How do i reset the netgate sg-1100 with the factory reset button?
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I am not familiar with Netgate system, I just get two sg-1100 recently and has i was trying to configure some rules, the system now does not allow web GUI access and now i want to reset it using the reset button. Any help?
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Hi,
These devices have no keyboard / screen so use the console access.
The console access is not some sort of option.
See the manual https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/
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@ismaila said in How do i reset the netgate sg-1100 with the factory reset button?:
the system now does not allow web GUI access and now i want to reset it using the reset button.
The reset button reboots the device rather than reload a vanilla config.
Use the USB console for access to the device's console and perform operations like "reset to factory defaults" from there.BTW: where can someone "just get two sg-1100" kind of accidentally? Mind putting me on that list as well, please?
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@ismaila said in How do i reset the netgate sg-1100 with the factory reset button?:
now i want to reset it using the reset button
Its not some soho $20 wifi router ;)
What rules could you have been doing.. The antilock rule is there to prevent users from shooting themselves in the foot for that very reason.
I would highly suggest you read the manual linked to before randomly clicking shit ;)
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@johnpoz said in How do i reset the netgate sg-1100 with the factory reset button?:
Its not some soho $20 wifi router ;)
Correct - it's only an espresso.bin on steroids
(and missing the WiFi).
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Yes, if you need to reset it to factory defaults and cannot access the GUI (or SSH) then use the serial console.
https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/connect-to-console.htmlOnce connected there you will see the console menu which has an option to reset to default settings.
Steve
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at the console - you will see this menu.
Use option 4 ;)
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@gertjan Thank you, I have successfully reset to factory default.
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I would like to know to even after resetting the SG-1100, the config or residue files of PfBlockerNG remains in the system and not getting fully deleted. I want the factory reset to give a clean reset.
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To fully factory restore the SG-1100 reinstall the firmware:
https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.htmlSteve
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@stephenw10 Do you need to purchase support in order to access the factory installer image?
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No.
There is no need to purchase support for access to the image files.
Please open a ticket at https://go.netgate.com to better serve you, please include any of the following:
Your serial number
Your order number
Netgate Device ID (NDI).Thanks!
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@jfb said in How do i reset the netgate sg-1100 with the factory reset button?:
@stephenw10 Do you need to purchase support in order to access the factory installer image?
Read again
@stephenw10 said in How do i reset the netgate sg-1100 with the factory reset button?:
To fully factory restore the SG-1100 reinstall the firmware:
https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.htmlDo what the first line says : open a ticket.
Edit : @chrismacmahon types faster ....
