Here's some snips that might help:

Interface setup
0_1535825194214_guest.PNG
0_1535825254928_LAN.PNG

DHCP
0_1535825404886_DHCP.PNG

DNS
0_1535825472979_DNS.PNG

At first his ISP thought he was going over his rated speed, but we traffic shaped and determined that was not the problem. His ISP now thinks it is the PPPoE Keep Alives not being recieved thus terminating his line. How would he got about mitigating this on the SG-1000?

Here is what the ISP said,
alt text