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Error when upgrading to version 2.7

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • C
    cairoapcampos
    last edited by cairoapcampos Oct 11, 2023, 4:25 PM Oct 11, 2023, 4:23 PM

    I tried to update PfSense from version 2.6 to version 2.7 but I couldn't. I tried 3 possible ways: Through the Web interface, through option 13 in the console and through the "pfSense-upgrade" command directly in the shell. According to the last test I got the output below:

    tela6.png

    I saw some forum posts, but I didn't find a solution.

    1 Reply Last reply Reply Quote 0
    • J jimp moved this topic from Problems Installing or Upgrading TNSR Software on Oct 12, 2023, 2:34 PM
    • S
      stephenw10 Netgate Administrator
      last edited by Oct 12, 2023, 2:38 PM

      That looks like it has pulled in some newer pkgs. Try running:
      pkg-static info -x pfsense and pkg-static info pkg

      C 1 Reply Last reply Oct 16, 2023, 10:30 AM Reply Quote 0
      • C
        cairoapcampos @stephenw10
        last edited by Oct 16, 2023, 10:30 AM

        @stephenw10 said in Error when upgrading to version 2.7:

        That looks like it has pulled in some newer pkgs. Try running:
        pkg-static info -x pfsense and pkg-static info pkg

        Command output: pkg-static info -x pfsense

        tela1.png

        Command output: pkg-static info pkg

        tela2.png

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Oct 16, 2023, 1:16 PM

          Mmm, OK. Try: pkg-static -d update

          C 1 Reply Last reply Oct 16, 2023, 2:42 PM Reply Quote 0
          • C
            cairoapcampos @stephenw10
            last edited by Oct 16, 2023, 2:42 PM

            @stephenw10 said in Error when upgrading to version 2.7:

            Mmm, OK. Try: pkg-static -d update

            Command output: pkg-static -d update

            Tela.png

            Should I run the pfSense-upgrade command now?

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Oct 16, 2023, 2:52 PM

              Yes try: pfSense-upgrade -d

              C 1 Reply Last reply Oct 16, 2023, 3:21 PM Reply Quote 0
              • C
                cairoapcampos @stephenw10
                last edited by Oct 16, 2023, 3:21 PM

                @stephenw10 said in Error when upgrading to version 2.7:

                Yes try: pfSense-upgrade -d

                When executing the above command the problem returned:

                tela4.png

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Oct 16, 2023, 3:55 PM

                  Ok try: ls /var/cache/pkg/pkg*

                  If it shows you have a cached version of pkg-1.17.5_4.pkg then try:
                  pkg-static install -Uf /var/cache/pkg/pkg-1.17.5_4.pkg

                  Then try upgrading again.

                  C 1 Reply Last reply Oct 17, 2023, 8:23 PM Reply Quote 0
                  • C
                    cairoapcampos @stephenw10
                    last edited by Oct 17, 2023, 8:23 PM

                    @stephenw10

                    The versions shown are as follows:

                    tela8.png

                    Should I use some of these versions, instead of the pkg-1.17.5_4.pkg version?

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Oct 17, 2023, 8:35 PM

                      Yes try: pkg-static install -Uf /var/cache/pkg/pkg-1.17.5_3.pkg

                      C 1 Reply Last reply Oct 17, 2023, 8:47 PM Reply Quote 0
                      • C
                        cairoapcampos @stephenw10
                        last edited by Oct 17, 2023, 8:47 PM

                        @stephenw10

                        Package update screens:

                        tela10.png

                        tela11.png

                        tela12.png

                        Should I really remove the "pkg.conf" file before running the pfSense-upgrade -d command?

                        1 Reply Last reply Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Oct 17, 2023, 8:52 PM

                          Nope just try upgrading from there.

                          Though it's interesting that now it was able to see the updated 1.19.1_2 version of package anyway. It will probably just upgrade to that again first, which is correct.

                          C 1 Reply Last reply Oct 17, 2023, 9:13 PM Reply Quote 0
                          • C
                            cairoapcampos @stephenw10
                            last edited by cairoapcampos Oct 17, 2023, 9:15 PM Oct 17, 2023, 9:13 PM

                            @stephenw10

                            I tried updating using version "pkg-1.17.5_3.pkg" but it didn't work:

                            tela15.png

                            Later I checked the downloaded packages, installed the 1.19.1_2 package and tried to update, but it didn't work either:

                            tela16.png

                            tela17.png

                            tela18.png

                            tela19.png

                            tela20.png

                            1 Reply Last reply Reply Quote 0
                            • S
                              stephenw10 Netgate Administrator
                              last edited by Oct 17, 2023, 9:25 PM

                              Hmm. pkg -d update still succeeds?

                              And pfSense-repoc fails?

                              C 1 Reply Last reply Oct 17, 2023, 9:30 PM Reply Quote 0
                              • C
                                cairoapcampos @stephenw10
                                last edited by cairoapcampos Oct 17, 2023, 10:02 PM Oct 17, 2023, 9:30 PM

                                @stephenw10

                                Still using version 1.19.1_2 of the package I have the following outputs:

                                tela21.png

                                tela22.png

                                I will restore the PfSense snapshot. It is a VM. Can we do another test?

                                Even changing to the snapshot does not update to version 2.7. However, we can start a new attempt without any previous tests.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Oct 17, 2023, 11:30 PM

                                  Ah sorry try: pkg-static -d update and pfSense-repoc-static

                                  C 1 Reply Last reply Oct 18, 2023, 9:16 PM Reply Quote 0
                                  • C
                                    cairoapcampos @stephenw10
                                    last edited by cairoapcampos Oct 18, 2023, 9:17 PM Oct 18, 2023, 9:16 PM

                                    @stephenw10

                                    I reinstalled the pkg- 1.19.1_2.pkg package.

                                    I executed the following commands, but one of them failed.

                                    tela25.png

                                    tela26.png

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Oct 18, 2023, 9:33 PM

                                      Hmm, I assume pfSense-upgrade still fails the same way?

                                      At this point I think I would just reinstall 2.7 clean to be sure.

                                      C 1 Reply Last reply Oct 18, 2023, 9:42 PM Reply Quote 0
                                      • C
                                        cairoapcampos @stephenw10
                                        last edited by Oct 18, 2023, 9:42 PM

                                        @stephenw10 said in Error when upgrading to version 2.7:

                                        NETGATE
                                        ADMINISTRATOR
                                        8 minutes ago

                                        Hmm, I assume pfSense-upgrade still fails the same way?

                                        At this point I think I would just reinstall 2.7 clean to be sure.

                                        Is it possible to backup all of pfSense (firewall rules, OpenVPN settings, etc?) and then restore to a clean install of pfSense 2.7?

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          stephenw10 Netgate Administrator
                                          last edited by Oct 18, 2023, 9:46 PM

                                          Yes, just download the config from Diag > Backup/Restore then restore it into 2.7.

                                          1 Reply Last reply Reply Quote 0
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