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Unable to register token

General pfSense Questions
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  • S
    stephenw10 Netgate Administrator
    last edited by Mar 30, 2023, 9:13 PM

    Ah, Ok, so the old registration was just no longer valid.

    B 2 Replies Last reply Mar 30, 2023, 9:23 PM Reply Quote 0
    • B
      bavcon22 @stephenw10
      last edited by Mar 30, 2023, 9:23 PM

      @stephenw10 It was like that, but I don't know what was the reason for this to happen. Thank you for your help and assistance.

      1 Reply Last reply Reply Quote 1
      • B
        bavcon22 @stephenw10
        last edited by Apr 18, 2023, 3:53 PM

        @stephenw10 I lost my licence and packets again.

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Apr 18, 2023, 4:04 PM

          Do you see a different NDI?

          The NDI you referenced previously hasn't checked in since April 9th.
          What hardware is this running on?

          B 1 Reply Last reply Apr 18, 2023, 4:07 PM Reply Quote 0
          • B
            bavcon22 @stephenw10
            last edited by bavcon22 Apr 18, 2023, 4:16 PM Apr 18, 2023, 4:07 PM

            @stephenw10 It is Lenovo TC M93p
            🔒 Log in to view

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            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Apr 18, 2023, 5:10 PM

              You want to send me the new NDI in chat?

              Or if it hasn't changed there must be some other reason it's not pulling in a current cert. Like no default route or trying to use an invalid IPv6 route etc.

              B 1 Reply Last reply Apr 18, 2023, 5:36 PM Reply Quote 0
              • B
                bavcon22 @stephenw10
                last edited by bavcon22 Apr 18, 2023, 5:43 PM Apr 18, 2023, 5:36 PM

                @stephenw10 OK,send me a private chat. The only think that can be a problem is double WAN interface but is configured in fail over mode and not in load balancing mode. Can this double WAN be a problem for licence?

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Apr 18, 2023, 5:45 PM

                  No, config changes will not change that. The package update system does not care about the source IP.

                  B 1 Reply Last reply Apr 18, 2023, 5:52 PM Reply Quote 0
                  • B
                    bavcon22 @stephenw10
                    last edited by stephenw10 Apr 18, 2023, 7:33 PM Apr 18, 2023, 5:52 PM

                    @stephenw10

                    [23.01-RELEASE][admin@homerouter.bavcon.eu]/root: ifconfig -a
                    re0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
                    	description: LAN1
                    	options=8209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
                    	ether b0:a7:b9:54:7d:db
                    	inet6 fe80::b2a7:b9ff:fe54:7ddb%re0 prefixlen 64 scopeid 0x1
                    	media: Ethernet autoselect (1000baseT <full-duplex,master>)
                    	status: active
                    	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                    em0: flags=8863<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                    	description: WAN
                    	options=481209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,VLAN_HWFILTER,NOMAP>
                    	ether 6c:0b:84:68:b1:ad
                    	inet6 fe80::6e0b:84ff:fe68:b1ad%em0 prefixlen 64 scopeid 0x2
                    	inet 192.168.64.100 netmask 0xffffff00 broadcast 192.168.64.255
                    	media: Ethernet autoselect (1000baseT <full-duplex>)
                    	status: active
                    	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                    re1: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
                    	description: LAN2
                    	options=8209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
                    	ether b0:a7:b9:54:7d:e5
                    	inet6 fe80::b2a7:b9ff:fe54:7de5%re1 prefixlen 64 scopeid 0x3
                    	media: Ethernet autoselect (100baseTX <full-duplex>)
                    	status: active
                    	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                    re2: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
                    	description: LAN
                    	options=8209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
                    	ether a0:a3:f0:15:0a:18
                    	inet6 fe80::a2a3:f0ff:fe15:a18%re2 prefixlen 64 scopeid 0x4
                    	media: Ethernet autoselect (1000baseT <full-duplex>)
                    	status: active
                    	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                    re3: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
                    	description: LAN3
                    	options=8209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
                    	ether b0:a7:b9:54:72:f4
                    	inet6 fe80::b2a7:b9ff:fe54:72f4%re3 prefixlen 64 scopeid 0x5
                    	media: Ethernet autoselect (100baseTX <full-duplex>)
                    	status: active
                    	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
                    	options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
                    	inet6 ::1 prefixlen 128
                    	inet6 fe80::1%lo0 prefixlen 64 scopeid 0x6
                    	inet 127.0.0.1 netmask 0xff000000
                    	groups: lo
                    	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                    enc0: flags=0<> metric 0 mtu 1536
                    	groups: enc
                    	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                    pfsync0: flags=0<> metric 0 mtu 1500
                    	groups: pfsync
                    pflog0: flags=100<PROMISC> metric 0 mtu 33152
                    	groups: pflog
                    ue0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                    	description: WAN2
                    	ether ba:a2:43:65:96:96
                    	inet6 fe80::b8a2:43ff:fe65:9696%ue0 prefixlen 64 scopeid 0xa
                    	inet 192.168.0.20 netmask 0xffffff00 broadcast 192.168.0.255
                    	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                    bridge1: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                    	description: DMZbridge
                    	ether 58:9c:fc:10:ff:a3
                    	inet 192.168.45.2 netmask 0xffffff00 broadcast 192.168.45.255
                    	id 00:00:00:00:00:00 priority 32768 hellotime 2 fwddelay 15
                    	maxage 20 holdcnt 6 proto rstp maxaddr 2000 timeout 1200
                    	root id 00:00:00:00:00:00 priority 32768 ifcost 0 port 0
                    	member: re3 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
                    	        ifmaxaddr 0 port 5 priority 128 path cost 55
                    	groups: bridge
                    	nd6 options=1<PERFORMNUD>
                    bridge0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                    	description: LANbridge
                    	ether 58:9c:fc:00:04:4e
                    	inet 192.168.40.2 netmask 0xffffff00 broadcast 192.168.40.255
                    	id 00:00:00:00:00:00 priority 32768 hellotime 2 fwddelay 15
                    	maxage 20 holdcnt 6 proto rstp maxaddr 2000 timeout 1200
                    	root id 00:00:00:00:00:00 priority 32768 ifcost 0 port 0
                    	member: re1 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
                    	        ifmaxaddr 0 port 3 priority 128 path cost 55
                    	member: re0 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
                    	        ifmaxaddr 0 port 1 priority 128 path cost 55
                    	member: re2 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
                    	        ifmaxaddr 0 port 4 priority 128 path cost 55
                    	groups: bridge
                    	nd6 options=1<PERFORMNUD>
                    ovpnc1: flags=8010<POINTOPOINT,MULTICAST> metric 0 mtu 1500
                    	options=80000<LINKSTATE>
                    	groups: tun openvpn
                    	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                    

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                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by stephenw10 Apr 18, 2023, 7:41 PM Apr 18, 2023, 7:35 PM

                      You have a USB NIC there, ue0, did you add that recently?

                      Hmm that should be ignored though. 🤔

                      B 1 Reply Last reply Apr 19, 2023, 10:04 AM Reply Quote 0
                      • B
                        bavcon22 @stephenw10
                        last edited by bavcon22 Apr 19, 2023, 10:07 AM Apr 19, 2023, 10:04 AM

                        @stephenw10 The ue0 it is GSM to Wifi modem connected to pfsense + via USB cable. In the past I have issue with that modem, that device stops communication and went unresponsive. I disconnect the device from USB (actually from pfsense) and press power button to initiate the hard power down. When modem come up and running again I connected to USB again and tested the connection. When the pfsense was v. 22.05 that was not a problem. The licence I lost yesterday afternoon. The first time I connect the modem to pfsense was when I wrote the article on forum about that TP-Link modem. It was February 10th 2023.

                        1 Reply Last reply Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Apr 19, 2023, 12:35 PM

                          The last time the old NDI requested a cert update coincides with that so I'd say that's almost certainly what changed it.

                          B 1 Reply Last reply Apr 19, 2023, 2:46 PM Reply Quote 0
                          • B
                            bavcon22 @stephenw10
                            last edited by Apr 19, 2023, 2:46 PM

                            @stephenw10 What's the next step to get working again? Re licencing on web page again with newest NID or register with NID from 19days ago?

                            B 1 Reply Last reply Apr 19, 2023, 6:23 PM Reply Quote 0
                            • B
                              bavcon22 @bavcon22
                              last edited by Apr 19, 2023, 6:23 PM

                              @bavcon22 Solution is to order another home Licence for pfsense+. It Would Be Nice if the licence will not be lost when the hardware changed.

                              1 Reply Last reply Reply Quote 0
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