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    PPPOE wan will not connect -

    Scheduled Pinned Locked Moved General pfSense Questions
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    • G
      gerryatric @stephenw10
      last edited by

      @stephenw10 here you go Stephen
      Screen Shot 2021-09-09 at 10.22.38 pm.png

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Ok so the interface that you need is not assigned.

        Re-assign WAN as PPPoE(em0.2).

        Delete WANPPPOE unless you need that for modem access.

        Steve

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        • G
          gerryatric @stephenw10
          last edited by

          @stephenw10 boom. now it works.
          See I was told to disable the wan port and use the newly created port with the PPPOE interface etc.
          oh cool. Thanks for pointing me in the right direction

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            It should be possible to do that. I think what you were hitting was that when you chnaged the connection type to PPPoE on the new interface, that was assigned as em0 VLAN2, you were effectively creating a 2nd PPPoE session on the same parent. And that is not allowed.
            Deleting the original PPPoE session would probably also have worked. But it's 'cleaner' to have WAN assigned to the actual WAN connection IMO. So all good. 😁

            Steve

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            • G
              gerryatric @stephenw10
              last edited by

              @stephenw10 Sadly stephen. it only lasted a few minutes with the IP from the provider and now it is back to Wan down.
              I did not change anything. I actually left it and went and did some other stuff. came back and noticed it offline
              no idea now

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              • G
                gerryatric @gerryatric
                last edited by

                @gerryatric ok now it is back up. I don't know what I did. I think I will back up the settings and check the log

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                • G
                  gerryatric @gerryatric
                  last edited by

                  @gerryatric ok now it is down again. im not getting what is going on here

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Check the logs. It will show you why it disconnected.

                    Make sore you don't have Idle Timeout value set or Dial on demand enabled in the PPP advanced settings.

                    Steve

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                    • G
                      gerryatric @stephenw10
                      last edited by

                      @stephenw10 this is a fresh log from today after I gave up last night. Nothing seems to have changed in settings. there is no dial on demand enabled or timeout value set. I did try to insert a 0 as it said this would stop it timing out, but it won't let me set that. I am lost. it just keeps trying to reconnect. now it is not even attempting to give IP even though last night it was

                      Sep 10 16:13:33 check_reload_status 374 Syncing firewall
                      Sep 10 16:13:37 ppp 85335 caught fatal signal TERM
                      Sep 10 16:13:37 ppp 85335 [wan] IFACE: Close event
                      Sep 10 16:13:37 ppp 85335 [wan] IPCP: Close event
                      Sep 10 16:13:37 ppp 85335 [wan] IPV6CP: Close event
                      Sep 10 16:13:39 ppp 85335 [wan] Bundle: Shutdown
                      Sep 10 16:13:39 ppp 85335 [wan_link0] Link: Shutdown
                      Sep 10 16:13:39 ppp 85335 process 85335 terminated
                      Sep 10 16:13:39 php-fpm 61638 /interfaces.php: The command '/sbin/ifconfig 'pppoe0' inet6 -accept_rtadv' returned exit code '1', the output was 'ifconfig: interface pppoe0 does not exist'
                      Sep 10 16:13:40 php-fpm 61638 /interfaces.php: Shutting down Router Advertisment daemon cleanly
                      Sep 10 16:13:40 ppp 1617 Multi-link PPP daemon for FreeBSD
                      Sep 10 16:13:40 ppp 1617 process 1617 started, version 5.9
                      Sep 10 16:13:40 ppp 1617 web: web is not running
                      Sep 10 16:13:40 ppp 1617 [wan] Bundle: Interface ng0 created
                      Sep 10 16:13:40 ppp 1617 [wan_link0] Link: OPEN event
                      Sep 10 16:13:40 kernel ng0: changing name to 'pppoe0'
                      Sep 10 16:13:40 ppp 1617 [wan_link0] LCP: Open event
                      Sep 10 16:13:40 ppp 1617 [wan_link0] LCP: state change Initial --> Starting
                      Sep 10 16:13:40 ppp 1617 [wan_link0] LCP: LayerStart
                      Sep 10 16:13:40 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'
                      Sep 10 16:13:43 php-fpm 61638 /interfaces.php: calling interface_dhcpv6_configure.
                      Sep 10 16:13:43 php-fpm 61638 /interfaces.php: Accept router advertisements on interface em0.2
                      Sep 10 16:13:43 php-fpm 61638 /interfaces.php: Starting rtsold process
                      Sep 10 16:13:45 php-fpm 61638 /interfaces.php: Gateway, none 'available' for inet, use the first one configured. 'WAN_PPPOE'
                      Sep 10 16:13:45 php-fpm 61638 /interfaces.php: Gateway, none 'available' for inet6, use the first one configured. 'WAN_DHCP6'
                      Sep 10 16:13:45 check_reload_status 374 Restarting ipsec tunnels
                      Sep 10 16:13:49 ppp 1617 [wan_link0] PPPoE connection timeout after 9 seconds
                      Sep 10 16:13:49 ppp 1617 [wan_link0] Link: DOWN event
                      Sep 10 16:13:49 ppp 1617 [wan_link0] LCP: Down event
                      Sep 10 16:13:49 ppp 1617 [wan_link0] Link: reconnection attempt 1 in 1 seconds
                      Sep 10 16:13:50 ppp 1617 [wan_link0] Link: reconnection attempt 1
                      Sep 10 16:13:50 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'
                      Sep 10 16:13:52 ppp 1617 PPPoE: rec'd ACNAME "bri-apt-wic-bras209"
                      Sep 10 16:13:59 ppp 1617 [wan_link0] PPPoE connection timeout after 9 seconds
                      Sep 10 16:13:59 ppp 1617 [wan_link0] Link: DOWN event
                      Sep 10 16:13:59 ppp 1617 [wan_link0] LCP: Down event
                      Sep 10 16:13:59 ppp 1617 [wan_link0] Link: reconnection attempt 2 in 2 seconds
                      Sep 10 16:14:01 ppp 1617 [wan_link0] Link: reconnection attempt 2
                      Sep 10 16:14:01 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'
                      Sep 10 16:14:10 ppp 1617 [wan_link0] PPPoE connection timeout after 9 seconds
                      Sep 10 16:14:10 ppp 1617 [wan_link0] Link: DOWN event
                      Sep 10 16:14:10 ppp 1617 [wan_link0] LCP: Down event
                      Sep 10 16:14:10 ppp 1617 [wan_link0] Link: reconnection attempt 3 in 3 seconds
                      Sep 10 16:14:13 ppp 1617 [wan_link0] Link: reconnection attempt 3
                      Sep 10 16:14:13 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'
                      Sep 10 16:14:22 ppp 1617 [wan_link0] PPPoE connection timeout after 9 seconds
                      Sep 10 16:14:22 ppp 1617 [wan_link0] Link: DOWN event
                      Sep 10 16:14:22 ppp 1617 [wan_link0] LCP: Down event
                      Sep 10 16:14:22 ppp 1617 [wan_link0] Link: reconnection attempt 4 in 4 seconds
                      Sep 10 16:14:26 ppp 1617 [wan_link0] Link: reconnection attempt 4
                      Sep 10 16:14:26 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'
                      Sep 10 16:14:35 ppp 1617 [wan_link0] PPPoE connection timeout after 9 seconds
                      Sep 10 16:14:35 ppp 1617 [wan_link0] Link: DOWN event
                      Sep 10 16:14:35 ppp 1617 [wan_link0] LCP: Down event
                      Sep 10 16:14:35 ppp 1617 [wan_link0] Link: reconnection attempt 5 in 4 seconds
                      Sep 10 16:14:39 ppp 1617 [wan_link0] Link: reconnection attempt 5
                      Sep 10 16:14:39 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'
                      Sep 10 16:14:39 check_reload_status 374 updating dyndns wan
                      Sep 10 16:14:41 check_reload_status 374 Reloading filter
                      Sep 10 16:14:41 php-fpm 61638 /interfaces.php: Creating rrd update script
                      Sep 10 16:14:48 ppp 1617 [wan_link0] PPPoE connection timeout after 9 seconds
                      Sep 10 16:14:48 ppp 1617 [wan_link0] Link: DOWN event
                      Sep 10 16:14:48 ppp 1617 [wan_link0] LCP: Down event
                      Sep 10 16:14:48 ppp 1617 [wan_link0] Link: reconnection attempt 6 in 3 seconds
                      Sep 10 16:14:51 ppp 1617 [wan_link0] Link: reconnection attempt 6
                      Sep 10 16:14:51 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'
                      Sep 10 16:15:00 ppp 1617 [wan_link0] PPPoE connection timeout after 9 seconds
                      Sep 10 16:15:00 ppp 1617 [wan_link0] Link: DOWN event
                      Sep 10 16:15:00 ppp 1617 [wan_link0] LCP: Down event
                      Sep 10 16:15:00 ppp 1617 [wan_link0] Link: reconnection attempt 7 in 3 seconds
                      Sep 10 16:15:03 ppp 1617 [wan_link0] Link: reconnection attempt 7
                      Sep 10 16:15:03 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'
                      Sep 10 16:15:12 ppp 1617 [wan_link0] PPPoE connection timeout after 9 seconds
                      Sep 10 16:15:12 ppp 1617 [wan_link0] Link: DOWN event
                      Sep 10 16:15:12 ppp 1617 [wan_link0] LCP: Down event
                      Sep 10 16:15:12 ppp 1617 [wan_link0] Link: reconnection attempt 8 in 3 seconds
                      Sep 10 16:15:15 ppp 1617 [wan_link0] Link: reconnection attempt 8
                      Sep 10 16:15:15 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'
                      Sep 10 16:15:24 ppp 1617 [wan_link0] PPPoE connection timeout after 9 seconds
                      Sep 10 16:15:24 ppp 1617 [wan_link0] Link: DOWN event
                      Sep 10 16:15:24 ppp 1617 [wan_link0] LCP: Down event
                      Sep 10 16:15:24 ppp 1617 [wan_link0] Link: reconnection attempt 9 in 2 seconds
                      Sep 10 16:15:26 ppp 1617 [wan_link0] Link: reconnection attempt 9
                      Sep 10 16:15:26 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'
                      Sep 10 16:15:35 ppp 1617 [wan_link0] PPPoE connection timeout after 9 seconds
                      Sep 10 16:15:35 ppp 1617 [wan_link0] Link: DOWN event
                      Sep 10 16:15:35 ppp 1617 [wan_link0] LCP: Down event
                      Sep 10 16:15:35 ppp 1617 [wan_link0] Link: reconnection attempt 10 in 1 seconds
                      Sep 10 16:15:36 ppp 1617 [wan_link0] Link: reconnection attempt 10
                      Sep 10 16:15:36 ppp 1617 [wan_link0] PPPoE: Connecting to 'iinet'

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        @gerryatric said in PPPOE wan will not connect -:

                        Sep 10 16:13:52 ppp 1617 PPPoE: rec'd ACNAME "bri-apt-wic-bras209"

                        That's the only thing shown there that looks like it's connected at all.

                        Check the ppp logs. It would be better to see the logs covering it connecting correctly and then disconnecting. If it's been trying to connect all night though those logs have probably been lost.

                        Steve

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                        • G
                          gerryatric
                          last edited by

                          @stephenw10 hi Stephen
                          it is definitely connecting and reconnecting
                          I can't attach the log, it keeps flagging it as spam by Aksimet plugin on the Netgate site

                          GertjanG 1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan @gerryatric
                            last edited by

                            @gerryatric said in PPPOE wan will not connect -:

                            I can't attach the log

                            https://pastebin.com/ !?

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

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                            • G
                              gerryatric @Gertjan
                              last edited by

                              @gertjan
                              ok i don't know how I did this as I couldn't quite work pastebin out lol

                              see if this worked
                              paste.txt

                              ok it did work. somehow. its a long log

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                              • B
                                biggsy @gerryatric
                                last edited by

                                @gerryatric

                                Is there a particular reason you're with iiNet?

                                I'm with Aussie Broadband and it's just plain, simple DHCP.

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                                • G
                                  gerryatric @biggsy
                                  last edited by

                                  @biggsy yes, I have been a long term IINET customer. I transferred to this house and it had Fibre to the premise which means I now have gigabit ethernet. Didn't see any point looking around as IINET worked for me always.
                                  IINET NBN is DHCP yes. But on the Fibre network it uses a Vlan

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, so it appears it is communicating with something at the other end since you are authenticated at least once.

                                    Does it ever complete the connection such that you can pass traffic over it?

                                    If there any chance the private IP it's giving you (10.20.23.172) conflicts with something local?

                                    Steve

                                    fireodoF 1 Reply Last reply Reply Quote 0
                                    • fireodoF
                                      fireodo @stephenw10
                                      last edited by

                                      @stephenw10 said in PPPOE wan will not connect -:

                                      If there any chance the private IP it's giving you (10.20.23.172) conflicts with something local?

                                      ... or that the ISP needs a specific MAC Adress?

                                      Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                                      SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                                      pfsense 2.7.2 CE
                                      Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

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                                      • G
                                        gerryatric @fireodo
                                        last edited by

                                        @fireodo Hi all
                                        No I have not seen that private IP before. so I have no idea where it is coming from.'
                                        The local lan it is on is a 192 range
                                        No it does not need a specific Mac address.
                                        My Unifi USG is on the same lan and working fine without providing anything apart from name and pw and a vlan of 2.
                                        and receives the IP 110.175.4.45
                                        It should be simple

                                        fireodoF 1 Reply Last reply Reply Quote 0
                                        • fireodoF
                                          fireodo @gerryatric
                                          last edited by

                                          @gerryatric said in PPPOE wan will not connect -:

                                          My Unifi USG is on the same lan and working fine without providing anything apart from name and pw and a vlan of 2

                                          But not on the same time with the pfsense box ... i hope ...

                                          Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                                          SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                                          pfsense 2.7.2 CE
                                          Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                                          G 1 Reply Last reply Reply Quote 0
                                          • G
                                            gerryatric @fireodo
                                            last edited by

                                            @fireodo
                                            yes that works fine. I do it with my edgerouter and the USG at the same time. both units login on the network provided by IINET. I have been doing that for ages. one is my normal lan home business etc and the other is my test lan,
                                            I was going to replace the USG with the pfsense box to fix the speed issue. but can not get it to work

                                            fireodoF 1 Reply Last reply Reply Quote 0
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