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    Lightsquid show me "500 - Internal Server Error" in graphics tab

    Scheduled Pinned Locked Moved pfSense Packages
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    • J
      jikjik101
      last edited by

      @scooterdouglas:

      Check the following directories for any perl symlinks:

      /usr/bin
        /usr/local/bin

      Delete any that you find, then:

      cd /usr/bin

      ln -s /usr/local/bin/perl /usr/bin/perl

      ls -ltr | grep -i perl

      lrwxr-xr-x  1 root  wheel       19 Sep 11 23:02 perl -> /usr/local/bin/perl

      That is how I solved the Error 500 message.

      ;)

      Questions:
      1. is perl symlink a file?
      2. Are these codes needed to be copied verbatim in Diagnostics>Command Prompt>Execute shell command?

      cd /usr/bin

      ln -s /usr/local/bin/perl /usr/bin/perl

      ls -ltr | grep -i perl

      lrwxr-xr-x  1 root  wheel      19 Sep 11 23:02 perl -> /usr/local/bin/perl

      1 Reply Last reply Reply Quote 0
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        The graphics tab not working may be something else entirely. The perl-related 500 error made it not work at all.

        There is probably some graphing library that tab tries to use that isn't being pulled in.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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        • J
          johnnybe
          last edited by

          I have the same "500 - Internal Server Error" when I try to see Lightsquid Report.
          2.0-RC2 (i386) built on Tue Jun 14 11:14:26 EDT 2011
          It was working before updating to the version above.
          Remove package, reinstalled and the error persist.

          you would not believe the view up here

          1 Reply Last reply Reply Quote 0
          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            you could try to force it a bit:

            uninstall lightsquid, squidguard, and squid

            Then go to Diagnostics > Command or the shell, and type:

            pkg_delete -f \*squid\* perl\*
            

            And then reinstall squid, squidguard, and lightsquid.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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            Do not Chat/PM for help!

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            • E
              ethermcman
              last edited by

              The symlink trick and the reinstall trick didn't work either…
              I'm really surprised that the Team did not fix this!
              We are many people using pfsense in this configuration : squid > squidguard > lightsquid
              This problem remains since the 1.2.3.
              Any xml fix could be considered?

              Thanks for all your hard work making us love pfSense.

              1 Reply Last reply Reply Quote 0
              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                If you reinstall the lightsquid package now, does it behave any differently?

                I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                • P
                  Pistolero
                  last edited by

                  @jimp:

                  If you reinstall the lightsquid package now, does it behave any differently?

                  I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

                  I am having the very same issue, where the whole report page has been replaced by a "500 - Internal Server Error" in 2.0 RC1 version from yesterday. reinstalling makes no difference, sadly.

                  Is there a way we could fix this?

                  Thanks!

                  1 Reply Last reply Reply Quote 0
                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

                    @jimp:

                    uninstall lightsquid, squidguard, and squid

                    Then go to Diagnostics > Command or the shell, and type:

                    pkg_delete -f \*squid\* perl\*
                    

                    And then reinstall squid, squidguard, and lightsquid.

                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

                    1 Reply Last reply Reply Quote 0
                    • H
                      Hugovsky
                      last edited by

                      2.0-RC3 (amd64)
                      built on Fri Jun 24 09:54:09 EDT 2011

                      squid + Lightquid + squidguard it's working perfectly. No special install order.

                      1 Reply Last reply Reply Quote 0
                      • J
                        jikjik101
                        last edited by

                        I still have this 500 ERROR.

                        Already tried:
                        @jimp:

                        I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

                        @jimp:

                        uninstall lightsquid, squidguard, and squid

                        Then go to Diagnostics > Command or the shell, and type:

                        pkg_delete -f \*squid\* perl\*
                        

                        And then reinstall squid, squidguard, and lightsquid.

                        Also tried install order but to no avail.

                        1 Reply Last reply Reply Quote 0
                        • V
                          vladick0732
                          last edited by

                          In the directory "/usr/bin" file appeared "perl  0 B 1970.01.01 03:00:00 (0) ? –- --- ---",
                          selected on the picture and you can not delete it, because it says that the file is not correct. What can I do?

                          perl321.jpg
                          perl321.jpg_thumb

                          1 Reply Last reply Reply Quote 0
                          • V
                            vladick0732
                            last edited by

                            Hi all!

                            After several re-installation of packages Squid and Lighsquid, it worked.
                            File has the normal value. What's the problem I still do not understand.

                            perl234.jpg
                            perl234.jpg_thumb

                            1 Reply Last reply Reply Quote 0
                            • cyber7C
                              cyber7
                              last edited by

                              What I did to get this working was:
                              ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
                              (after deleting the link: /usr/bin/perl)

                              Kind regards
                              Aubrey Kloppers
                              Cape Town

                              When you pause to think, do you start again?

                              2.2.4-RELEASE (amd64)
                              built on Sat Jul 25 19:57:37 CDT 2015
                              FreeBSD 10.1-RELEASE-p15
                              and
                              pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                              1 Reply Last reply Reply Quote 0
                              • P
                                pdamianov
                                last edited by

                                @cyber7:

                                What I did to get this working was:
                                ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
                                (after deleting the link: /usr/bin/perl)

                                Kind regards
                                Aubrey Kloppers
                                Cape Town

                                You are grate man. This solve my problem.

                                1 Reply Last reply Reply Quote 0
                                • D
                                  dmenezes
                                  last edited by

                                  the problem is about the perl version or symlink to the perl subversion if u have more the one version installed on your system.
                                  something like that

                                  [2.0.1-RELEASE][root@pfsense.backbone]/usr/bin(41): pkg_info |grep perl
                                  p5-GD-2.46          A perl5 interface to Gd Graphics Library version2
                                  perl-5.10.1_3      Practical Extraction and Report Language
                                  perl-5.12.3        Practical Extraction and Report Language
                                  perl-5.12.4_3      Practical Extraction and Report Language

                                  [2.0.1-RELEASE][root@pfsense.backbone]/usr/bin(17): ls -al /usr/local/bin/perl5*
                                  lrwxr-xr-x  1 root  wheel    25 Feb  1 15:47 /usr/local/bin/perl5 -> /usr/local/bin/perl5.12.3
                                  -rwxr-xr-x  1 root  wheel  7248 Feb 11  2011 /usr/local/bin/perl5.10.1
                                  -rwxr-xr-x  2 root  wheel  7304 Jun 29  2011 /usr/local/bin/perl5.12.3
                                  -rwxr-xr-x  1 root  wheel  7304 Jan 27 09:19 /usr/local/bin/perl5.12.4

                                  change it:
                                  from /usr/local/bin/perl5.12.3
                                  to /usr/local/bin/perl5.12.4

                                  [2.0.1-RELEASE][root@pfsense.backbone]/usr/bin(40): ls -al /usr/bin/perl*
                                  lrwxr-xr-x  1 root  wheel  25 Apr  2 13:10 /usr/bin/perl -> /usr/local/bin/perl5.12.4
                                  lrwxr-xr-x  1 root  wheel  25 Apr  2 13:23 /usr/bin/perl5 -> /usr/local/bin/perl5.12.4

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                                  • A
                                    arenasa
                                    last edited by

                                    @cyber7:

                                    What I did to get this working was:
                                    ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
                                    (after deleting the link: /usr/bin/perl)

                                    Kind regards
                                    Aubrey Kloppers
                                    Cape Town

                                    This works on 2.1 also.  Shouldn't this placed as a bug somewhere so they fixed on the package?.

                                    Regards,

                                    Andrés.

                                    1 Reply Last reply Reply Quote 0
                                    • jimpJ
                                      jimp Rebel Alliance Developer Netgate
                                      last edited by

                                      It works fine on 2.1, at least it did every time I tested it. It also works fine for most people on 2.0.x. This isn't a general issue with the lightsquid package, so there isn't really anything to "fix". It's some odd combination of installed packages/files and ordering and who knows what, but most people have no problems with it.

                                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                      Need help fast? Netgate Global Support!

                                      Do not Chat/PM for help!

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        mrmaveric
                                        last edited by

                                        I fixed it by uninstalling all packages that require pearl (the last one you uninstall will also uninstall pearl), then when I reinstalled squid and lightsquid which reinstalled pearl. All the cache and logs created by squid were still there, no data loss.

                                        1 Reply Last reply Reply Quote 0
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