Pfsense directly connected to fiber dsl (No modem)



  • I assume it requires additional setting like VLAN to get connect to the internet.

    tl;dr contact your ISP, they know better how to solve this than us except without pfsense since you cant even make the thing work even with his own ISP issued router.



  • Are backups done automatically?

    @heper:

    Restore a config from before you deleted the wan configuration… That's why they are there



  • @samyboyz:

    Are backups done automatically?

    @heper:

    Restore a config from before you deleted the wan configuration… That's why they are there

    Check them out : Login to console access and use option 15.

    But normally, an ancient law applies : when applying major changes to a system, current settings are recorded first (by the operator)


  • Rebel Alliance

    @samyboyz:

    Finally got that working and hit the GUI, at this point i must have deleted the setup for WAN as i can no longer get the internet to work :(

    @samyboyz:

    Are backups done automatically?

    https://doc.pfsense.org/index.php/Configuration_Backup_and_Restore

    https://doc.pfsense.org/index.php/Configuration_History



  • I second what remlei said and check to see if a VLAN tag is required.

    Example, in UK we have to use VLAN 101 for Fibre Broadband when configuring PPPoE connections.



  • The automatic backups are too recent thus i can rule out the possibility of restoring the setup.

    Yes a VLAN was setup, but since i'm new to pfsense i cannot figure out what i'm missing in order to bypass the modem just like the previous tech :(

    I've attached a picture for reference




  • I'm so sorry for being persistent, just have not been able to find any documentation on this and need to finish setup by Saturday, if anyone would have input i'd be truly grateful :)



  • Start detailing a max about your ISP and equipment, only then some one who reads your question could recognize the situation and answer.
    Of course, your ISP has all the answers (not about pfSense, but they know what network settings they use) ….



  • They're with Bell in Canada, the VLAN is setup right with 35, it was working with that setting, just don't know if i need to assign the VLAN to wan Interface? And setup PPOE?



  • Any suggestions? :(


  • LAYER 8 Netgate

    If you need WAN tagged on VLAN 35 then, yes, you need to go to Interfaces > (assign) and change WAN from em0 to VLAN 35 on em0



  • I did that, then in PPPoe i setup the dsl credentials but would not work..

    @Derelict:

    If you need WAN tagged on VLAN 35 then, yes, you need to go to Interfaces > (assign) and change WAN from em0 to VLAN 35 on em0


  • LAYER 8 Netgate

    Then you need to do what your ISP requires. Have you asked them? What did they say?



  • This customer was connected directly via a network card Bell's fiber box without a DSL modem thus am not sure if i use PPPoe with customer's DSL credentials

    That depends on what type of service they have.  I have seen customers that use a "modem" connected to the fibre terminal.  That modem is the same as used over ADSL, but connects via WAN port, instead of phone line.  The config info is in the modem, as with any ADSL customer.  I have also worked with customers that have their own IP addresses and they simply get an Ethernet connection over the fibre.  There may also be VLANs or MPLS involved.  Your best bet is to call Bell and find out what you're supposed to provide.



  • Called Bell, they said they never heard of bypassing the modem…whereas that was the setup when i got there.. pfsense was connected through NIC / RJ45 to Cell Fibe Service..

    There is a VLAN set to 35 , not sure if i still have to setup PPPoe? Bell is of no help :(



  • Called Bell, they said they never heard of bypassing the modem…

    ????

    Who at Bell were you talking to?  Does your customer have a contact rep who knows what they have?

    As I have said, I have worked with both types of connection.  In the ones without a modem, the fibre is connected to a device called a "media converter", which can provide various functions and is in turn connected to a router.  I have worked mostly with a Ciena model, similar to this one. http://www.ciena.com/products/3916/

    I have also worked with Nokia fibre terminals, which connect to the "modem" via Ethernet cable.  These modems can also be connected to a phone line for ADSL service.  In either configuration, they'd have the user PPPoE config.
    https://business.bell.ca/support/small-business/internet/modems/hub-1000


  • LAYER 8 Netgate

    If it was me I would put a managed switch between a router that works and the ISP, capture it, see what it's doing, then make pfSense do that.

    If that was outside my capabilities I would probably have to hire someone to come out and do it for me if the ISP was uncoop.



  • ^^^^
    This is why I suggested calling the customer's Bell rep, who should know what the customer has.  I mentioned 2 types of connection, with different configurations.  When calling Bell Canada, there are different numbers for each type.  One gets you a rep that handles residential and small business customers for ADSL type services.  There's another number for dedicated connections, such as where the media convert is used.  There should be a circuit number which the Bell rep can look up, to determine how to support it.



  • I found a Backup file with Accurate Settings, problem is i no longer can log in from web gui :( IP is correct, i can ping the pfsense router but cannot login to webgui even with https..

    Is there a special port perhaps?



  • Open a shell and use:

    sockstat -l | grep nginx
    


  • Thanks for your reply, basically i found out that the previous tech had disabled GUI access, all i did was restore his "working" backup, reset password as i did not have it and reset LAN to whatever value we've always been using and it still doesn't work. I don't get it…makes no sense :(

    @Grimson:

    Open a shell and use:

    sockstat -l | grep nginx
    


  • Alright, this is weird :(

    The pfsense router worked fine with no modem just connected directly to Bell's Fibe Service via rj45 until i solely unplugged it, i managed to get it to work with a modem at my house but not at my customer's with no modem..

    I purchased an RJ11 to RJ45 adapter as i only have an RJ11 input at my house and i need an RJ45 to test pfsense without a modem..would this work?

    Please see attachments for VLAN settings pertaining to bypassing the modem..does anything look off? Thx :)

    ![Screen Shot 10-26-17 at 10.35 PM.PNG](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.35 PM.PNG)
    ![Screen Shot 10-26-17 at 10.35 PM.PNG_thumb](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.35 PM.PNG_thumb)
    ![Screen Shot 10-26-17 at 10.40 PM.PNG](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.40 PM.PNG)
    ![Screen Shot 10-26-17 at 10.40 PM.PNG_thumb](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.40 PM.PNG_thumb)


  • LAYER 8 Netgate

    RJ11? RJ45?

    It is either ethernet or it is not. If you need a modem to bridge from the ISP service to Ethernet then, no, pfSense cannot be used without the modem.

    https://en.wikipedia.org/wiki/TIA/EIA-568



  • I saw it working with no modem, evem took it offline and brought it to my place for testing. They had an rj45 cable coming im from bell.

    I agree that my attempt to replicate via rj11 to rj45 adapter made no sense lol anyhow, at this point the setup no longer works at the customer's.. while i only changed the dsl user name and password as the provider changed it meanwhile.

    Any suggestions? Previous tech got it working apprently :(


  • LAYER 8 Netgate

    Need cooperation with the ISP. Sounds like you need good ethernet connectivity to the ISP device. Not really a pfSense problem. I would get with the ISP.



  • Unfortunately bell's tech support personnel say it can't be done (connection without dsl modem) but i know it can, cause i saw it working..i'm bout to give up and install the modem i guess.


  • LAYER 8 Netgate

    If it works with ethernet directly-connected then you just need to get it directly-connected via ethernet.

    Again, pfSense has nothing to do with Layer 1.



  • I've attached the pictures of what was working which is no longer working without any changes made.. any suggestions?

    @Derelict:

    If it works with ethernet directly-connected then you just need to get it directly-connected via ethernet.

    Again, pfSense has nothing to do with Layer 1.

    ![Screen Shot 10-26-17 at 10.40 PM.PNG](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.40 PM.PNG)
    ![Screen Shot 10-26-17 at 10.40 PM.PNG_thumb](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.40 PM.PNG_thumb)
    ![Screen Shot 10-26-17 at 10.35 PM.PNG](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.35 PM.PNG)
    ![Screen Shot 10-26-17 at 10.35 PM.PNG_thumb](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.35 PM.PNG_thumb)


  • LAYER 8 Netgate

    What version of pfSense?

    https://redmine.pfsense.org/issues/7981



  • I could not get it working on 2.3.4 after only unplugging the unit for a few weeks, no changes made.

    I'm not on 2.4.1 but have not tested.


  • LAYER 8 Netgate

    As long as you are on 2.3.4 it does not apply. Not sure what to tell you there. Check your PPP logs for anything that looks like it is not working.



  • Ok thanks :)

    So basically i can bypass the modem and PPPoe into Bell's DSL service with pfsense providing my setup is accurate right?

    Also, at home i have an RJ11 phone input thus cannot do testing before bringing in the router to the customer's is there a workaround to convert RJ11 to RJ45? I tried an adapter but it didn't work (pretty stupid of me i know lol)


  • LAYER 8 Netgate

    It is ethernet or it is not. Whatever wiring is terminated with an RJ11 is almost always not ethernet.



  • Agreed, i was just hoping there was a way to test the setup at home where i only have an rj11 input.

    @Derelict:

    It is ethernet or it is not. Whatever wiring is terminated with an RJ11 is almost always not ethernet.


  • LAYER 8 Netgate

    You need ethernet to connect to pfSense. It has nothing to do with what jack is terminated, though RJ11 is pretty much never ethernet.



  • Ok got it to work with NO MODEM by upgrading to latest release..and the following settings (attached in jpeg) for those interested in a solution.

    ![Screen Shot 10-26-17 at 10.35 PM.PNG](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.35 PM.PNG)
    ![Screen Shot 10-26-17 at 10.35 PM.PNG_thumb](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.35 PM.PNG_thumb)
    ![Screen Shot 10-26-17 at 10.40 PM.PNG](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.40 PM.PNG)
    ![Screen Shot 10-26-17 at 10.40 PM.PNG_thumb](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.40 PM.PNG_thumb)



  • What version were you using before upgrading to the "latest" one?

    Version 2.4.1 was shipped with serious faults - if you have a PPPoE assigned to VLAN port (as you have done), then it wouldn't connect.

    I wonder if this was why you had such trouble getting it working.

    Caught me out for a few days. I don't normally read every release note for every system I use so I guess this is my fault  :)

    Here's a discussion about it: https://forum.pfsense.org/index.php?topic=138804.0



  • Currently I have 2.4.2 installed, i might have had another issue prior. Now i have another issue, basically i'm capped at 100Mbps whereas the DSL service is 250Mbps Up & Down. My NICs are both gigabit so i'm wondering what is causing the loss of performance? Could it be the PCs specs? Duo Core..

    Thanks again for all your help :)