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    Error when upgrading to version 2.7

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • C
      cairoapcampos
      last edited by cairoapcampos

      I tried to update PfSense from version 2.6 to version 2.7 but I couldn't. I tried 3 possible ways: Through the Web interface, through option 13 in the console and through the "pfSense-upgrade" command directly in the shell. According to the last test I got the output below:

      tela6.png

      I saw some forum posts, but I didn't find a solution.

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      • jimpJ jimp moved this topic from Problems Installing or Upgrading TNSR Software on
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        That looks like it has pulled in some newer pkgs. Try running:
        pkg-static info -x pfsense and pkg-static info pkg

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        • C
          cairoapcampos @stephenw10
          last edited by

          @stephenw10 said in Error when upgrading to version 2.7:

          That looks like it has pulled in some newer pkgs. Try running:
          pkg-static info -x pfsense and pkg-static info pkg

          Command output: pkg-static info -x pfsense

          tela1.png

          Command output: pkg-static info pkg

          tela2.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Mmm, OK. Try: pkg-static -d update

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            • C
              cairoapcampos @stephenw10
              last edited by

              @stephenw10 said in Error when upgrading to version 2.7:

              Mmm, OK. Try: pkg-static -d update

              Command output: pkg-static -d update

              Tela.png

              Should I run the pfSense-upgrade command now?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Yes try: pfSense-upgrade -d

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                • C
                  cairoapcampos @stephenw10
                  last edited by

                  @stephenw10 said in Error when upgrading to version 2.7:

                  Yes try: pfSense-upgrade -d

                  When executing the above command the problem returned:

                  tela4.png

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok try: ls /var/cache/pkg/pkg*

                    If it shows you have a cached version of pkg-1.17.5_4.pkg then try:
                    pkg-static install -Uf /var/cache/pkg/pkg-1.17.5_4.pkg

                    Then try upgrading again.

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                    • C
                      cairoapcampos @stephenw10
                      last edited by

                      @stephenw10

                      The versions shown are as follows:

                      tela8.png

                      Should I use some of these versions, instead of the pkg-1.17.5_4.pkg version?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yes try: pkg-static install -Uf /var/cache/pkg/pkg-1.17.5_3.pkg

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                        • C
                          cairoapcampos @stephenw10
                          last edited by

                          @stephenw10

                          Package update screens:

                          tela10.png

                          tela11.png

                          tela12.png

                          Should I really remove the "pkg.conf" file before running the pfSense-upgrade -d command?

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Nope just try upgrading from there.

                            Though it's interesting that now it was able to see the updated 1.19.1_2 version of package anyway. It will probably just upgrade to that again first, which is correct.

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                            • C
                              cairoapcampos @stephenw10
                              last edited by cairoapcampos

                              @stephenw10

                              I tried updating using version "pkg-1.17.5_3.pkg" but it didn't work:

                              tela15.png

                              Later I checked the downloaded packages, installed the 1.19.1_2 package and tried to update, but it didn't work either:

                              tela16.png

                              tela17.png

                              tela18.png

                              tela19.png

                              tela20.png

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm. pkg -d update still succeeds?

                                And pfSense-repoc fails?

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                                • C
                                  cairoapcampos @stephenw10
                                  last edited by cairoapcampos

                                  @stephenw10

                                  Still using version 1.19.1_2 of the package I have the following outputs:

                                  tela21.png

                                  tela22.png

                                  I will restore the PfSense snapshot. It is a VM. Can we do another test?

                                  Even changing to the snapshot does not update to version 2.7. However, we can start a new attempt without any previous tests.

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Ah sorry try: pkg-static -d update and pfSense-repoc-static

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                                    • C
                                      cairoapcampos @stephenw10
                                      last edited by cairoapcampos

                                      @stephenw10

                                      I reinstalled the pkg- 1.19.1_2.pkg package.

                                      I executed the following commands, but one of them failed.

                                      tela25.png

                                      tela26.png

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, I assume pfSense-upgrade still fails the same way?

                                        At this point I think I would just reinstall 2.7 clean to be sure.

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                                        • C
                                          cairoapcampos @stephenw10
                                          last edited by

                                          @stephenw10 said in Error when upgrading to version 2.7:

                                          NETGATE
                                          ADMINISTRATOR
                                          8 minutes ago

                                          Hmm, I assume pfSense-upgrade still fails the same way?

                                          At this point I think I would just reinstall 2.7 clean to be sure.

                                          Is it possible to backup all of pfSense (firewall rules, OpenVPN settings, etc?) and then restore to a clean install of pfSense 2.7?

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Yes, just download the config from Diag > Backup/Restore then restore it into 2.7.

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