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    Lightsquid show me "500 - Internal Server Error" in graphics tab

    Scheduled Pinned Locked Moved pfSense Packages
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    • S
      skear
      last edited by

      I seem to remember encountering this problem before and I think it may have had something to do with the order the packages were installed in.  I would try reinstalling lightsquid.  If that doesn't work try removing all of the packages and installing squid, then lightsquid and see if it works.  If it works proceed with squidgard.

      If I had a 1.2.3 box I would test this but I'm now running 2.0.  Good luck!

      Check out my pfSense guides

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      • C
        cajardim
        last edited by

        I try reinstall the package lightsquid, but the error persist :(

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        • S
          skear
          last edited by

          Have you tried clicking 'refresh full' ?  You might have to remove all of the packages and try only squid and lightsquid.

          Check out my pfSense guides

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          • N
            Nachtfalke
            last edited by

            If I remember right, it is a problem with the version of perl.
            Give it a try and search the forum. Not sure where to find it now and post you a link.

            1 Reply Last reply Reply Quote 0
            • S
              scooterdouglas
              last edited by

              Check the following directories for any perl symlinks:

              /usr/bin
                /usr/local/bin

              Delete any that you find, then:

              cd /usr/bin

              ln -s /usr/local/bin/perl /usr/bin/perl

              ls -ltr | grep -i perl

              lrwxr-xr-x  1 root  wheel      19 Sep 11 23:02 perl -> /usr/local/bin/perl

              That is how I solved the Error 500 message.

              ;)

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              • X
                xeneize
                last edited by

                Thank's for reply. I will try it.
                Thank's again.

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                • X
                  xeneize
                  last edited by

                  Can you explain these commands to better understand?

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                  • J
                    jikjik101
                    last edited by

                    @scooterdouglas:

                    Check the following directories for any perl symlinks:

                    /usr/bin
                      /usr/local/bin

                    Delete any that you find, then:

                    cd /usr/bin

                    ln -s /usr/local/bin/perl /usr/bin/perl

                    ls -ltr | grep -i perl

                    lrwxr-xr-x  1 root  wheel       19 Sep 11 23:02 perl -> /usr/local/bin/perl

                    That is how I solved the Error 500 message.

                    ;)

                    Questions:
                    1. is perl symlink a file?
                    2. Are these codes needed to be copied verbatim in Diagnostics>Command Prompt>Execute shell command?

                    cd /usr/bin

                    ln -s /usr/local/bin/perl /usr/bin/perl

                    ls -ltr | grep -i perl

                    lrwxr-xr-x  1 root  wheel      19 Sep 11 23:02 perl -> /usr/local/bin/perl

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                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      The graphics tab not working may be something else entirely. The perl-related 500 error made it not work at all.

                      There is probably some graphing library that tab tries to use that isn't being pulled in.

                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                      Need help fast? Netgate Global Support!

                      Do not Chat/PM for help!

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                      • J
                        johnnybe
                        last edited by

                        I have the same "500 - Internal Server Error" when I try to see Lightsquid Report.
                        2.0-RC2 (i386) built on Tue Jun 14 11:14:26 EDT 2011
                        It was working before updating to the version above.
                        Remove package, reinstalled and the error persist.

                        you would not believe the view up here

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                        • jimpJ
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          you could try to force it a bit:

                          uninstall lightsquid, squidguard, and squid

                          Then go to Diagnostics > Command or the shell, and type:

                          pkg_delete -f \*squid\* perl\*
                          

                          And then reinstall squid, squidguard, and lightsquid.

                          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                          Need help fast? Netgate Global Support!

                          Do not Chat/PM for help!

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                          • E
                            ethermcman
                            last edited by

                            The symlink trick and the reinstall trick didn't work either…
                            I'm really surprised that the Team did not fix this!
                            We are many people using pfsense in this configuration : squid > squidguard > lightsquid
                            This problem remains since the 1.2.3.
                            Any xml fix could be considered?

                            Thanks for all your hard work making us love pfSense.

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                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              If you reinstall the lightsquid package now, does it behave any differently?

                              I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

                              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

                              1 Reply Last reply Reply Quote 0
                              • P
                                Pistolero
                                last edited by

                                @jimp:

                                If you reinstall the lightsquid package now, does it behave any differently?

                                I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

                                I am having the very same issue, where the whole report page has been replaced by a "500 - Internal Server Error" in 2.0 RC1 version from yesterday. reinstalling makes no difference, sadly.

                                Is there a way we could fix this?

                                Thanks!

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                                • jimpJ
                                  jimp Rebel Alliance Developer Netgate
                                  last edited by

                                  I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

                                  @jimp:

                                  uninstall lightsquid, squidguard, and squid

                                  Then go to Diagnostics > Command or the shell, and type:

                                  pkg_delete -f \*squid\* perl\*
                                  

                                  And then reinstall squid, squidguard, and lightsquid.

                                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                  Need help fast? Netgate Global Support!

                                  Do not Chat/PM for help!

                                  1 Reply Last reply Reply Quote 0
                                  • H
                                    Hugovsky
                                    last edited by

                                    2.0-RC3 (amd64)
                                    built on Fri Jun 24 09:54:09 EDT 2011

                                    squid + Lightquid + squidguard it's working perfectly. No special install order.

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                                    • J
                                      jikjik101
                                      last edited by

                                      I still have this 500 ERROR.

                                      Already tried:
                                      @jimp:

                                      I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

                                      @jimp:

                                      uninstall lightsquid, squidguard, and squid

                                      Then go to Diagnostics > Command or the shell, and type:

                                      pkg_delete -f \*squid\* perl\*
                                      

                                      And then reinstall squid, squidguard, and lightsquid.

                                      Also tried install order but to no avail.

                                      1 Reply Last reply Reply Quote 0
                                      • V
                                        vladick0732
                                        last edited by

                                        In the directory "/usr/bin" file appeared "perl  0 B 1970.01.01 03:00:00 (0) ? –- --- ---",
                                        selected on the picture and you can not delete it, because it says that the file is not correct. What can I do?

                                        perl321.jpg
                                        perl321.jpg_thumb

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                                        • V
                                          vladick0732
                                          last edited by

                                          Hi all!

                                          After several re-installation of packages Squid and Lighsquid, it worked.
                                          File has the normal value. What's the problem I still do not understand.

                                          perl234.jpg
                                          perl234.jpg_thumb

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                                          • cyber7C
                                            cyber7
                                            last edited by

                                            What I did to get this working was:
                                            ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
                                            (after deleting the link: /usr/bin/perl)

                                            Kind regards
                                            Aubrey Kloppers
                                            Cape Town

                                            When you pause to think, do you start again?

                                            2.2.4-RELEASE (amd64)
                                            built on Sat Jul 25 19:57:37 CDT 2015
                                            FreeBSD 10.1-RELEASE-p15
                                            and
                                            pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

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