pfSense Questions
    48 Posts 16 Posters 8.4k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      That's a CE install that you upgraded?
      Is it unable to see packages?

      joker169J 1 Reply Last reply Reply Quote 0
      • joker169J
        joker169 @stephenw10
        last edited by

        @stephenw10

        I upgraded from CE to TAC before the 23.xx update, it did not show expired status before updating.

        It sees the packages:
        1bf72b9d-e005-4b19-b054-1482c0e1a5c6-image.png

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Does it show available packages though?

          joker169J 1 Reply Last reply Reply Quote 0
          • joker169J
            joker169 @stephenw10
            last edited by

            @stephenw10

            Yes
            f3c800a2-d58c-44d7-b1b3-f5a5debd2442-image.png

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              OK so you still have access to the pkg repos. You just want to be able to renew your subscription?

              joker169J 1 Reply Last reply Reply Quote 0
              • joker169J
                joker169 @stephenw10
                last edited by joker169

                @stephenw10

                Mainly just wanted to get rid of the expired status. But if it will be a pain to resolve, then I'll just leave it as is.

                EDIT: I have a new activation key from 2-15-23 just no way to apply

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, that should have been fixed a while back...
                  Let me see...

                  H 1 Reply Last reply Reply Quote 0
                  • H
                    hispeed @stephenw10
                    last edited by

                    @stephenw10

                    I also see the packages and also the register page:

                    901584b4-84b0-4578-b594-5f6fafea26d8-image.png

                    c568535d-1b44-4d03-8e41-75254ff61099-image.png

                    bf94704e-07e9-4c6f-9b59-3b4ecd0ffdf2-image.png

                    Probably there is still a problem around deep in the code.

                    K 1 Reply Last reply Reply Quote 0
                    • K
                      KimbleWorshack @hispeed
                      last edited by

                      I am also experiencing the issue where my support license shows as expired, but the box to paste a new license key is grayed out and does not allow me to paste it.

                      Like some of the others, I am able to see a list of available packages to install.

                      9e4ad38c-d7c6-42ee-a4da-6ef54cc533dd-image.png

                      a99a8865-1b99-4cba-892c-5d14b79fa396-image.png

                      a06ae1fa-7022-4dc3-b34c-d1964e88c045-image.png

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Are you still seeing that?

                        Please send me your NDI in chat if so.

                        1 Reply Last reply Reply Quote 0
                        • NollipfSenseN
                          NollipfSense
                          last edited by

                          Had the same this morning...it's like it didn't recognized that it had been registered despite on Plus version. So, I re-registered and still had a hiccup, then upgrade failure, rebooted, tried again and all was good.

                          pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                          pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                          1 Reply Last reply Reply Quote 1
                          • C
                            cannyclever @stephenw10
                            last edited by

                            @stephenw10 I too am having the same issue, former CE install upgraded to 23.01... Can you assist?

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Send me your NDI in chat and I'll check it.

                              1 Reply Last reply Reply Quote 0
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