Here's some snips that might help: Interface setup [image: 1535825169862-guest-resized.png] [image: 1535825230513-lan-resized.png] DHCP [image: 1535825380502-dhcp-resized.png] DNS [image: 1535825448790-dns-resized.png]

At first his ISP thought he was going over his rated speed, but we traffic shaped and determined that was not the problem. His ISP now thinks it is the PPPoE Keep Alives not being recieved thus terminating his line. How would he got about mitigating this on the SG-1000? Here is what the ISP said, [image: 194610190618.png]