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    Lightsquid show me "500 - Internal Server Error" in graphics tab

    Scheduled Pinned Locked Moved pfSense Packages
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    • C
      cajardim
      last edited by

      I try reinstall the package lightsquid, but the error persist :(

      1 Reply Last reply Reply Quote 0
      • S
        skear
        last edited by

        Have you tried clicking 'refresh full' ?  You might have to remove all of the packages and try only squid and lightsquid.

        Check out my pfSense guides

        1 Reply Last reply Reply Quote 0
        • N
          Nachtfalke
          last edited by

          If I remember right, it is a problem with the version of perl.
          Give it a try and search the forum. Not sure where to find it now and post you a link.

          1 Reply Last reply Reply Quote 0
          • S
            scooterdouglas
            last edited by

            Check the following directories for any perl symlinks:

            /usr/bin
              /usr/local/bin

            Delete any that you find, then:

            cd /usr/bin

            ln -s /usr/local/bin/perl /usr/bin/perl

            ls -ltr | grep -i perl

            lrwxr-xr-x  1 root  wheel      19 Sep 11 23:02 perl -> /usr/local/bin/perl

            That is how I solved the Error 500 message.

            ;)

            1 Reply Last reply Reply Quote 0
            • X
              xeneize
              last edited by

              Thank's for reply. I will try it.
              Thank's again.

              1 Reply Last reply Reply Quote 0
              • X
                xeneize
                last edited by

                Can you explain these commands to better understand?

                1 Reply Last reply Reply Quote 0
                • J
                  jikjik101
                  last edited by

                  @scooterdouglas:

                  Check the following directories for any perl symlinks:

                  /usr/bin
                    /usr/local/bin

                  Delete any that you find, then:

                  cd /usr/bin

                  ln -s /usr/local/bin/perl /usr/bin/perl

                  ls -ltr | grep -i perl

                  lrwxr-xr-x  1 root  wheel       19 Sep 11 23:02 perl -> /usr/local/bin/perl

                  That is how I solved the Error 500 message.

                  ;)

                  Questions:
                  1. is perl symlink a file?
                  2. Are these codes needed to be copied verbatim in Diagnostics>Command Prompt>Execute shell command?

                  cd /usr/bin

                  ln -s /usr/local/bin/perl /usr/bin/perl

                  ls -ltr | grep -i perl

                  lrwxr-xr-x  1 root  wheel      19 Sep 11 23:02 perl -> /usr/local/bin/perl

                  1 Reply Last reply Reply Quote 0
                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    The graphics tab not working may be something else entirely. The perl-related 500 error made it not work at all.

                    There is probably some graphing library that tab tries to use that isn't being pulled in.

                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

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                    • J
                      johnnybe
                      last edited by

                      I have the same "500 - Internal Server Error" when I try to see Lightsquid Report.
                      2.0-RC2 (i386) built on Tue Jun 14 11:14:26 EDT 2011
                      It was working before updating to the version above.
                      Remove package, reinstalled and the error persist.

                      you would not believe the view up here

                      1 Reply Last reply Reply Quote 0
                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        you could try to force it a bit:

                        uninstall lightsquid, squidguard, and squid

                        Then go to Diagnostics > Command or the shell, and type:

                        pkg_delete -f \*squid\* perl\*
                        

                        And then reinstall squid, squidguard, and lightsquid.

                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                        Need help fast? Netgate Global Support!

                        Do not Chat/PM for help!

                        1 Reply Last reply Reply Quote 0
                        • E
                          ethermcman
                          last edited by

                          The symlink trick and the reinstall trick didn't work either…
                          I'm really surprised that the Team did not fix this!
                          We are many people using pfsense in this configuration : squid > squidguard > lightsquid
                          This problem remains since the 1.2.3.
                          Any xml fix could be considered?

                          Thanks for all your hard work making us love pfSense.

                          1 Reply Last reply Reply Quote 0
                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            If you reinstall the lightsquid package now, does it behave any differently?

                            I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

                            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                            Need help fast? Netgate Global Support!

                            Do not Chat/PM for help!

                            1 Reply Last reply Reply Quote 0
                            • P
                              Pistolero
                              last edited by

                              @jimp:

                              If you reinstall the lightsquid package now, does it behave any differently?

                              I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

                              I am having the very same issue, where the whole report page has been replaced by a "500 - Internal Server Error" in 2.0 RC1 version from yesterday. reinstalling makes no difference, sadly.

                              Is there a way we could fix this?

                              Thanks!

                              1 Reply Last reply Reply Quote 0
                              • jimpJ
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

                                @jimp:

                                uninstall lightsquid, squidguard, and squid

                                Then go to Diagnostics > Command or the shell, and type:

                                pkg_delete -f \*squid\* perl\*
                                

                                And then reinstall squid, squidguard, and lightsquid.

                                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                Need help fast? Netgate Global Support!

                                Do not Chat/PM for help!

                                1 Reply Last reply Reply Quote 0
                                • H
                                  Hugovsky
                                  last edited by

                                  2.0-RC3 (amd64)
                                  built on Fri Jun 24 09:54:09 EDT 2011

                                  squid + Lightquid + squidguard it's working perfectly. No special install order.

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    jikjik101
                                    last edited by

                                    I still have this 500 ERROR.

                                    Already tried:
                                    @jimp:

                                    I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

                                    @jimp:

                                    uninstall lightsquid, squidguard, and squid

                                    Then go to Diagnostics > Command or the shell, and type:

                                    pkg_delete -f \*squid\* perl\*
                                    

                                    And then reinstall squid, squidguard, and lightsquid.

                                    Also tried install order but to no avail.

                                    1 Reply Last reply Reply Quote 0
                                    • V
                                      vladick0732
                                      last edited by

                                      In the directory "/usr/bin" file appeared "perl  0 B 1970.01.01 03:00:00 (0) ? –- --- ---",
                                      selected on the picture and you can not delete it, because it says that the file is not correct. What can I do?

                                      perl321.jpg
                                      perl321.jpg_thumb

                                      1 Reply Last reply Reply Quote 0
                                      • V
                                        vladick0732
                                        last edited by

                                        Hi all!

                                        After several re-installation of packages Squid and Lighsquid, it worked.
                                        File has the normal value. What's the problem I still do not understand.

                                        perl234.jpg
                                        perl234.jpg_thumb

                                        1 Reply Last reply Reply Quote 0
                                        • cyber7C
                                          cyber7
                                          last edited by

                                          What I did to get this working was:
                                          ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
                                          (after deleting the link: /usr/bin/perl)

                                          Kind regards
                                          Aubrey Kloppers
                                          Cape Town

                                          When you pause to think, do you start again?

                                          2.2.4-RELEASE (amd64)
                                          built on Sat Jul 25 19:57:37 CDT 2015
                                          FreeBSD 10.1-RELEASE-p15
                                          and
                                          pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                                          1 Reply Last reply Reply Quote 0
                                          • P
                                            pdamianov
                                            last edited by

                                            @cyber7:

                                            What I did to get this working was:
                                            ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
                                            (after deleting the link: /usr/bin/perl)

                                            Kind regards
                                            Aubrey Kloppers
                                            Cape Town

                                            You are grate man. This solve my problem.

                                            1 Reply Last reply Reply Quote 0
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