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    Not your average "internet speed" problem...

    Scheduled Pinned Locked Moved General pfSense Questions
    33 Posts 7 Posters 3.4k Views
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    • JKnottJ
      JKnott @Panja
      last edited by JKnott

      @panja

      Some TP-Link switches, including I believe that model, have problems with VLANs. That might be your issue.

      PfSense running on Qotom mini PC
      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
      UniFi AC-Lite access point

      I haven't lost my mind. It's around here...somewhere...

      M 1 Reply Last reply Reply Quote 0
      • M
        mcury Rebel Alliance @JKnott
        last edited by

        @jknott said in Not your average "internet speed" problem...:

        TP-Link switches, including I believe that model, have problems with VLANs

        The VLAN problem is fixed in hardware revision 3.0 and above

        dead on arrival, nowhere to be found.

        JKnottJ 1 Reply Last reply Reply Quote 0
        • JKnottJ
          JKnott @mcury
          last edited by

          @mcury said in Not your average "internet speed" problem...:

          @jknott said in Not your average "internet speed" problem...:

          TP-Link switches, including I believe that model, have problems with VLANs

          The VLAN problem is fixed in hardware revision 3.0 and above

          Well, we can still blame them. ๐Ÿ˜‰

          PfSense running on Qotom mini PC
          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
          UniFi AC-Lite access point

          I haven't lost my mind. It's around here...somewhere...

          1 Reply Last reply Reply Quote 0
          • P
            Panja
            last edited by Panja

            I have tried to put my laptop directly into the pfSense box which gives me full speeds. Also when connect to the Archer C7 I get full speeds.

            The TP-Link switch has also been replaced by a Netgear as mentioned in my OP.
            Getting the same problems with the Netgear.

            Speedtest are done right after each other.
            Maybe 2 minutes between them. Which always results in the same problems.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Except it did the same thing with a Netgear switch in there instead and with OpenWRT on the AP we can't even blame them there. ๐Ÿ˜‰

              P 1 Reply Last reply Reply Quote 0
              • P
                Panja @stephenw10
                last edited by

                @stephenw10

                Can you elaborate?
                I donโ€™t quite understand what you mean. Sorry!

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Sorry I was replying to @JKnott but my reply ended up out of order.

                  You might need a packet capture to see what's happening there. Seem like something low level, and IP/MAC conflict maybe.

                  No errors logged anywhere? On any of those devices?

                  Steve

                  P 1 Reply Last reply Reply Quote 0
                  • P
                    Panja @stephenw10
                    last edited by

                    @stephenw10

                    Ahhhh ok. I see now. ๐Ÿ˜‚

                    I will try to do some more (error) testing tomorrow and also look if I can find anything in the logs.

                    1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User
                      last edited by

                      @Panja

                      Is the OpenWRT in router mode or did you set it up in AP
                      mode?

                      P 1 Reply Last reply Reply Quote 0
                      • P
                        Panja @A Former User
                        last edited by

                        @dobby_

                        AP mode.
                        Also disabled Firewall, DNS and DHCP on the OpenWRT device.

                        1 Reply Last reply Reply Quote 0
                        • P
                          Panja
                          last edited by

                          What I tested today:

                          • Port 4 from Archer C7 directly into my laptop: full speeds
                          • Cable from pfSense directly in the TP link switch and port 8 (vlan 40) directly to my laptop: full speeds
                          • Port 4 from Archer C7 into new Netgear switch (factory defaults, no setup): internet speed problem
                          • Port 4 from Archer C7 into new Netgear xx (factory defaults, no setup), unplug port 2 (so eliminating the TP link switch): internet speed problem
                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Mmm, that's got to be something really low level.

                            You see latency and low speeds but not packet loss?

                            I would be running packet captures to try to identify what's happening.

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • P
                              Panja
                              last edited by Panja

                              @mcury @Dobby_ @Gertjan @stephenw10 @JKnott @SteveITS

                              And LOW LEVEL is was!
                              Finally fixed the problem...

                              I've tested my problem with 3 different laptops.
                              Surface Laptop, Surface Pro and HP Probook.
                              All do not have an internal LAN port so I used an USB3.0 to LAN adapter (MS Surface Ethernet Adapter). And the 2 Surface devices I tried also on a Microsoft Surface Dock (with ethernet port). Continues problems, either with the dongle or on the dock.
                              If it was only with the dongle I would have thought the dongle would be f*ck3d.
                              But the problem was there with the dock as well...

                              Yesterday I tried that same dongle on a PopOS (Linux) device and to my suprise I was getting full speeds. That made me think it could not be the dongle itself.
                              I took a look at the driver settings for both the dongle and dock and they both use the same chip: Realtek RTL8153.
                              Both were installed with the MS Surface drivers and are recommended/installed by MS.

                              I've downloaded the latest RTL8153 drivers from the Realtek site. Manually updated the drivers and choose a different brand ethernet adapter. Voila problem solved!!
                              Finally full speed now.

                              Many thanks for all your help guys!

                              M 1 Reply Last reply Reply Quote 1
                              • M
                                mcury Rebel Alliance @Panja
                                last edited by

                                @panja Nice..
                                I tried to use one of those USB NIC once in my life.. never will again.. :)

                                dead on arrival, nowhere to be found.

                                GertjanG 1 Reply Last reply Reply Quote 0
                                • GertjanG
                                  Gertjan @mcury
                                  last edited by

                                  @mcury
                                  Yep, @Panja resumed it well enough : " the dongle would be f*ck3d. ".

                                  Ethernet over USB : even if you could, you shouldn't. Added to that : Realtek hardware/drivers ...

                                  No "help me" PM's please. Use the forum, the community will thank you.
                                  Edit : and where are the logs ??

                                  P 1 Reply Last reply Reply Quote 0
                                  • P
                                    Panja @Gertjan
                                    last edited by

                                    @gertjan

                                    Totally agree, that's why I have a dock when working at my desk.
                                    (which did have the same chipset as the dongle).
                                    But when I'm on the road and I need ethernet what options do I have...

                                    GertjanG 1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @Panja
                                      last edited by

                                      @panja said in Not your average "internet speed" problem...:

                                      options do I have...

                                      One : you deal with what you have, and you made it work for you !!

                                      To rephrase what I said above : it might work, as is was sold to you with the idea that it would work.
                                      I've been using Realteks half my live and wasn't really bothered with them. I did have several NICs in advance, as they just don't 'live' very long.
                                      These days, I always disable build in NIC's, and add quad Intel branded NIC in systems.

                                      When I buy material, I always check what the used hardware is. The price, shape and colour details comes next.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 0
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