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    NUT Package (2.8.1 and above)

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    UPS Tools
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    • dennypageD
      dennypage @ghound
      last edited by

      @ghound said in NUT Package (2.8.1 and above):

      TrippLite UPS was purchased new in May '23 and connected to SG-1100 (23.05 / 2.8.0_2). You gave me a few tips to properly load usbhid-ups. Once usbhid-ups loaded correctly, after a few days, UPS lost connection (so the UPS has never operated without the lost connection problem every few days). At the time, I believed this was the "lost connection" problem mentioned in the thread. The problem has persisted from first connection to today. SG-1100 is currently 23.09.1 and Nut 2.8.2_1.

      Ah, okay. It's never operated correctly. I had misunderstood that it was a regression.

      P 1 Reply Last reply Reply Quote 0
      • P
        pvk1 @dennypage
        last edited by

        @dennypage Sorry if this is the wrong place. I migrated the configuration to a Netgate 4200. I have NUT package 2.8.2_1. It had permission errors. After including user=root in the ups.conf section (as suggested by you in the previous track) it started working. It also worked on the previous system.
        Schermafbeelding 2024-03-30 091809.png

        dennypageD 2 Replies Last reply Reply Quote 0
        • dennypageD
          dennypage @pvk1
          last edited by

          @pvk1 Ownership of the /var/db/nut directory is incorrect. The following command will fix that:

          chown -R nut:nut /var/db/nut

          The errors for /usr/local/etc/nut are more of an issue. Those files should be accessed prior to switching to user "nut". What version of pfSense are you running? What does

          pkg info | grep nut

          report? Thx.

          P 1 Reply Last reply Reply Quote 0
          • P
            pvk1 @dennypage
            last edited by

            @dennypage
            I am running: 23.09.1-RELEASE (amd64)

            pkg info:

            nut-devel-2024.01.03 Network UPS Tools
            pfSense-pkg-nut-2.8.2_1 Network UPS Tools

            thx

            dennypageD 1 Reply Last reply Reply Quote 0
            • dennypageD
              dennypage @pvk1
              last edited by

              @pvk1 Can you post the output of the the following commands please?

              ls -l /var/db/nut
ls -l /usr/local/etc/nut

              Thanks

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              • P
                pvk1 @dennypage
                last edited by

                @dennypage Hi, thx

                ls -l /var/db/nut
                total 0
                ls: /var/db/nut: Permission denied

                ls -l /usr/local/etc/nut
                total 143
                -rw-r--r-- 1 root wheel 15136 Mar 4 22:00 cmdvartab
                -rw-r--r-- 1 root wheel 98236 Mar 4 22:00 driver.list
                -rw-r--r-- 1 root wheel 1071 Mar 4 22:00 hosts.conf
                -rw-r--r-- 1 root wheel 1071 Mar 4 22:00 hosts.conf.sample
                -rw-r--r-- 1 root wheel 4774 Mar 4 22:00 nut.conf
                -rw-r--r-- 1 root wheel 4774 Mar 4 22:00 nut.conf.sample
                -rw-r----- 1 root wheel 124 Apr 1 18:43 ups.conf
                -rw-r--r-- 1 root wheel 9845 Mar 4 22:00 ups.conf.sample
                -rw-r----- 1 root wheel 28 Apr 1 18:43 upsd.conf
                -rw-r--r-- 1 root wheel 9199 Mar 4 22:00 upsd.conf.sample
                -rw-r----- 1 root wheel 167 Apr 1 18:43 upsd.users
                -rw-r--r-- 1 root wheel 2349 Mar 4 22:00 upsd.users.sample
                -rw-r----- 1 root wheel 530 Apr 1 18:43 upsmon.conf
                -rw-r--r-- 1 root wheel 24735 Mar 4 22:00 upsmon.conf.sample
                -rw-r--r-- 1 root wheel 4217 Mar 4 22:00 upssched.conf
                -rw-r--r-- 1 root wheel 4217 Mar 4 22:00 upssched.conf.sample
                -rw-r--r-- 1 root wheel 1871 Mar 4 22:00 upsset.conf
                -rw-r--r-- 1 root wheel 1871 Mar 4 22:00 upsset.conf.sample
                -rw-r--r-- 1 root wheel 6861 Mar 4 22:00 upsstats-single.html
                -rw-r--r-- 1 root wheel 6861 Mar 4 22:00 upsstats-single.html.sample
                -rw-r--r-- 1 root wheel 4096 Mar 4 22:00 upsstats.html
                -rw-r--r-- 1 root wheel 4096 Mar 4 22:00 upsstats.html.sample

                GertjanG dennypageD 2 Replies Last reply Reply Quote 0
                • GertjanG
                  Gertjan @pvk1
                  last edited by

                  @pvk1 said in NUT Package (2.8.1 and above):

                  ls: /var/db/nut: Permission denied

                  Strange.
                  You are root, right ?

                  [24.03-BETA][root@pfSense.bhf.tld]/root: whoami
root

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  1 Reply Last reply Reply Quote 1
                  • dennypageD
                    dennypage @pvk1
                    last edited by

                    @pvk1 said in NUT Package (2.8.1 and above):

                    ls -l /var/db/nut
                    total 0
                    ls: /var/db/nut: Permission denied

                    As @Gertjan noted, you need to run the commands as root.

                    P 1 Reply Last reply Reply Quote 0
                    • P
                      pvk1 @dennypage
                      last edited by

                      @dennypage
                      Thx. I had disabled the admin user, so I could not login as root. The user that I login with is member of the system admins.

                      I now enabled admin again.
                      s: /var/db/nut:
                      -rw-r--r-- 1 root nut 6 Apr 2 13:19 upsd.pid
                      -rw-r--r-- 1 root nut 6 Apr 2 13:19 upsmon.pid
                      srw-rw---- 1 root nut 0 Apr 2 13:19 usbhid-ups-ups
                      -rw-r--r-- 1 root nut 6 Apr 2 13:19 usbhid-ups-ups.pid

                      dennypageD 1 Reply Last reply Reply Quote 0
                      • dennypageD
                        dennypage @pvk1
                        last edited by

                        @pvk1 Running as non-root will require that ownership of /var/db/nut, and all files therein, to be user "nut".

                        Note that all of the following needs to be done as root.

                        Suggested path:

                        • Remove user=root from the configuration. NB: If you have anything else in the Advanced section, please post that before continuing...
                        • Shut down the UPS service via command "/usr/local/etc/rc.d/nut.sh stop".
                        • Do "ps -axuw | grep ups" and see if any of the nut commands, such as upsmon, are still running. If they are you can stop them with "killall upsmon".
                        • Change ownership of /var/db/nut via command "chown -R nut /var/db/nut".

                        Following that, you should see permissions like so:

                        [23.09.1-RELEASE][root@fw]/root: ls -ld /var/db
drwxr-xr-x  22 root wheel 54 Apr  2 08:29 /var/db
[23.09.1-RELEASE][root@fw.cococafe.com]/root: ls -la /var/db/nut
total 10
drwxr-x---   2 nut  nut    3 Apr  2 10:17 .
drwxr-xr-x  22 root wheel 54 Apr  2 08:29 ..
-rw-r--r--   1 nut  uucp   6 Apr  1 14:40 upsmon.pid
[23.09.1-RELEASE][root@fw]/root:

                        You can also check permissions for /usr/local/etc/nut like so:

                        [23.09.1-RELEASE][root@fw]/root: ls -ld /usr/local/etc
drwxr-xr-x  35 root wheel 91 Apr  2 08:45 /usr/local/etc
[23.09.1-RELEASE][root@fw]/root: ls -ld /usr/local/etc/nut
drwxr-xr-x  2 root wheel 24 Feb 10 12:16 /usr/local/etc/nut
[23.09.1-RELEASE][root@fw]/root: ls -la /usr/local/etc/nut/*.conf
-rw-r--r--  1 root wheel 1071 Feb  7 11:02 /usr/local/etc/nut/hosts.conf
-rw-r--r--  1 root wheel 4774 Feb  7 11:02 /usr/local/etc/nut/nut.conf
-rw-r-----  1 root wheel   43 Apr  1 14:29 /usr/local/etc/nut/ups.conf
-rw-r-----  1 root wheel   28 Apr  1 14:29 /usr/local/etc/nut/upsd.conf
-rw-r-----  1 root wheel  530 Apr  1 14:29 /usr/local/etc/nut/upsmon.conf
-rw-r--r--  1 root wheel 4217 Feb  7 11:02 /usr/local/etc/nut/upssched.conf
-rw-r--r--  1 root wheel 1871 Feb  7 11:02 /usr/local/etc/nut/upsset.conf
[23.09.1-RELEASE][root@fw]/root:

                        Lastly, start the UPS service via command "/usr/local/etc/rc.d/nut.sh start".

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                        • dennypageD
                          dennypage @pvk1
                          last edited by

                          @pvk1 said in NUT Package (2.8.1 and above):

                          Schermafbeelding 2024-03-30 091809.png

                          It just occurred to me... was this attempt to start nut via /usr/local/etc/rc.d/nut.sh done as a non root user?

                          If so, the output makes perfect sense.

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                          • J
                            jonlecroy
                            last edited by

                            @dennypage I just upgraded to pfsense 24.03 with nut 2.8.2_2. Does this have the fix for this issue, or should I reapply the private? Thanks!

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                            • dennypageD
                              dennypage @jonlecroy
                              last edited by

                              @jonlecroy said in NUT Package (2.8.1 and above):

                              Does this have the fix for this issue, or should I reapply the private?

                              What issue are you referring to?

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                              • J
                                jonlecroy @dennypage
                                last edited by

                                @dennypage Ah sorry, this is a general thread isn't it. The UPS regular maintenance sending an 'administrative off' which triggers a pfsense immediate halt when it shouldn't.

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                                • dennypageD
                                  dennypage @jonlecroy
                                  last edited by

                                  @jonlecroy said in NUT Package (2.8.1 and above):

                                  The UPS regular maintenance sending an 'administrative off' which triggers a pfsense immediate halt when it shouldn't.

                                  I believe this is addressed, yes.

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                                  • I
                                    incith
                                    last edited by

                                    For what it's worth, I just did a pkg-static remove nut-devel and pfsense nut 2.8.2_1 blah blah. Cleaned it all out. Did a pkg-static update made sure repo is current. Installed the latest 2 packages from pfsense web gui, and tripplite USB is still broken.

                                    pkg install -f nut-devel-2023.10.07_1.pkg

                                    And it's fixed again.

                                    dennypageD 1 Reply Last reply Reply Quote 0
                                    • dennypageD
                                      dennypage @incith
                                      last edited by

                                      @incith The next release is expected switch over to the 2.8.2 production release of NUT.

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