Status -> Monitoring shows no activity
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@stephenw10 said in Status -> Monitoring shows no activity:
And it is creating quality data for those interfaces? You see pings times etc in Status > Gateways?
Steve
Yes.
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Then I would reset the RRD data at that point.
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@stephenw10 said in Status -> Monitoring shows no activity:
Then I would reset the RRD data at that point.
And what's the correct process to do that?
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There's a button for it in System > Monitoring > Settings. In your first screenshot above.
Steve
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@stephenw10 said in Status -> Monitoring shows no activity:
There's a button for it in System > Monitoring > Settings. In your first screenshot above.
Steve
Ok, I just did that. How long do the RRD files get generated with useful data? Right now, I have a blank graph area and the Graph field doesn't show anything that I could choose from.
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I believe 1h is the shortest interval it can attempt to display so I would wait at least that long.
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@stephenw10 said in Status -> Monitoring shows no activity:
I believe 1h is the shortest interval it can attempt to display so I would wait at least that long.
Well, it's the same thing after resetting:
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Have a look at the rrd file :
ls -alrt /var/db/rrd/This command will revers list, with details, all the rrd files.
Are the time stamps all very recent ?
Like :
.... -rw-r--r-- 1 nobody wheel 393168 Oct 11 10:30 ipsec-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 11 10:30 ipsec-packets.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 11 10:30 ovpns1-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 11 10:30 ovpns1-packets.rrd -rw-r--r-- 1 nobody wheel 49720 Oct 11 10:30 ovpns1-vpnusers.rrd -rw-r--r-- 1 nobody wheel 245976 Oct 11 10:30 system-states.rrd -rw-r--r-- 1 nobody wheel 245976 Oct 11 10:30 system-processor.rrd -rw-r--r-- 1 nobody wheel 735320 Oct 11 10:30 system-memory.rrd -rw-r--r-- 1 nobody wheel 588592 Oct 11 10:30 system-mbuf.rrd -rw-r--r-- 1 nobody wheel 197752 Oct 11 10:30 captiveportal-cpzone1-concurrent.rrd -rw-r--r-- 1 nobody wheel 197752 Oct 11 10:30 captiveportal-cpzone1-loggedin.rrd -rw-r--r-- 1 nobody wheel 882048 Oct 11 10:30 ntpd.rrd -rw-r--r-- 1 nobody wheel 441864 Oct 11 10:30 lan-dhcpd.rrd -rw-r--r-- 1 nobody wheel 441864 Oct 11 10:30 opt1-dhcpd.rrd -rw-r--r-- 1 nobody wheel 71216 Oct 11 10:30 AP1-quality.rrd -rw-r--r-- 1 nobody wheel 71216 Oct 11 10:30 AP2-quality.rrd -rw-r--r-- 1 nobody wheel 147848 Oct 11 10:30 AP3-quality.rrd -rw-r--r-- 1 nobody wheel 147848 Oct 11 10:30 HE_TUN_TUNNELV6-quality.rrd -rw-r--r-- 1 nobody wheel 147848 Oct 11 10:30 OPENVPN_VPNV4-quality.rrd -rw-r--r-- 1 nobody wheel 147848 Oct 11 10:30 OPENVPN_VPNV6-quality.rrd -rw-r--r-- 1 nobody wheel 147848 Oct 11 10:30 WAN_DHCP-quality.rrd -
@gertjan said in Status -> Monitoring shows no activity:
ls -alrt /var/db/rrd/
Yes, I see very recent files:
[2.5.2-RELEASE][root@pfSense.home.arpa]/root: ls -alrt /var/db/rrd/ total 13700 drwxr-xr-x 2 nobody wheel 1536 Oct 11 03:25 . -rw-r--r-- 1 root wheel 15895 Oct 11 11:50 updaterrd.sh -rw-r--r-- 1 nobody wheel 441864 Oct 12 16:53 opt2-dhcpd.rrd -rw-r--r-- 1 nobody wheel 441864 Oct 12 17:54 opt3-dhcpd.rrd drwxr-xr-x 6 root wheel 512 Oct 12 18:50 .. -rw-r--r-- 1 nobody wheel 441864 Oct 12 18:55 opt4-dhcpd.rrd -rw-r--r-- 1 nobody wheel 441864 Oct 12 19:56 opt5-dhcpd.rrd -rw-r--r-- 1 nobody wheel 147848 Oct 12 19:56 OPENVPN_RA_VPNV4-quality.rrd -rw-r--r-- 1 nobody wheel 147848 Oct 12 19:56 WANGW-quality.rrd -rw-r--r-- 1 nobody wheel 147848 Oct 12 19:56 WIREGUARD_S2S_WGV4-quality.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 wan-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 wan-packets.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt2-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt2-packets.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt3-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt3-packets.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt4-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt4-packets.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt5-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt5-packets.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt6-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt6-packets.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt8-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt8-packets.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt9-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 opt9-packets.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 ipsec-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 ipsec-packets.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 ovpns2-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 ovpns2-packets.rrd -rw-r--r-- 1 nobody wheel 49720 Oct 12 19:57 ovpns2-vpnusers.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 ovpns1-traffic.rrd -rw-r--r-- 1 nobody wheel 393168 Oct 12 19:57 ovpns1-packets.rrd -rw-r--r-- 1 nobody wheel 49720 Oct 12 19:57 ovpns1-vpnusers.rrd -rw-r--r-- 1 nobody wheel 245976 Oct 12 19:57 system-states.rrd -rw-r--r-- 1 nobody wheel 245976 Oct 12 19:57 system-processor.rrd -rw-r--r-- 1 nobody wheel 735320 Oct 12 19:57 system-memory.rrd -rw-r--r-- 1 nobody wheel 588592 Oct 12 19:57 system-mbuf.rrd -rw-r--r-- 1 nobody wheel 882048 Oct 12 19:57 ntpd.rrd -
I assume you see no data for the OpenVPN gateway either?
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@stephenw10 said in Status -> Monitoring shows no activity:
I assume you see no data for the OpenVPN gateway either?
Correct.
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Correct time and date on the box? I've seen some odd things happen there when it tries to display data from the wrong time etc. I haven't seen anything like that in 2.5.2 though.
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@stephenw10 said in Status -> Monitoring shows no activity:
Correct time and date on the box? I've seen some odd things happen there when it tries to display data from the wrong time etc. I haven't seen anything like that in 2.5.2 though.
Yes, time and date synced with NTP servers. I haven't seen any time issues with this box when I'm checking logs. They seem to be on point.
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Hmm, must be something different. Any errors logged when you open the graphs?
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@stephenw10 said in Status -> Monitoring shows no activity:
Hmm, must be something different. Any errors logged when you open the graphs?
This is all I see under System Logs -> System -> GUI Service when I open monitoring:
Oct 13 10:37:41 nginx 192.168.20.251 - - [13/Oct/2021:10:37:41 +0800] "POST /rrd_fetch_json.php HTTP/2.0" 200 5401 "https://192.168.10.1/status_monitoring.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0" Oct 13 10:37:40 nginx 192.168.20.251 - - [13/Oct/2021:10:37:40 +0800] "GET /status_monitoring.php HTTP/2.0" 200 15458 "https://192.168.10.1/status_monitoring.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0" -
Same from different browsers? Different clients?
What's the history of that box? Has is ever seen any other issues?
I'd be tempted to re-install it and restore it at this point if that's something that's practical for that location. If only to be sure that corrects it and prove it's not a config issue.
Steve
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@stephenw10 said in Status -> Monitoring shows no activity:
Same from different browsers? Different clients?
What's the history of that box? Has is ever seen any other issues?
I'd be tempted to re-install it and restore it at this point if that's something that's practical for that location. If only to be sure that corrects it and prove it's not a config issue.
Steve
Yes, and yes. Even on mobile phones.
No, this did not encounter any issues yet. This is the first time. And everything seems to be working just fine except this. Well, there's one issue for some clients when accessing the weGUI and I forgot the cause but it's only happening on FireFox for some clients:
Not sure if it's related to the traffic monitoring issue though. The affected box is remote from me, so it's not something that I can do immediately. Reinstalling would be my last resort though unless there's no more troubleshooting steps that I can do?
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Well it's not something I've come across before so further investigation without direct access becomes difficult. At least beyond what we've already tried.
I agree that cert error is probably unrelated and would not affect other browsers for the graphs specifically. The other RRD graphs are being populated I assume, only the gateway quality data that is failing?Steve
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About the Firefox message.
Look here.
Firefox's help page makes me ask : what is your pfSense version ?The message makes me thing that the brwoser that shows that message knows about the pfSense cert exception ... but the cert cahnged on the pfSense side.
You could do what the message proposes :
Use the console or SSH - read Docs » pfSense
software » Configuration » Advanced Configuration Options
and re generate a new cert.Are you sure the pfsense system clock is ok ??
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@stephenw10 said in Status -> Monitoring shows no activity:
Well it's not something I've come across before so further investigation without direct access becomes difficult. At least beyond what we've already tried.
I agree that cert error is probably unrelated and would not affect other browsers for the graphs specifically. The other RRD graphs are being populated I assume, only the gateway quality data that is failing?Steve
No, it affects all other RRD graphs. I just checked.
@gertjan said in Status -> Monitoring shows no activity:
About the Firefox message.
Look here.
Firefox's help page makes me ask : what is your pfSense version ?The message makes me thing that the brwoser that shows that message knows about the pfSense cert exception ... but the cert cahnged on the pfSense side.
You could do what the message proposes :
Use the console or SSH - read Docs » pfSense software » Configuration » Advanced Configuration Options
and re generate a new cert.Are you sure the pfsense system clock is ok ??
Ahh, yeah. I now remember that this was caused by me renewing the cert at one point. I also remember doing that workaround in one of my clients to solve the issue but it was always isolated to FireFox.
The pfsense version is the latest 2.5.2.
I'll make sure to renew that self-signed cert and see if that issue goes away.
See for yourself about the time:
