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    can't update pfsense or install packages

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    • L
      Leonardo 5 @stephenw10
      last edited by

      @stephenw10 traceroute -In pkg01-atx.netgate.com result:
      traceroute to pkg01-atx.netgate.com (208.123.73.209), 64 hops max, 48 byte packets
      1 179.16.0.1 0.402 ms 1.035 ms 0.310 ms
      2 X.X.X.254 1.407 ms 0.476 ms 0.777 ms
      3 Y.Y.Y.41 1.907 ms 0.760 ms 0.986 ms
      4 * * *
      5 * * *
      6 62.115.164.218 82.548 ms 81.724 ms 82.015 ms
      7 * * *
      8 * * *
      9 4.14.49.2 118.087 ms 117.059 ms 116.963 ms
      10 64.20.229.158 117.777 ms 117.279 ms 117.157 ms
      11 66.219.34.194 117.218 ms 117.743 ms 116.793 ms
      12 208.123.73.4 118.006 ms 117.298 ms 118.029 ms
      13 208.123.73.209 117.889 ms 117.300 ms 117.119 ms

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        But you're still seeing 'no route to host' in the output of: pkg-static -d update ?

        L 1 Reply Last reply Reply Quote 0
        • L
          Leonardo 5 @stephenw10
          last edited by

          @stephenw10 Yes. And I can not see/download packages.
          2f14c42b-9d5c-4474-8f8c-5482abb33bb4-image.png

          On running pkg-static -d update:
          DBG(1)[97999]> pkg initialized
          Updating pfSense-core repository catalogue...
          DBG(1)[97999]> PkgRepo: verifying update for pfSense-core
          DBG(1)[97999]> PkgRepo: need forced update of pfSense-core
          DBG(1)[97999]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
          DBG(1)[97999]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_0_amd64-core/meta.conf
          DBG(1)[97999]> opening libfetch fetcher
          DBG(1)[97999]> Fetch > libfetch: connecting
          DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.conf with opts "i"
          DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.conf with opts "i"
          DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.conf with opts "i"
          DBG(1)[97999]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_0_amd64-core/meta.txz
          DBG(1)[97999]> opening libfetch fetcher
          DBG(1)[97999]> Fetch > libfetch: connecting
          DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.txz with opts "i"
          DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.txz with opts "i"
          DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.txz with opts "i"
          pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.txz: No route to host
          repository pfSense-core has no meta file, using default settings
          ...
          DBG(1)[97999]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz
          DBG(1)[97999]> opening libfetch fetcher
          DBG(1)[97999]> Fetch > libfetch: connecting
          DBG(1)[97999]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i"
          DBG(1)[97999]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i"
          DBG(1)[97999]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i"
          pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz: No route to host
          Unable to update repository pfSense
          Error updating repositories!

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, try: pkg-static -d4 update

            L 1 Reply Last reply Reply Quote 0
            • L
              Leonardo 5
              last edited by

              When I changed DNS Resolution Behavior to "Use remote DNS Servers, ignore local DNS" I was able to see the packages and run "pkg-static -d update".
              I even tried to install the open vpn config export package, but I got an error asking to update pfsense.
              It was only normal for about 10 minutes, then when I tried to update pfSense it was back to the same problem as before, "no route to host".

              M 1 Reply Last reply Reply Quote 0
              • L
                Leonardo 5 @stephenw10
                last edited by

                @stephenw10 Running pkg-static -d4 update
                ...
                DBG(1)[10184]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz
                DBG(1)[10184]> opening libfetch fetcher
                DBG(1)[10184]> Fetch > libfetch: connecting
                DBG(1)[10184]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i4"
                DBG(1)[10184]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i4"
                DBG(1)[10184]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i4"
                pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz: Permission denied
                Unable to update repository pfSense
                Error updating repositories!

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Ok so it looks like it's trying to use v6 by default but there's no route. And something is blocking it when it tries to use v4.

                  Are you logged in as admin/root?

                  Do you have outbound block rules? pfBlocker? Snort?

                  L 1 Reply Last reply Reply Quote 0
                  • M
                    mrrobot @Leonardo 5
                    last edited by

                    @Leonardo-5 in which country you are using ur pfsense router ? i have the same issue as u & we suspect the isp is blocking the traffic !

                    L 1 Reply Last reply Reply Quote 0
                    • L
                      Leonardo 5 @mrrobot
                      last edited by Leonardo 5

                      @mrrobot Brazil. I'm starting to suspect that the ISP may be the cause of the problem indeed.

                      M 1 Reply Last reply Reply Quote 0
                      • L
                        Leonardo 5 @stephenw10
                        last edited by

                        @stephenw10 My ISP doesn't support ipv6. At networking config the parameter "Prefer IPv4 over IPv6" is checked. I am logged as admin when accessing from browser.
                        I am using PfSense on a virtual machine (I plan to buy a Netgate appliance when possible) and running the command as root gives me the same result.
                        Outbound NAT mode is automatic, I did not add any rule. I am using pfSense with default settings, then I am not using pfBlocker or Snort.
                        f354ea15-9aa0-49cd-a54e-955f2e2268fc-image.png

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Try running a packet capture on WAN when you are trying to check. Filter by our subnet 208.123.73.0/24.
                          Make sure you see traffic leavning for the pkg servers at 208.123.73.207 or .209.
                          If something upstream is blocking that you should see that in a reply since it shows 'permission denied'

                          1 Reply Last reply Reply Quote 0
                          • M
                            mrrobot @Leonardo 5
                            last edited by

                            @Leonardo-5 its gonna be complecated updating or installing packages in this case 😭

                            L 1 Reply Last reply Reply Quote 0
                            • L
                              Leonardo 5 @mrrobot
                              last edited by

                              @mrrobot If I find a solution, I will post here and tag you.
                              @stephenw10 . I will try. Thank you for helping.

                              M 1 Reply Last reply Reply Quote 0
                              • N
                                nimrod
                                last edited by

                                Try this.

                                Go to System / General Setup

                                Do not change anything and just click Save.

                                1 Reply Last reply Reply Quote 0
                                • M
                                  mrrobot @Leonardo 5
                                  last edited by

                                  @Leonardo-5 thank you mate, i was gonna try to connect the pfsense appliance as a client at a friend and try to update to see what happens (my friend has a different isp from mine), i ll keep u updated as well ;)

                                  1 Reply Last reply Reply Quote 1
                                  • N
                                    NETLOGIC
                                    last edited by NETLOGIC

                                    I am also seeing issues updating the Available Package lists for SG-6100 today.
                                    Was all working perfectly yesterday.

                                    Noticed that I could not check for Firmware also but that was resolved by toggle and save of previous stable release to current stable release.

                                    Now it appears that I cannot see available packages or install any packages.

                                    Here is a dump of command line to try

                                    Shell Output - pkg-static -d4 update

                                    DBG(1)[83227]> pkg initialized
                                    Updating pfSense-core repository catalogue...
                                    DBG(1)[83227]> PkgRepo: verifying update for pfSense-core
                                    DBG(1)[83227]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf
                                    DBG(1)[83227]> opening libfetch fetcher
                                    DBG(1)[83227]> Fetch > libfetch: connecting
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz
                                    DBG(1)[83227]> opening libfetch fetcher
                                    DBG(1)[83227]> Fetch > libfetch: connecting
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                                    pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz: Bad Request
                                    repository pfSense-core has no meta file, using default settings
                                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg
                                    DBG(1)[83227]> opening libfetch fetcher
                                    DBG(1)[83227]> Fetch > libfetch: connecting
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                                    pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg: Bad Request
                                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz
                                    DBG(1)[83227]> opening libfetch fetcher
                                    DBG(1)[83227]> Fetch > libfetch: connecting
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                                    pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz: Bad Request
                                    Unable to update repository pfSense-core
                                    Updating pfSense repository catalogue...
                                    DBG(1)[83227]> PkgRepo: verifying update for pfSense
                                    DBG(1)[83227]> PkgRepo: need forced update of pfSense
                                    DBG(1)[83227]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf
                                    DBG(1)[83227]> opening libfetch fetcher
                                    DBG(1)[83227]> Fetch > libfetch: connecting
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz
                                    DBG(1)[83227]> opening libfetch fetcher
                                    DBG(1)[83227]> Fetch > libfetch: connecting
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                                    pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz: Bad Request
                                    repository pfSense has no meta file, using default settings
                                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg
                                    DBG(1)[83227]> opening libfetch fetcher
                                    DBG(1)[83227]> Fetch > libfetch: connecting
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                                    pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg: Bad Request
                                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz
                                    DBG(1)[83227]> opening libfetch fetcher
                                    DBG(1)[83227]> Fetch > libfetch: connecting
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                                    pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz: Bad Request
                                    Unable to update repository pfSense
                                    Error updating repositories!

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      @NETLOGIC said in can't update pfsense or install packages:

                                      Bad Request

                                      That Bad Request error means that then client didn't send a currently valid certificate. So either it can't pull a new cert or simply hasn't tried.
                                      Try running pfSense-repoc first.

                                      N 1 Reply Last reply Reply Quote 0
                                      • N
                                        NETLOGIC @stephenw10
                                        last edited by

                                        @stephenw10 After issuing the following command at the command line:

                                        pfsense-repoc

                                        I saw this:

                                        pfSense-repoc: failed to fetch the repo data
                                        failed to read the repo data.

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Try: pfSense-upgrade -dc

                                          What errors are shown?

                                          N 1 Reply Last reply Reply Quote 0
                                          • N
                                            NETLOGIC @stephenw10
                                            last edited by NETLOGIC

                                            @stephenw10
                                            Command : /root: pfSense-upgrade -dc

                                            pfSense-repoc-static: failed to fetch the repo data
                                            failed to read the repo data.
                                            failed to update the repository settings!!!
                                            failed to update the repository settings!!!

                                            However when I go to the main status page it shows that it can see and check for current firmware.

                                            23.05.1-RELEASE (amd64)
                                            built on Wed Jun 28 03:57:27 UTC 2023
                                            FreeBSD 14.0-CURRENT

                                            The system is on the latest version.
                                            Version information updated at Wed Aug 9 12:25:29 MDT 2023

                                            1 Reply Last reply Reply Quote 0
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