Lightsquid show me "500 - Internal Server Error" in graphics tab

[xeneize]

Hello, i'm from Argentina, and my english is poor so sorry. I have installed pfsense 1.2.3, with squid + squidguard + lightsquid and it work fine, but when i push to view the graphics show me "500 - Internal Server Error". Can anyone help me? Gratefull for you attention.

[cajardim]

I'm having the same problem, could someone help?

[skear]

I seem to remember encountering this problem before and I think it may have had something to do with the order the packages were installed in.  I would try reinstalling lightsquid.  If that doesn't work try removing all of the packages and installing squid, then lightsquid and see if it works.  If it works proceed with squidgard.

If I had a 1.2.3 box I would test this but I'm now running 2.0.  Good luck!

[cajardim]

I try reinstall the package lightsquid, but the error persist :(

[skear]

Have you tried clicking 'refresh full' ?  You might have to remove all of the packages and try only squid and lightsquid.

[Nachtfalke]

If I remember right, it is a problem with the version of perl.
Give it a try and search the forum. Not sure where to find it now and post you a link.

[scooterdouglas]

Check the following directories for any perl symlinks:

/usr/bin
  /usr/local/bin

Delete any that you find, then:

cd /usr/bin

ln -s /usr/local/bin/perl /usr/bin/perl

ls -ltr | grep -i perl

lrwxr-xr-x  1 root  wheel      19 Sep 11 23:02 perl -> /usr/local/bin/perl

That is how I solved the Error 500 message.

;)

[xeneize]

Thank's for reply. I will try it.
Thank's again.

[xeneize]

Can you explain these commands to better understand?

[jikjik101]

@scooterdouglas:

Check the following directories for any perl symlinks:

/usr/bin
  /usr/local/bin

Delete any that you find, then:

cd /usr/bin

ln -s /usr/local/bin/perl /usr/bin/perl

ls -ltr | grep -i perl

lrwxr-xr-x  1 root  wheel       19 Sep 11 23:02 perl -> /usr/local/bin/perl

That is how I solved the Error 500 message.

;)

Questions:
1. is perl symlink a file?
2. Are these codes needed to be copied verbatim in Diagnostics>Command Prompt>Execute shell command?

cd /usr/bin

ln -s /usr/local/bin/perl /usr/bin/perl

ls -ltr | grep -i perl

lrwxr-xr-x  1 root  wheel      19 Sep 11 23:02 perl -> /usr/local/bin/perl

[jimp]

The graphics tab not working may be something else entirely. The perl-related 500 error made it not work at all.

There is probably some graphing library that tab tries to use that isn't being pulled in.

[johnnybe]

I have the same "500 - Internal Server Error" when I try to see Lightsquid Report.
2.0-RC2 (i386) built on Tue Jun 14 11:14:26 EDT 2011
It was working before updating to the version above.
Remove package, reinstalled and the error persist.

[jimp]

you could try to force it a bit:

uninstall lightsquid, squidguard, and squid

Then go to Diagnostics > Command or the shell, and type:

pkg_delete -f \*squid\* perl\*

And then reinstall squid, squidguard, and lightsquid.

[ethermcman]

The symlink trick and the reinstall trick didn't work either…
I'm really surprised that the Team did not fix this!
We are many people using pfsense in this configuration : squid > squidguard > lightsquid
This problem remains since the 1.2.3.
Any xml fix could be considered?

Thanks for all your hard work making us love pfSense.

[jimp]

If you reinstall the lightsquid package now, does it behave any differently?

I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

[Pistolero]

@jimp:

If you reinstall the lightsquid package now, does it behave any differently?

I made some fixes yesterday, though I haven't tested it out on a fresh 1.2.3 vm.

I am having the very same issue, where the whole report page has been replaced by a "500 - Internal Server Error" in 2.0 RC1 version from yesterday. reinstalling makes no difference, sadly.

Is there a way we could fix this?

Thanks!

[jimp]

I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

@jimp:

uninstall lightsquid, squidguard, and squid

Then go to Diagnostics > Command or the shell, and type:

pkg_delete -f \*squid\* perl\*

And then reinstall squid, squidguard, and lightsquid.

[Hugovsky]

2.0-RC3 (amd64)
built on Fri Jun 24 09:54:09 EDT 2011

squid + Lightquid + squidguard it's working perfectly. No special install order.

[jikjik101]

I still have this 500 ERROR.

Already tried:
@jimp:

I know for a fact it's fine on 2.0. Update to RC3 (it's out officially) and if it doesn't work after the packages reinstall there (should happen automatically with the firmware update), try what I mention earlier in the thread (quoted below).

@jimp:

uninstall lightsquid, squidguard, and squid

Then go to Diagnostics > Command or the shell, and type:

pkg_delete -f \*squid\* perl\*

And then reinstall squid, squidguard, and lightsquid.

Also tried install order but to no avail.

[vladick0732]

In the directory "/usr/bin" file appeared "perl  0 B 1970.01.01 03:00:00 (0) ? –- --- ---",
selected on the picture and you can not delete it, because it says that the file is not correct. What can I do?

[vladick0732]

Hi all!

After several re-installation of packages Squid and Lighsquid, it worked.
File has the normal value. What's the problem I still do not understand.

[cyber7]

What I did to get this working was:
ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
(after deleting the link: /usr/bin/perl)

Kind regards
Aubrey Kloppers
Cape Town

[pdamianov]

@cyber7:

What I did to get this working was:
ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
(after deleting the link: /usr/bin/perl)

Kind regards
Aubrey Kloppers
Cape Town

You are grate man. This solve my problem.

[dmenezes]

the problem is about the perl version or symlink to the perl subversion if u have more the one version installed on your system.
something like that

[2.0.1-RELEASE][root@pfsense.backbone]/usr/bin(41): pkg_info |grep perl
p5-GD-2.46          A perl5 interface to Gd Graphics Library version2
perl-5.10.1_3      Practical Extraction and Report Language
perl-5.12.3        Practical Extraction and Report Language
perl-5.12.4_3      Practical Extraction and Report Language

[2.0.1-RELEASE][root@pfsense.backbone]/usr/bin(17): ls -al /usr/local/bin/perl5*
lrwxr-xr-x  1 root  wheel    25 Feb  1 15:47 /usr/local/bin/perl5 -> /usr/local/bin/perl5.12.3
-rwxr-xr-x  1 root  wheel  7248 Feb 11  2011 /usr/local/bin/perl5.10.1
-rwxr-xr-x  2 root  wheel  7304 Jun 29  2011 /usr/local/bin/perl5.12.3
-rwxr-xr-x  1 root  wheel  7304 Jan 27 09:19 /usr/local/bin/perl5.12.4

change it:
from /usr/local/bin/perl5.12.3
to /usr/local/bin/perl5.12.4

[2.0.1-RELEASE][root@pfsense.backbone]/usr/bin(40): ls -al /usr/bin/perl*
lrwxr-xr-x  1 root  wheel  25 Apr  2 13:10 /usr/bin/perl -> /usr/local/bin/perl5.12.4
lrwxr-xr-x  1 root  wheel  25 Apr  2 13:23 /usr/bin/perl5 -> /usr/local/bin/perl5.12.4

[arenasa]

@cyber7:

What I did to get this working was:
ln -s /usr/local/bin/perl5.12.4 /usr/bin/perl
(after deleting the link: /usr/bin/perl)

Kind regards
Aubrey Kloppers
Cape Town

This works on 2.1 also.  Shouldn't this placed as a bug somewhere so they fixed on the package?.

Regards,

Andrés.

[jimp]

It works fine on 2.1, at least it did every time I tested it. It also works fine for most people on 2.0.x. This isn't a general issue with the lightsquid package, so there isn't really anything to "fix". It's some odd combination of installed packages/files and ordering and who knows what, but most people have no problems with it.

[mrmaveric]

I fixed it by uninstalling all packages that require pearl (the last one you uninstall will also uninstall pearl), then when I reinstalled squid and lightsquid which reinstalled pearl. All the cache and logs created by squid were still there, no data loss.