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network dropping, Could this be an ISP issue?

Scheduled Pinned Locked Moved General pfSense Questions
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  • E
    edwardnizz @DaddyGo
    last edited by Oct 23, 2020, 3:18 PM

    @DaddyGo ok this is what I got within a few minutes(if i did it right):
    test 1.PNG

    D 1 Reply Last reply Oct 23, 2020, 3:36 PM Reply Quote 0
    • D
      DaddyGo @edwardnizz
      last edited by Oct 23, 2020, 3:36 PM

      @edwardnizz said in network dropping, Could this be an ISP issue?:

      if i did it right

      You did well...

      Please include the IP of the ISP modem / router in the test + ISP GW 67.87.218.1

      let's see what falls down

      Cats bury it so they can't see it!
      (You know what I mean if you have a cat)

      E 1 Reply Last reply Oct 23, 2020, 3:37 PM Reply Quote 1
      • E
        edwardnizz @DaddyGo
        last edited by Oct 23, 2020, 3:37 PM

        @DaddyGo how do I do that?

        D 1 Reply Last reply Oct 23, 2020, 3:41 PM Reply Quote 0
        • E
          edwardnizz
          last edited by Oct 23, 2020, 3:40 PM

          ok I just added it:
          test 2.PNG

          D 1 Reply Last reply Oct 23, 2020, 3:44 PM Reply Quote 0
          • D
            DaddyGo @edwardnizz
            last edited by DaddyGo Oct 23, 2020, 3:41 PM Oct 23, 2020, 3:41 PM

            @edwardnizz

            just add more IPs to the test + with "NEW"

            otherwise it sucks result ...

            00aedb23-3a80-4fcf-959a-ed6f2966ec16-image.png

            Cats bury it so they can't see it!
            (You know what I mean if you have a cat)

            1 Reply Last reply Reply Quote 1
            • D
              DaddyGo @edwardnizz
              last edited by DaddyGo Oct 23, 2020, 3:46 PM Oct 23, 2020, 3:44 PM

              @edwardnizz

              please take such a test:
              https://www.dslreports.com/speedtest

              +++edit:

              I hope you don't connect to pfSense on Wifi?....!!!!

              Cats bury it so they can't see it!
              (You know what I mean if you have a cat)

              E 1 Reply Last reply Oct 23, 2020, 3:51 PM Reply Quote 1
              • E
                edwardnizz
                last edited by Oct 23, 2020, 3:49 PM

                LOL!! No I have a router as an access point. Heres the screenshot:
                test 3.PNG

                1 Reply Last reply Reply Quote 0
                • E
                  edwardnizz @DaddyGo
                  last edited by Oct 23, 2020, 3:51 PM

                  @DaddyGo I was gonna reset my ap(netgear router) and connect that directly to the modem and see what happens? What do you think?

                  D 1 Reply Last reply Oct 23, 2020, 3:54 PM Reply Quote 0
                  • D
                    DaddyGo @edwardnizz
                    last edited by Oct 23, 2020, 3:54 PM

                    @edwardnizz said in network dropping, Could this be an ISP issue?:

                    and connect that directly to the modem

                    That would have been my next request 😉

                    Cats bury it so they can't see it!
                    (You know what I mean if you have a cat)

                    1 Reply Last reply Reply Quote 1
                    • E
                      edwardnizz
                      last edited by Oct 23, 2020, 3:59 PM

                      that will take a little bit as I have to reset to take the router out of AP mode.
                      I will get back when its done.
                      BTW I really appreciate you walking me through this. Hopefully I get this sorted as I'm working from home and Its hard to work with this cutting out every so often.

                      D 1 Reply Last reply Oct 23, 2020, 4:06 PM Reply Quote 0
                      • D
                        DaddyGo @edwardnizz
                        last edited by DaddyGo Oct 23, 2020, 4:12 PM Oct 23, 2020, 4:06 PM

                        @edwardnizz said in network dropping, Could this be an ISP issue?:

                        that will take a little bit as I have to reset

                        Please 😉 , we are here to help

                        so no problem, I have a task too we are celebrating my son's 18th birthday, I'm waiting for you tomorrow...

                        +++edit:

                        if it is urgent, I recommend @Raffi, because he a very well trained gentleman 😉 , so feel free to contact he for help...

                        the basic principles... have already been laid down

                        yes in this unfortunate pandemic situation, everyone is at home .... - I hope so 🤞

                        Cats bury it so they can't see it!
                        (You know what I mean if you have a cat)

                        E 1 Reply Last reply Oct 23, 2020, 4:31 PM Reply Quote 2
                        • R
                          Raffi_ @edwardnizz
                          last edited by Oct 23, 2020, 4:21 PM

                          @edwardnizz said in network dropping, Could this be an ISP issue?:

                          @Raffi_ I change the cable. still got the same issue happening.

                          The cable modem is from optimum. There is no way I can access it.

                          I did not disable the gateway monitoring yet. Should I check both boxes?

                          Only check the second box, not the first one from my image.

                          1 Reply Last reply Reply Quote 0
                          • E
                            edwardnizz @DaddyGo
                            last edited by Oct 23, 2020, 4:31 PM

                            @DaddyGo Sounds good I just connected and its losing connection like before. So PFsense is out of the equation. and the issue was from the wan side of PFsense. So If I'm a gambling man, I'd say its the modem or a line issue.

                            Enjoy your sons birthday!! I'll check in Tomorrow.

                            1 Reply Last reply Reply Quote 0
                            • E
                              edwardnizz
                              last edited by Oct 24, 2020, 4:35 PM

                              ok, I connected a Cable directly from the ground lug Coaxial connector from the cable company directly to my modem. BINGO!
                              Turns out it was a bad splitter in the crawlspace. I dont think I would have found this without it costing a service call without your guys help.
                              Very grateful!

                              1 Reply Last reply Reply Quote 1
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