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    network dropping, Could this be an ISP issue?

    Scheduled Pinned Locked Moved General pfSense Questions
    19 Posts 3 Posters 1.3k Views
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    • E
      edwardnizz @DaddyGo
      last edited by

      @DaddyGo ok this is what I got within a few minutes(if i did it right):
      test 1.PNG

      DaddyGoD 1 Reply Last reply Reply Quote 0
      • DaddyGoD
        DaddyGo @edwardnizz
        last edited by

        @edwardnizz said in network dropping, Could this be an ISP issue?:

        if i did it right

        You did well...

        Please include the IP of the ISP modem / router in the test + ISP GW 67.87.218.1

        let's see what falls down

        Cats bury it so they can't see it!
        (You know what I mean if you have a cat)

        E 1 Reply Last reply Reply Quote 1
        • E
          edwardnizz @DaddyGo
          last edited by

          @DaddyGo how do I do that?

          DaddyGoD 1 Reply Last reply Reply Quote 0
          • E
            edwardnizz
            last edited by

            ok I just added it:
            test 2.PNG

            DaddyGoD 1 Reply Last reply Reply Quote 0
            • DaddyGoD
              DaddyGo @edwardnizz
              last edited by DaddyGo

              @edwardnizz

              just add more IPs to the test + with "NEW"

              otherwise it sucks result ...

              00aedb23-3a80-4fcf-959a-ed6f2966ec16-image.png

              Cats bury it so they can't see it!
              (You know what I mean if you have a cat)

              1 Reply Last reply Reply Quote 1
              • DaddyGoD
                DaddyGo @edwardnizz
                last edited by DaddyGo

                @edwardnizz

                please take such a test:
                https://www.dslreports.com/speedtest

                +++edit:

                I hope you don't connect to pfSense on Wifi?....!!!!

                Cats bury it so they can't see it!
                (You know what I mean if you have a cat)

                E 1 Reply Last reply Reply Quote 1
                • E
                  edwardnizz
                  last edited by

                  LOL!! No I have a router as an access point. Heres the screenshot:
                  test 3.PNG

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                  • E
                    edwardnizz @DaddyGo
                    last edited by

                    @DaddyGo I was gonna reset my ap(netgear router) and connect that directly to the modem and see what happens? What do you think?

                    DaddyGoD 1 Reply Last reply Reply Quote 0
                    • DaddyGoD
                      DaddyGo @edwardnizz
                      last edited by

                      @edwardnizz said in network dropping, Could this be an ISP issue?:

                      and connect that directly to the modem

                      That would have been my next request ๐Ÿ˜‰

                      Cats bury it so they can't see it!
                      (You know what I mean if you have a cat)

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                      • E
                        edwardnizz
                        last edited by

                        that will take a little bit as I have to reset to take the router out of AP mode.
                        I will get back when its done.
                        BTW I really appreciate you walking me through this. Hopefully I get this sorted as I'm working from home and Its hard to work with this cutting out every so often.

                        DaddyGoD 1 Reply Last reply Reply Quote 0
                        • DaddyGoD
                          DaddyGo @edwardnizz
                          last edited by DaddyGo

                          @edwardnizz said in network dropping, Could this be an ISP issue?:

                          that will take a little bit as I have to reset

                          Please ๐Ÿ˜‰ , we are here to help

                          so no problem, I have a task too we are celebrating my son's 18th birthday, I'm waiting for you tomorrow...

                          +++edit:

                          if it is urgent, I recommend @Raffi, because he a very well trained gentleman ๐Ÿ˜‰ , so feel free to contact he for help...

                          the basic principles... have already been laid down

                          yes in this unfortunate pandemic situation, everyone is at home .... - I hope so ๐Ÿคž

                          Cats bury it so they can't see it!
                          (You know what I mean if you have a cat)

                          E 1 Reply Last reply Reply Quote 2
                          • Raffi_R
                            Raffi_ @edwardnizz
                            last edited by

                            @edwardnizz said in network dropping, Could this be an ISP issue?:

                            @Raffi_ I change the cable. still got the same issue happening.

                            The cable modem is from optimum. There is no way I can access it.

                            I did not disable the gateway monitoring yet. Should I check both boxes?

                            Only check the second box, not the first one from my image.

                            1 Reply Last reply Reply Quote 0
                            • E
                              edwardnizz @DaddyGo
                              last edited by

                              @DaddyGo Sounds good I just connected and its losing connection like before. So PFsense is out of the equation. and the issue was from the wan side of PFsense. So If I'm a gambling man, I'd say its the modem or a line issue.

                              Enjoy your sons birthday!! I'll check in Tomorrow.

                              1 Reply Last reply Reply Quote 0
                              • E
                                edwardnizz
                                last edited by

                                ok, I connected a Cable directly from the ground lug Coaxial connector from the cable company directly to my modem. BINGO!
                                Turns out it was a bad splitter in the crawlspace. I dont think I would have found this without it costing a service call without your guys help.
                                Very grateful!

                                1 Reply Last reply Reply Quote 1
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