Report a Bug.

[e0x]

@rcoleman-netgate said in Report a Bug.:

Bugs should be opened at https://redmine.pfsense.org/

Please include as much detail as possible when reporting issues.

Bug Rejected. I can get some help here please?

Thanks.

All the best.

[rcoleman-netgate]

@e0x a PHP crash is something that is generally fixed in System Patches and done so when there is an update to the package.

The crash data itself will have the details of what caused it.

[e0x]

@rcoleman-netgate Thank you very much. I get this error.

[rcoleman-netgate]

OK... so go to System>Update and report back the options and what is selected

[e0x]

@rcoleman-netgate Thanks.

[rcoleman-netgate]

@e0x and then switch back to 2.6 and see if it will let you do things. Or here you can try the 2.7 upgrade as well.

[e0x]

@rcoleman-netgate Hi! Thanks. I installed 2.7 and I get this error. Con you help me? Thank you very much again. All the best.

[rcoleman-netgate]

@e0x Did you install from the ISO? If so install again.

If not install from the ISO and restore from the backup you took before upgrading.

[e0x]

@rcoleman-netgate Thank you very much. I reinstalled 2.6 downloaded the configuration file and did a clean installation of 2.7, still with that same screen. So the question is : How do I do the restore? Could you explain to me the steps to follow? Thank you very much again. Best regards.

[stephenw10]

What is this hardware? The boot log shows 32 phys. Is that real?

It's also using a dc(4) NIC which is ancient and that appears to be where the crash was:
Backtrace:

db:0:kdb.enter.default>  bt
Tracing pid 488 tid 100123 td 0xfffffe00ce704e40
kdb_enter() at kdb_enter+0x32/frame 0xfffffe008cb8a240
vpanic() at vpanic+0x183/frame 0xfffffe008cb8a290
panic() at panic+0x43/frame 0xfffffe008cb8a2f0
trap_fatal() at trap_fatal+0x409/frame 0xfffffe008cb8a350
trap_pfault() at trap_pfault+0x4f/frame 0xfffffe008cb8a3b0
calltrap() at calltrap+0x8/frame 0xfffffe008cb8a3b0
--- trap 0xc, rip = 0xffffffff806bde2b, rsp = 0xfffffe008cb8a480, rbp = 0xfffffe008cb8a490 ---
dc_hash_maddr_21143() at dc_hash_maddr_21143+0x9b/frame 0xfffffe008cb8a490
if_foreach_llmaddr() at if_foreach_llmaddr+0x5b/frame 0xfffffe008cb8a4e0
dc_setfilt() at dc_setfilt+0x15c/frame 0xfffffe008cb8a540
dc_ioctl() at dc_ioctl+0xee/frame 0xfffffe008cb8a580
if_addmulti() at if_addmulti+0x41c/frame 0xfffffe008cb8a620
in6_joingroup_locked() at in6_joingroup_locked+0x1f3/frame 0xfffffe008cb8a6f0
in6_joingroup() at in6_joingroup+0x4f/frame 0xfffffe008cb8a730
in6_update_ifa() at in6_update_ifa+0xf87/frame 0xfffffe008cb8a8b0
in6_ifattach() at in6_ifattach+0x5ff/frame 0xfffffe008cb8aa30
in6_if_up() at in6_if_up+0x7e/frame 0xfffffe008cb8aa70
if_up() at if_up+0x49/frame 0xfffffe008cb8aab0
ifhwioctl() at ifhwioctl+0xd84/frame 0xfffffe008cb8abc0
ifioctl() at ifioctl+0x944/frame 0xfffffe008cb8acc0
kern_ioctl() at kern_ioctl+0x257/frame 0xfffffe008cb8ad30
sys_ioctl() at sys_ioctl+0x12c/frame 0xfffffe008cb8ae00
amd64_syscall() at amd64_syscall+0x109/frame 0xfffffe008cb8af30
fast_syscall_common() at fast_syscall_common+0xf8/frame 0xfffffe008cb8af30
--- syscall (54, FreeBSD ELF64, ioctl), rip = 0x8284daf5a, rsp = 0x820b29108, rbp = 0x820b29170 ---

Panic:

miibus1: mii_mediachg: can't handle non-zero PHY instance 3
miibus1: mii_mediachg: can't handle non-zero PHY instance 2
miibus1: mii_mediachg: can't handle non-zero PHY instance 1
<6>nfe0: link state changed to DOWN
<118>done.
<118>Configuring WAN interface...
dc0: dc_netcfg_wait: failed to force tx to idle state
<6>dc0: link state changed to UP


Fatal trap 12: page fault while in kernel mode
cpuid = 0; apic id = 00
fault virtual address	= 0x50
fault code		= supervisor write data, page not present
instruction pointer	= 0x20:0xffffffff806bde2b
stack pointer	        = 0x28:0xfffffe008cb8a480
frame pointer	        = 0x28:0xfffffe008cb8a490
code segment		= base 0x0, limit 0xfffff, type 0x1b
			= DPL 0, pres 1, long 1, def32 0, gran 1
processor eflags	= interrupt enabled, resume, IOPL = 0
current process		= 488 (php-cgi)
rdi: fffff800057e1508 rsi:                6 rdx:                4
rcx:                0  r8:                6  r9:                0
rax:               14 rbx: fffffe0083398000 rbp: fffffe008cb8a490
r10:                0 r11:               63 r12:                0
r13: fffffe0083397000 r14: fffffe0083398000 r15: ffffffff806bdd90
trap number		= 12
panic: page fault
cpuid = 0
time = 1689507968
KDB: enter: panic

Did it actually complete the install in either 2.6 or 2.7?

I would try replacing or removing the dc NIC if you can.

Steve

[e0x]

@stephenw10

@stephenw10 said in Report a Bug.:

What is this hardware?

@stephenw10 said in Report a Bug.:

I would try replacing or removing the dc NIC if you can.

Ok. I will be back to report if everything is working, thank you very much.

[stephenw10]

But is this a desktop device? A networking appliance? This is the boot log looks all wrong:

nfe0: <NVIDIA nForce MCP61 Networking Adapter> port 0xc080-0xc087 mem 0xeedfd000-0xeedfdfff irq 20 at device 7.0 on pci0
miibus1: <MII bus> on nfe0
rlphy0: <RTL8201L 10/100 media interface> PHY 0 on miibus1
rlphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy1: <RTL8201L 10/100 media interface> PHY 1 on miibus1
rlphy1:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy2: <RTL8201L 10/100 media interface> PHY 2 on miibus1
rlphy2:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy3: <RTL8201L 10/100 media interface> PHY 3 on miibus1
rlphy3:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy4: <RTL8201L 10/100 media interface> PHY 4 on miibus1
rlphy4:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy5: <RTL8201L 10/100 media interface> PHY 5 on miibus1
rlphy5:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy6: <RTL8201L 10/100 media interface> PHY 6 on miibus1
rlphy6:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy7: <RTL8201L 10/100 media interface> PHY 7 on miibus1
rlphy7:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy8: <RTL8201L 10/100 media interface> PHY 8 on miibus1
rlphy8:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy9: <RTL8201L 10/100 media interface> PHY 9 on miibus1
rlphy9:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy10: <RTL8201L 10/100 media interface> PHY 10 on miibus1
rlphy10:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy11: <RTL8201L 10/100 media interface> PHY 11 on miibus1
rlphy11:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy12: <RTL8201L 10/100 media interface> PHY 12 on miibus1
rlphy12:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy13: <RTL8201L 10/100 media interface> PHY 13 on miibus1
rlphy13:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy14: <RTL8201L 10/100 media interface> PHY 14 on miibus1
rlphy14:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy15: <RTL8201L 10/100 media interface> PHY 15 on miibus1
rlphy15:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy16: <RTL8201L 10/100 media interface> PHY 16 on miibus1
rlphy16:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy17: <RTL8201L 10/100 media interface> PHY 17 on miibus1
rlphy17:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy18: <RTL8201L 10/100 media interface> PHY 18 on miibus1
rlphy18:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy19: <RTL8201L 10/100 media interface> PHY 19 on miibus1
rlphy19:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy20: <RTL8201L 10/100 media interface> PHY 20 on miibus1
rlphy20:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy21: <RTL8201L 10/100 media interface> PHY 21 on miibus1
rlphy21:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy22: <RTL8201L 10/100 media interface> PHY 22 on miibus1
rlphy22:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy23: <RTL8201L 10/100 media interface> PHY 23 on miibus1
rlphy23:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy24: <RTL8201L 10/100 media interface> PHY 24 on miibus1
rlphy24:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy25: <RTL8201L 10/100 media interface> PHY 25 on miibus1
rlphy25:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy26: <RTL8201L 10/100 media interface> PHY 26 on miibus1
rlphy26:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy27: <RTL8201L 10/100 media interface> PHY 27 on miibus1
rlphy27:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy28: <RTL8201L 10/100 media interface> PHY 28 on miibus1
rlphy28:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy29: <RTL8201L 10/100 media interface> PHY 29 on miibus1
rlphy29:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy30: <RTL8201L 10/100 media interface> PHY 30 on miibus1
rlphy30:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
rlphy31: <RTL8201L 10/100 media interface> PHY 31 on miibus1
rlphy31:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
<6>nfe0: Ethernet address: bc:5f:f4:7b:8d:ff

It sees 32 Realtek PHYs on that nfe MAC. I've never seen anything like that and it's hard to imagine it's accurate. I assume this does not have 32 Ethernet ports?

[e0x]

@stephenw10

@stephenw10 said in Report a Bug.:

I assume this does not have 32 Ethernet ports?

Only 2.

@stephenw10 said in Report a Bug.:

But is this a desktop device?

Yes.

[stephenw10]

Ok, then both those NICs appear to be buggy but the dc(4) driver is known to have issues so I'd replace that first.

[e0x]

@stephenw10 The ENF656-ESW-NDPR V1.1 will be ok?

[stephenw10]

That looks like a 56K modem, so almost certainly not what you want and it probably not supported anyway.

[e0x]

@stephenw10 RTL8139D(L)?

[e0x]

@stephenw10 I have a very old computer for this, can I put a link for a store from my country for best help? I don't know if put a link of an online store is accepted here, so I ask just in case.

[stephenw10]

That will probably work but it's still an old NIC that isn't really that great.

Use Intel based NICs if you possibly can.

[e0x]

@stephenw10 Only find intel ether Express Pro100 Smart adaptor for a reasonable price.