network dropping, Could this be an ISP issue?
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@edwardnizz said in network dropping, Could this be an ISP issue?:
Gateway alarm: WAN_DHCP (Addr:67.87.218.1 Alarm:
Raffi is on the good way, these are the first steps....
@Raffi_ "If it is a cable modem or something like that,"
This is very likely from this: 67.87.218.1
perform such a test on a trusted client:
https://emcosoftware.com/ping-monitorset the target to your ISP router IP and GW and say a DNS root server (f.e.: 192.5.5.241) and listen...
(Up to 5 target, the software - is free)
let's see, these connections fall together with WAN -
@Raffi_ I change the cable. still got the same issue happening.
The cable modem is from optimum. There is no way I can access it.
I did not disable the gateway monitoring yet. Should I check both boxes?
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@DaddyGo ok this is what I got within a few minutes(if i did it right):
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@edwardnizz said in network dropping, Could this be an ISP issue?:
if i did it right
You did well...
Please include the IP of the ISP modem / router in the test + ISP GW 67.87.218.1
let's see what falls down
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@DaddyGo how do I do that?
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ok I just added it:
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please take such a test:
https://www.dslreports.com/speedtest+++edit:
I hope you don't connect to pfSense on Wifi?....!!!!
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LOL!! No I have a router as an access point. Heres the screenshot:
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@DaddyGo I was gonna reset my ap(netgear router) and connect that directly to the modem and see what happens? What do you think?
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@edwardnizz said in network dropping, Could this be an ISP issue?:
and connect that directly to the modem
That would have been my next request
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that will take a little bit as I have to reset to take the router out of AP mode.
I will get back when its done.
BTW I really appreciate you walking me through this. Hopefully I get this sorted as I'm working from home and Its hard to work with this cutting out every so often. -
@edwardnizz said in network dropping, Could this be an ISP issue?:
that will take a little bit as I have to reset
Please
, we are here to helpso no problem, I have a task too we are celebrating my son's 18th birthday, I'm waiting for you tomorrow...
+++edit:
if it is urgent, I recommend @Raffi, because he a very well trained gentleman
, so feel free to contact he for help...the basic principles... have already been laid down
yes in this unfortunate pandemic situation, everyone is at home .... - I hope so
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@edwardnizz said in network dropping, Could this be an ISP issue?:
@Raffi_ I change the cable. still got the same issue happening.
The cable modem is from optimum. There is no way I can access it.
I did not disable the gateway monitoring yet. Should I check both boxes?
Only check the second box, not the first one from my image.
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@DaddyGo Sounds good I just connected and its losing connection like before. So PFsense is out of the equation. and the issue was from the wan side of PFsense. So If I'm a gambling man, I'd say its the modem or a line issue.
Enjoy your sons birthday!! I'll check in Tomorrow.
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ok, I connected a Cable directly from the ground lug Coaxial connector from the cable company directly to my modem. BINGO!
Turns out it was a bad splitter in the crawlspace. I dont think I would have found this without it costing a service call without your guys help.
Very grateful!
