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Lightsquid show me "500 - Internal Server Error" in graphics tab

Scheduled Pinned Locked Moved pfSense Packages
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  • S
    scooterdouglas
    last edited by Apr 25, 2011, 12:12 PM

    Check the following directories for any perl symlinks:

    /usr/bin
      /usr/local/bin

    Delete any that you find, then:

    cd /usr/bin

    ln -s /usr/local/bin/perl /usr/bin/perl

    ls -ltr | grep -i perl

    lrwxr-xr-x  1 root  wheel      19 Sep 11 23:02 perl -> /usr/local/bin/perl

    That is how I solved the Error 500 message.

    ;)

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    • X
      xeneize
      last edited by Apr 26, 2011, 1:21 PM

      Thank's for reply. I will try it.
      Thank's again.

      1 Reply Last reply Reply Quote 0
      • X
        xeneize
        last edited by Apr 26, 2011, 1:29 PM

        Can you explain these commands to better understand?

        1 Reply Last reply Reply Quote 0
        • J
          jikjik101
          last edited by Jun 12, 2011, 5:24 AM

          @scooterdouglas:

          Check the following directories for any perl symlinks:

          /usr/bin
            /usr/local/bin

          Delete any that you find, then:

          cd /usr/bin

          ln -s /usr/local/bin/perl /usr/bin/perl

          ls -ltr | grep -i perl

          lrwxr-xr-x  1 root  wheel       19 Sep 11 23:02 perl -> /usr/local/bin/perl

          That is how I solved the Error 500 message.

          ;)

          Questions:
          1. is perl symlink a file?
          2. Are these codes needed to be copied verbatim in Diagnostics>Command Prompt>Execute shell command?

          cd /usr/bin

          ln -s /usr/local/bin/perl /usr/bin/perl

          ls -ltr | grep -i perl

          lrwxr-xr-x  1 root  wheel      19 Sep 11 23:02 perl -> /usr/local/bin/perl

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          • J
            jimp Rebel Alliance Developer Netgate
            last edited by Jun 15, 2011, 8:17 PM

            The graphics tab not working may be something else entirely. The perl-related 500 error made it not work at all.

            There is probably some graphing library that tab tries to use that isn't being pulled in.

            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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            Do not Chat/PM for help!

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            • J
              johnnybe
              last edited by Jun 15, 2011, 10:46 PM

              I have the same "500 - Internal Server Error" when I try to see Lightsquid Report.
              2.0-RC2 (i386) built on Tue Jun 14 11:14:26 EDT 2011
              It was working before updating to the version above.
              Remove package, reinstalled and the error persist.

              you would not believe the view up here

              1 Reply Last reply Reply Quote 0
              • J
                jimp Rebel Alliance Developer Netgate
                last edited by Jun 15, 2011, 10:48 PM

                you could try to force it a bit:

                uninstall lightsquid, squidguard, and squid

                Then go to Diagnostics > Command or the shell, and type:

                pkg_delete -f \*squid\* perl\*
                

                And then reinstall squid, squidguard, and lightsquid.

                Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                • E
                  ethermcman
                  last edited by Jun 20, 2011, 9:50 AM

                  The symlink trick and the reinstall trick didn't work eitherโ€ฆ
                  I'm really surprised that the Team did not fix this!
                  We are many people using pfsense in this configuration : squid > squidguard > lightsquid
                  This problem remains since the 1.2.3.
                  Any xml fix could be considered?

                  Thanks for all your hard work making us love pfSense.

                  1 Reply Last reply Reply Quote 0
                  • J
                    jimp Rebel Alliance Developer Netgate
                    last edited by Jun 23, 2011, 1:04 PM

                    If you reinstall the lightsquid package now, does it behave any differently?

                    I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                    Do not Chat/PM for help!

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                    • P
                      Pistolero
                      last edited by Jun 24, 2011, 5:37 AM

                      @jimp:

                      If you reinstall the lightsquid package now, does it behave any differently?

                      I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

                      I am having the very same issue, where the whole report page has been replaced by a "500 - Internal Server Error" in 2.0 RC1 version from yesterday. reinstalling makes no difference, sadly.

                      Is there a way we could fix this?

                      Thanks!

                      1 Reply Last reply Reply Quote 0
                      • J
                        jimp Rebel Alliance Developer Netgate
                        last edited by Jun 24, 2011, 11:47 AM

                        I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

                        @jimp:

                        uninstall lightsquid, squidguard, and squid

                        Then go to Diagnostics > Command or the shell, and type:

                        pkg_delete -f \*squid\* perl\*
                        

                        And then reinstall squid, squidguard, and lightsquid.

                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                        Need help fast? Netgate Global Support!

                        Do not Chat/PM for help!

                        1 Reply Last reply Reply Quote 0
                        • H
                          Hugovsky
                          last edited by Jun 24, 2011, 11:04 PM

                          2.0-RC3 (amd64)
                          built on Fri Jun 24 09:54:09 EDT 2011

                          squid + Lightquid + squidguard it's working perfectly. No special install order.

                          1 Reply Last reply Reply Quote 0
                          • J
                            jikjik101
                            last edited by Sep 16, 2011, 9:00 AM

                            I still have this 500 ERROR.

                            Already tried:
                            @jimp:

                            I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

                            @jimp:

                            uninstall lightsquid, squidguard, and squid

                            Then go to Diagnostics > Command or the shell, and type:

                            pkg_delete -f \*squid\* perl\*
                            

                            And then reinstall squid, squidguard, and lightsquid.

                            Also tried install order but to no avail.

                            1 Reply Last reply Reply Quote 0
                            • V
                              vladick0732
                              last edited by Sep 17, 2011, 8:09 AM

                              In the directory "/usr/bin" file appeared "perl  0 B 1970.01.01 03:00:00 (0) ? โ€“- --- ---",
                              selected on the picture and you can not delete it, because it says that the file is not correct. What can I do?

                              perl321.jpg
                              perl321.jpg_thumb

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                              • V
                                vladick0732
                                last edited by Sep 17, 2011, 6:21 PM

                                Hi all!

                                After several re-installation of packages Squid and Lighsquid, it worked.
                                File has the normal value. What's the problem I still do not understand.

                                perl234.jpg
                                perl234.jpg_thumb

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                                • cyber7C
                                  cyber7
                                  last edited by Nov 14, 2011, 8:30 AM

                                  What I did to get this working was:
                                  ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
                                  (after deleting the link: /usr/bin/perl)

                                  Kind regards
                                  Aubrey Kloppers
                                  Cape Town

                                  When you pause to think, do you start again?

                                  2.2.4-RELEASE (amd64)
                                  built on Sat Jul 25 19:57:37 CDT 2015
                                  FreeBSD 10.1-RELEASE-p15
                                  and
                                  pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                                  1 Reply Last reply Reply Quote 0
                                  • P
                                    pdamianov
                                    last edited by Feb 28, 2012, 8:44 AM

                                    @cyber7:

                                    What I did to get this working was:
                                    ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
                                    (after deleting the link: /usr/bin/perl)

                                    Kind regards
                                    Aubrey Kloppers
                                    Cape Town

                                    You are grate man. This solve my problem.

                                    1 Reply Last reply Reply Quote 0
                                    • D
                                      dmenezes
                                      last edited by Apr 2, 2012, 11:23 AM Apr 2, 2012, 11:16 AM

                                      the problem is about the perl version or symlink to the perl subversion if u have more the one version installed on your system.
                                      something like that

                                      [2.0.1-RELEASE][root@pfsense.backbone]/usr/bin(41): pkg_info |grep perl
                                      p5-GD-2.46          A perl5 interface to Gd Graphics Library version2
                                      perl-5.10.1_3      Practical Extraction and Report Language
                                      perl-5.12.3        Practical Extraction and Report Language
                                      perl-5.12.4_3      Practical Extraction and Report Language

                                      [2.0.1-RELEASE][root@pfsense.backbone]/usr/bin(17): ls -al /usr/local/bin/perl5*
                                      lrwxr-xr-x  1 root  wheel    25 Feb  1 15:47 /usr/local/bin/perl5 -> /usr/local/bin/perl5.12.3
                                      -rwxr-xr-x  1 root  wheel  7248 Feb 11  2011 /usr/local/bin/perl5.10.1
                                      -rwxr-xr-x  2 root  wheel  7304 Jun 29  2011 /usr/local/bin/perl5.12.3
                                      -rwxr-xr-x  1 root  wheel  7304 Jan 27 09:19 /usr/local/bin/perl5.12.4

                                      change it:
                                      from /usr/local/bin/perl5.12.3
                                      to /usr/local/bin/perl5.12.4

                                      [2.0.1-RELEASE][root@pfsense.backbone]/usr/bin(40): ls -al /usr/bin/perl*
                                      lrwxr-xr-x  1 root  wheel  25 Apr  2 13:10 /usr/bin/perl -> /usr/local/bin/perl5.12.4
                                      lrwxr-xr-x  1 root  wheel  25 Apr  2 13:23 /usr/bin/perl5 -> /usr/local/bin/perl5.12.4

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                                      • A
                                        arenasa
                                        last edited by Sep 14, 2012, 8:46 PM

                                        @cyber7:

                                        What I did to get this working was:
                                        ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
                                        (after deleting the link: /usr/bin/perl)

                                        Kind regards
                                        Aubrey Kloppers
                                        Cape Town

                                        This works on 2.1 also.  Shouldn't this placed as a bug somewhere so they fixed on the package?.

                                        Regards,

                                        Andrรฉs.

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          jimp Rebel Alliance Developer Netgate
                                          last edited by Sep 14, 2012, 8:51 PM

                                          It works fine on 2.1, at least it did every time I tested it. It also works fine for most people on 2.0.x. This isn't a general issue with the lightsquid package, so there isn't really anything to "fix". It's some odd combination of installed packages/files and ordering and who knows what, but most people have no problems with it.

                                          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                          Need help fast? Netgate Global Support!

                                          Do not Chat/PM for help!

                                          1 Reply Last reply Reply Quote 0
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