Lightsquid show me "500 - Internal Server Error" in graphics tab

xeneize · Apr 21, 2011, 2:20 PM

Hello, i'm from Argentina, and my english is poor so sorry. I have installed pfsense 1.2.3, with squid + squidguard + lightsquid and it work fine, but when i push to view the graphics show me "500 - Internal Server Error". Can anyone help me? Gratefull for you attention.

cajardim · Apr 24, 2011, 1:39 PM

I'm having the same problem, could someone help?

skear · Apr 24, 2011, 11:20 PM

I seem to remember encountering this problem before and I think it may have had something to do with the order the packages were installed in. I would try reinstalling lightsquid. If that doesn't work try removing all of the packages and installing squid, then lightsquid and see if it works. If it works proceed with squidgard.

If I had a 1.2.3 box I would test this but I'm now running 2.0. Good luck!

cajardim · Apr 25, 2011, 2:23 AM

I try reinstall the package lightsquid, but the error persist :(

skear · Apr 25, 2011, 3:36 AM

Have you tried clicking 'refresh full' ? You might have to remove all of the packages and try only squid and lightsquid.

Nachtfalke · Apr 25, 2011, 9:56 AM

If I remember right, it is a problem with the version of perl.
Give it a try and search the forum. Not sure where to find it now and post you a link.

scooterdouglas · Apr 25, 2011, 12:12 PM

Check the following directories for any perl symlinks:

/usr/bin
/usr/local/bin

Delete any that you find, then:

cd /usr/bin

ln -s /usr/local/bin/perl /usr/bin/perl

ls -ltr | grep -i perl

lrwxr-xr-x 1 root wheel 19 Sep 11 23:02 perl -> /usr/local/bin/perl

That is how I solved the Error 500 message.

;)

xeneize · Apr 26, 2011, 1:21 PM

Thank's for reply. I will try it.
Thank's again.

xeneize · Apr 26, 2011, 1:29 PM

Can you explain these commands to better understand?

jikjik101 · Jun 12, 2011, 5:24 AM

@scooterdouglas:

Check the following directories for any perl symlinks:

/usr/bin
/usr/local/bin

Delete any that you find, then:

cd /usr/bin

ln -s /usr/local/bin/perl /usr/bin/perl

ls -ltr | grep -i perl

lrwxr-xr-x 1 root wheel 19 Sep 11 23:02 perl -> /usr/local/bin/perl

That is how I solved the Error 500 message.

;)

Questions:
1. is perl symlink a file?
2. Are these codes needed to be copied verbatim in Diagnostics>Command Prompt>Execute shell command?

cd /usr/bin

ln -s /usr/local/bin/perl /usr/bin/perl

ls -ltr | grep -i perl

lrwxr-xr-x 1 root wheel 19 Sep 11 23:02 perl -> /usr/local/bin/perl

jimp · Jun 15, 2011, 8:17 PM

The graphics tab not working may be something else entirely. The perl-related 500 error made it not work at all.

There is probably some graphing library that tab tries to use that isn't being pulled in.

johnnybe · Jun 15, 2011, 10:46 PM

I have the same "500 - Internal Server Error" when I try to see Lightsquid Report.
2.0-RC2 (i386) built on Tue Jun 14 11:14:26 EDT 2011
It was working before updating to the version above.
Remove package, reinstalled and the error persist.

jimp · Jun 15, 2011, 10:48 PM

you could try to force it a bit:

uninstall lightsquid, squidguard, and squid

Then go to Diagnostics > Command or the shell, and type:

pkg_delete -f \*squid\* perl\*

And then reinstall squid, squidguard, and lightsquid.

ethermcman · Jun 20, 2011, 9:50 AM

The symlink trick and the reinstall trick didn't work either…
I'm really surprised that the Team did not fix this!
We are many people using pfsense in this configuration : squid > squidguard > lightsquid
This problem remains since the 1.2.3.
Any xml fix could be considered?

Thanks for all your hard work making us love pfSense.

jimp · Jun 23, 2011, 1:04 PM

If you reinstall the lightsquid package now, does it behave any differently?

I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

Pistolero · Jun 24, 2011, 5:37 AM

@jimp:

If you reinstall the lightsquid package now, does it behave any differently?

I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

I am having the very same issue, where the whole report page has been replaced by a "500 - Internal Server Error" in 2.0 RC1 version from yesterday. reinstalling makes no difference, sadly.

Is there a way we could fix this?

Thanks!

jimp · Jun 24, 2011, 11:47 AM

I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

@jimp:

uninstall lightsquid, squidguard, and squid

Then go to Diagnostics > Command or the shell, and type:
pkg_delete -f \*squid\* perl\*
And then reinstall squid, squidguard, and lightsquid.

Hugovsky · Jun 24, 2011, 11:04 PM

2.0-RC3 (amd64)
built on Fri Jun 24 09:54:09 EDT 2011

squid + Lightquid + squidguard it's working perfectly. No special install order.

jikjik101 · Sep 16, 2011, 9:00 AM

I still have this 500 ERROR.

Already tried:
@jimp:

I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

@jimp:
uninstall lightsquid, squidguard, and squid

Then go to Diagnostics > Command or the shell, and type:
pkg_delete -f \*squid\* perl\*
And then reinstall squid, squidguard, and lightsquid.

Also tried install order but to no avail.

vladick0732 · Sep 17, 2011, 8:09 AM

In the directory "/usr/bin" file appeared "perl 0 B 1970.01.01 03:00:00 (0) ? –- --- ---",
selected on the picture and you can not delete it, because it says that the file is not correct. What can I do?