Wan periodic reset causes system reboot.
-
It happened....i will try to upload everything
crash log was huge.
i took some photos but couldn't upload here because the size is big
https://drive.google.com/drive/folders/17wDoVLqgRgBkQdTGhOVvMfkekIQMCg2Q?usp=sharing -
Yes it's big! The interesting part is right at the beginning of the report. For example:
debug.kdb.panic:panic: kdb_sysctl_panic cpuid = 3 time = 1691688092 KDB: enter: panic [ thread pid 30195 tid 100206 ] Stopped at kdb_enter+0x32: movq $0,0x2342e13(%rip) db:0:kdb.enter.default> textdump set textdump set db:0:kdb.enter.default> capture on db:0:kdb.enter.default> run pfs db:1:pfs> bt Tracing pid 30195 tid 100206 td 0xfffffe00c73a4900 kdb_enter() at kdb_enter+0x32/frame 0xfffffe00c713baf0 vpanic() at vpanic+0x183/frame 0xfffffe00c713bb40 panic() at panic+0x43/frame 0xfffffe00c713bba0 kdb_sysctl_panic() at kdb_sysctl_panic+0x61/frame 0xfffffe00c713bbd0 sysctl_root_handler_locked() at sysctl_root_handler_locked+0x90/frame 0xfffffe00c713bc20 sysctl_root() at sysctl_root+0x216/frame 0xfffffe00c713bca0 userland_sysctl() at userland_sysctl+0x177/frame 0xfffffe00c713bd50 sys___sysctl() at sys___sysctl+0x5c/frame 0xfffffe00c713be00 amd64_syscall() at amd64_syscall+0x109/frame 0xfffffe00c713bf30 fast_syscall_common() at fast_syscall_common+0xf8/frame 0xfffffe00c713bf30 --- syscall (202, FreeBSD ELF64, __sysctl), rip = 0x3dada5b3892a, rsp = 0x3dada42e1158, rbp = 0x3dada42e1190 ---
That was a crash I triggered manually. Yours will probably be similar to that shown in the bug report linked above.
Unfortunately those pictures are all from after that part. -
@stephenw10
https://forums.freebsd.org/threads/tip-log-console-messages.10090/Tried to enable console logs with no result.
What i can do to help ? -
Are you not able to scroll back far enough to see the initial backtrace?
pfSense doesn't use the standard log conf file it uses: /var/etc/syslog.d/pfSense.conf
So you'd have to try that there instead. I have never tried that.Steve
-
@stephenw10 the first picture was the highest i could go....
So it is not possible.
I will try the log -
Hmm, still odd that it doesn't save the panic as a crash report by default. The only reasons that wouldn't happen I can think of are if there's no SWAP configured (there is) or if the drive is failing and it's inaccessible at that point.
-
reboots still happening.... any idea what to do - check?
-
Did you manage to log anything?
If you are hitting that IPv6 issue though you could test that by simply disabling IPv6. If it still reboots when PPPoE resets that you're not hitting that bug.
-
@stephenw10
No i couldn't log something.
I trying to enable console logs.
But it is not working
.
I will disable ipv6 and check again. -
Hi,
I faced a similar issue without understanding the root cause.
If i remember well, I disabled the gateway monitoring.
dpinger (Gateway Monitoring Daemon) was probably my problem but I don't know why.
Do you monitor your gateway ? If yes, you can try to disable it.
Regards.
Yann. -
Potentially that might avoid it if the only thing using IPv6 is the gateway monitoring at that time. it would be an interesting test.
-
@YannTKO i enabled again ipv6, disable monitor gateway of ipv6 and again reboot.. so dpinger is not the issue
-
@stephenw10 disabling ipv6 again reboot. i think it is something with periodic reset
-
Previously you say it was rebooting when you manually restarted the WAN. Is that still the case with IPv6 disabled?
-
@stephenw10 yes but i need to check again
-
I triggered it again with different procedure.
I simply disconnected wan interface with ipv6 enabled.... system reboots. -
@AlexanderK said in Wan periodic reset causes system reboot.:
I triggered it again with different procedure.
I simply disconnected wan interface with ipv6 enabled.... system reboots.Can you do each procedure with and without IPv6 as it is a bit scatter-gun at the moment?
It will help the diagnostics as there is potentially more than 1 issue at play.
️
-
@RobbieTT without ipv6 everything works perfect.
With ipv6 enabled i have the reboots -
@AlexanderK
Ok, sounds like one of the issues I have and it has been recognised by Netgate too, with an associated redmine entry.@stephenw10
Steve, another one for you I guess. The absence of suitable logs is a bit puzzling though. I'm not sure if you guys have made any progress resolving this IPv6 related event though?️
-
We think we know what might cause it but without being able to replicate it locally it's difficult to prove.
23.09 dev snapshots have been enabled for anyone able to test against that. It would be good to know if there uis any difference there.