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    NUT Package (2.8.1 and above)

    UPS Tools
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    • G
      ghound @dennypage
      last edited by

      @dennypage said in NUT Package (2.8.1 and above):

      Can you confirm that this behavior started following an upgrade of pfSense?

      Behavior has persisted through several updates. (In fact, UPS has never not had this issue from its first day out of the box.)

      dennypageD 1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage @ghound
        last edited by

        @ghound said in NUT Package (2.8.1 and above):

        Behavior has persisted through several updates. (In fact, UPS has never not had this issue from its first day out of the box.)

        Okay, I'm confused. Please detail what previous version/date that the problem did not occur, and what version/date began to occurr.

        G 1 Reply Last reply Reply Quote 0
        • G
          ghound @dennypage
          last edited by

          @dennypage said in NUT Package (2.8.1 and above):

          Okay, I'm confused. Please detail what previous version/date that the problem did not occur, and what version/date began to occurr.

          TrippLite UPS was purchased new in May '23 and connected to SG-1100 (23.05 / 2.8.0_2). You gave me a few tips to properly load usbhid-ups. Once usbhid-ups loaded correctly, after a few days, UPS lost connection (so the UPS has never operated without the lost connection problem every few days). At the time, I believed this was the "lost connection" problem mentioned in the thread. The problem has persisted from first connection to today. SG-1100 is currently 23.09.1 and Nut 2.8.2_1.

          dennypageD 1 Reply Last reply Reply Quote 0
          • dennypageD
            dennypage @ghound
            last edited by

            @ghound said in NUT Package (2.8.1 and above):

            TrippLite UPS was purchased new in May '23 and connected to SG-1100 (23.05 / 2.8.0_2). You gave me a few tips to properly load usbhid-ups. Once usbhid-ups loaded correctly, after a few days, UPS lost connection (so the UPS has never operated without the lost connection problem every few days). At the time, I believed this was the "lost connection" problem mentioned in the thread. The problem has persisted from first connection to today. SG-1100 is currently 23.09.1 and Nut 2.8.2_1.

            Ah, okay. It's never operated correctly. I had misunderstood that it was a regression.

            P 1 Reply Last reply Reply Quote 0
            • P
              pvk1 @dennypage
              last edited by

              @dennypage Sorry if this is the wrong place. I migrated the configuration to a Netgate 4200. I have NUT package 2.8.2_1. It had permission errors. After including user=root in the ups.conf section (as suggested by you in the previous track) it started working. It also worked on the previous system.
              Schermafbeelding 2024-03-30 091809.png

              dennypageD 2 Replies Last reply Reply Quote 0
              • dennypageD
                dennypage @pvk1
                last edited by

                @pvk1 Ownership of the /var/db/nut directory is incorrect. The following command will fix that:

                chown -R nut:nut /var/db/nut

                The errors for /usr/local/etc/nut are more of an issue. Those files should be accessed prior to switching to user "nut". What version of pfSense are you running? What does

                pkg info | grep nut

                report? Thx.

                P 1 Reply Last reply Reply Quote 0
                • P
                  pvk1 @dennypage
                  last edited by

                  @dennypage
                  I am running: 23.09.1-RELEASE (amd64)

                  pkg info:

                  nut-devel-2024.01.03 Network UPS Tools
                  pfSense-pkg-nut-2.8.2_1 Network UPS Tools

                  thx

                  dennypageD 1 Reply Last reply Reply Quote 0
                  • dennypageD
                    dennypage @pvk1
                    last edited by

                    @pvk1 Can you post the output of the the following commands please?

                    ls -l /var/db/nut
ls -l /usr/local/etc/nut

                    Thanks

                    P 1 Reply Last reply Reply Quote 0
                    • P
                      pvk1 @dennypage
                      last edited by

                      @dennypage Hi, thx

                      ls -l /var/db/nut
                      total 0
                      ls: /var/db/nut: Permission denied

                      ls -l /usr/local/etc/nut
                      total 143
                      -rw-r--r-- 1 root wheel 15136 Mar 4 22:00 cmdvartab
                      -rw-r--r-- 1 root wheel 98236 Mar 4 22:00 driver.list
                      -rw-r--r-- 1 root wheel 1071 Mar 4 22:00 hosts.conf
                      -rw-r--r-- 1 root wheel 1071 Mar 4 22:00 hosts.conf.sample
                      -rw-r--r-- 1 root wheel 4774 Mar 4 22:00 nut.conf
                      -rw-r--r-- 1 root wheel 4774 Mar 4 22:00 nut.conf.sample
                      -rw-r----- 1 root wheel 124 Apr 1 18:43 ups.conf
                      -rw-r--r-- 1 root wheel 9845 Mar 4 22:00 ups.conf.sample
                      -rw-r----- 1 root wheel 28 Apr 1 18:43 upsd.conf
                      -rw-r--r-- 1 root wheel 9199 Mar 4 22:00 upsd.conf.sample
                      -rw-r----- 1 root wheel 167 Apr 1 18:43 upsd.users
                      -rw-r--r-- 1 root wheel 2349 Mar 4 22:00 upsd.users.sample
                      -rw-r----- 1 root wheel 530 Apr 1 18:43 upsmon.conf
                      -rw-r--r-- 1 root wheel 24735 Mar 4 22:00 upsmon.conf.sample
                      -rw-r--r-- 1 root wheel 4217 Mar 4 22:00 upssched.conf
                      -rw-r--r-- 1 root wheel 4217 Mar 4 22:00 upssched.conf.sample
                      -rw-r--r-- 1 root wheel 1871 Mar 4 22:00 upsset.conf
                      -rw-r--r-- 1 root wheel 1871 Mar 4 22:00 upsset.conf.sample
                      -rw-r--r-- 1 root wheel 6861 Mar 4 22:00 upsstats-single.html
                      -rw-r--r-- 1 root wheel 6861 Mar 4 22:00 upsstats-single.html.sample
                      -rw-r--r-- 1 root wheel 4096 Mar 4 22:00 upsstats.html
                      -rw-r--r-- 1 root wheel 4096 Mar 4 22:00 upsstats.html.sample

                      GertjanG dennypageD 2 Replies Last reply Reply Quote 0
                      • GertjanG
                        Gertjan @pvk1
                        last edited by

                        @pvk1 said in NUT Package (2.8.1 and above):

                        ls: /var/db/nut: Permission denied

                        Strange.
                        You are root, right ?

                        [24.03-BETA][root@pfSense.bhf.tld]/root: whoami
root

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        1 Reply Last reply Reply Quote 1
                        • dennypageD
                          dennypage @pvk1
                          last edited by

                          @pvk1 said in NUT Package (2.8.1 and above):

                          ls -l /var/db/nut
                          total 0
                          ls: /var/db/nut: Permission denied

                          As @Gertjan noted, you need to run the commands as root.

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            pvk1 @dennypage
                            last edited by

                            @dennypage
                            Thx. I had disabled the admin user, so I could not login as root. The user that I login with is member of the system admins.

                            I now enabled admin again.
                            s: /var/db/nut:
                            -rw-r--r-- 1 root nut 6 Apr 2 13:19 upsd.pid
                            -rw-r--r-- 1 root nut 6 Apr 2 13:19 upsmon.pid
                            srw-rw---- 1 root nut 0 Apr 2 13:19 usbhid-ups-ups
                            -rw-r--r-- 1 root nut 6 Apr 2 13:19 usbhid-ups-ups.pid

                            dennypageD 1 Reply Last reply Reply Quote 0
                            • dennypageD
                              dennypage @pvk1
                              last edited by

                              @pvk1 Running as non-root will require that ownership of /var/db/nut, and all files therein, to be user "nut".

                              Note that all of the following needs to be done as root.

                              Suggested path:

                              • Remove user=root from the configuration. NB: If you have anything else in the Advanced section, please post that before continuing...
                              • Shut down the UPS service via command "/usr/local/etc/rc.d/nut.sh stop".
                              • Do "ps -axuw | grep ups" and see if any of the nut commands, such as upsmon, are still running. If they are you can stop them with "killall upsmon".
                              • Change ownership of /var/db/nut via command "chown -R nut /var/db/nut".

                              Following that, you should see permissions like so:

                              [23.09.1-RELEASE][root@fw]/root: ls -ld /var/db
drwxr-xr-x  22 root wheel 54 Apr  2 08:29 /var/db
[23.09.1-RELEASE][root@fw.cococafe.com]/root: ls -la /var/db/nut
total 10
drwxr-x---   2 nut  nut    3 Apr  2 10:17 .
drwxr-xr-x  22 root wheel 54 Apr  2 08:29 ..
-rw-r--r--   1 nut  uucp   6 Apr  1 14:40 upsmon.pid
[23.09.1-RELEASE][root@fw]/root:

                              You can also check permissions for /usr/local/etc/nut like so:

                              [23.09.1-RELEASE][root@fw]/root: ls -ld /usr/local/etc
drwxr-xr-x  35 root wheel 91 Apr  2 08:45 /usr/local/etc
[23.09.1-RELEASE][root@fw]/root: ls -ld /usr/local/etc/nut
drwxr-xr-x  2 root wheel 24 Feb 10 12:16 /usr/local/etc/nut
[23.09.1-RELEASE][root@fw]/root: ls -la /usr/local/etc/nut/*.conf
-rw-r--r--  1 root wheel 1071 Feb  7 11:02 /usr/local/etc/nut/hosts.conf
-rw-r--r--  1 root wheel 4774 Feb  7 11:02 /usr/local/etc/nut/nut.conf
-rw-r-----  1 root wheel   43 Apr  1 14:29 /usr/local/etc/nut/ups.conf
-rw-r-----  1 root wheel   28 Apr  1 14:29 /usr/local/etc/nut/upsd.conf
-rw-r-----  1 root wheel  530 Apr  1 14:29 /usr/local/etc/nut/upsmon.conf
-rw-r--r--  1 root wheel 4217 Feb  7 11:02 /usr/local/etc/nut/upssched.conf
-rw-r--r--  1 root wheel 1871 Feb  7 11:02 /usr/local/etc/nut/upsset.conf
[23.09.1-RELEASE][root@fw]/root:

                              Lastly, start the UPS service via command "/usr/local/etc/rc.d/nut.sh start".

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                              • dennypageD
                                dennypage @pvk1
                                last edited by

                                @pvk1 said in NUT Package (2.8.1 and above):

                                Schermafbeelding 2024-03-30 091809.png

                                It just occurred to me... was this attempt to start nut via /usr/local/etc/rc.d/nut.sh done as a non root user?

                                If so, the output makes perfect sense.

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                                • J
                                  jonlecroy
                                  last edited by

                                  @dennypage I just upgraded to pfsense 24.03 with nut 2.8.2_2. Does this have the fix for this issue, or should I reapply the private? Thanks!

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                                  • dennypageD
                                    dennypage @jonlecroy
                                    last edited by

                                    @jonlecroy said in NUT Package (2.8.1 and above):

                                    Does this have the fix for this issue, or should I reapply the private?

                                    What issue are you referring to?

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                                    • J
                                      jonlecroy @dennypage
                                      last edited by

                                      @dennypage Ah sorry, this is a general thread isn't it. The UPS regular maintenance sending an 'administrative off' which triggers a pfsense immediate halt when it shouldn't.

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                                      • dennypageD
                                        dennypage @jonlecroy
                                        last edited by

                                        @jonlecroy said in NUT Package (2.8.1 and above):

                                        The UPS regular maintenance sending an 'administrative off' which triggers a pfsense immediate halt when it shouldn't.

                                        I believe this is addressed, yes.

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                                        • I
                                          incith
                                          last edited by

                                          For what it's worth, I just did a pkg-static remove nut-devel and pfsense nut 2.8.2_1 blah blah. Cleaned it all out. Did a pkg-static update made sure repo is current. Installed the latest 2 packages from pfsense web gui, and tripplite USB is still broken.

                                          pkg install -f nut-devel-2023.10.07_1.pkg

                                          And it's fixed again.

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                                          • dennypageD
                                            dennypage @incith
                                            last edited by

                                            @incith The next release is expected switch over to the 2.8.2 production release of NUT.

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