Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    network dropping, Could this be an ISP issue?

    Scheduled Pinned Locked Moved General pfSense Questions
    19 Posts 3 Posters 1.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • E
      edwardnizz @DaddyGo
      last edited by

      @DaddyGo how do I do that?

      DaddyGoD 1 Reply Last reply Reply Quote 0
      • E
        edwardnizz
        last edited by

        ok I just added it:
        test 2.PNG

        DaddyGoD 1 Reply Last reply Reply Quote 0
        • DaddyGoD
          DaddyGo @edwardnizz
          last edited by DaddyGo

          @edwardnizz

          just add more IPs to the test + with "NEW"

          otherwise it sucks result ...

          00aedb23-3a80-4fcf-959a-ed6f2966ec16-image.png

          Cats bury it so they can't see it!
          (You know what I mean if you have a cat)

          1 Reply Last reply Reply Quote 1
          • DaddyGoD
            DaddyGo @edwardnizz
            last edited by DaddyGo

            @edwardnizz

            please take such a test:
            https://www.dslreports.com/speedtest

            +++edit:

            I hope you don't connect to pfSense on Wifi?....!!!!

            Cats bury it so they can't see it!
            (You know what I mean if you have a cat)

            E 1 Reply Last reply Reply Quote 1
            • E
              edwardnizz
              last edited by

              LOL!! No I have a router as an access point. Heres the screenshot:
              test 3.PNG

              1 Reply Last reply Reply Quote 0
              • E
                edwardnizz @DaddyGo
                last edited by

                @DaddyGo I was gonna reset my ap(netgear router) and connect that directly to the modem and see what happens? What do you think?

                DaddyGoD 1 Reply Last reply Reply Quote 0
                • DaddyGoD
                  DaddyGo @edwardnizz
                  last edited by

                  @edwardnizz said in network dropping, Could this be an ISP issue?:

                  and connect that directly to the modem

                  That would have been my next request ๐Ÿ˜‰

                  Cats bury it so they can't see it!
                  (You know what I mean if you have a cat)

                  1 Reply Last reply Reply Quote 1
                  • E
                    edwardnizz
                    last edited by

                    that will take a little bit as I have to reset to take the router out of AP mode.
                    I will get back when its done.
                    BTW I really appreciate you walking me through this. Hopefully I get this sorted as I'm working from home and Its hard to work with this cutting out every so often.

                    DaddyGoD 1 Reply Last reply Reply Quote 0
                    • DaddyGoD
                      DaddyGo @edwardnizz
                      last edited by DaddyGo

                      @edwardnizz said in network dropping, Could this be an ISP issue?:

                      that will take a little bit as I have to reset

                      Please ๐Ÿ˜‰ , we are here to help

                      so no problem, I have a task too we are celebrating my son's 18th birthday, I'm waiting for you tomorrow...

                      +++edit:

                      if it is urgent, I recommend @Raffi, because he a very well trained gentleman ๐Ÿ˜‰ , so feel free to contact he for help...

                      the basic principles... have already been laid down

                      yes in this unfortunate pandemic situation, everyone is at home .... - I hope so ๐Ÿคž

                      Cats bury it so they can't see it!
                      (You know what I mean if you have a cat)

                      E 1 Reply Last reply Reply Quote 2
                      • Raffi_R
                        Raffi_ @edwardnizz
                        last edited by

                        @edwardnizz said in network dropping, Could this be an ISP issue?:

                        @Raffi_ I change the cable. still got the same issue happening.

                        The cable modem is from optimum. There is no way I can access it.

                        I did not disable the gateway monitoring yet. Should I check both boxes?

                        Only check the second box, not the first one from my image.

                        1 Reply Last reply Reply Quote 0
                        • E
                          edwardnizz @DaddyGo
                          last edited by

                          @DaddyGo Sounds good I just connected and its losing connection like before. So PFsense is out of the equation. and the issue was from the wan side of PFsense. So If I'm a gambling man, I'd say its the modem or a line issue.

                          Enjoy your sons birthday!! I'll check in Tomorrow.

                          1 Reply Last reply Reply Quote 0
                          • E
                            edwardnizz
                            last edited by

                            ok, I connected a Cable directly from the ground lug Coaxial connector from the cable company directly to my modem. BINGO!
                            Turns out it was a bad splitter in the crawlspace. I dont think I would have found this without it costing a service call without your guys help.
                            Very grateful!

                            1 Reply Last reply Reply Quote 1
                            • First post
                              Last post
                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.