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    Not your average "internet speed" problem...

    Scheduled Pinned Locked Moved General pfSense Questions
    33 Posts 7 Posters 3.4k Views
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    • P
      Panja
      last edited by Panja

      I have tried to put my laptop directly into the pfSense box which gives me full speeds. Also when connect to the Archer C7 I get full speeds.

      The TP-Link switch has also been replaced by a Netgear as mentioned in my OP.
      Getting the same problems with the Netgear.

      Speedtest are done right after each other.
      Maybe 2 minutes between them. Which always results in the same problems.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Except it did the same thing with a Netgear switch in there instead and with OpenWRT on the AP we can't even blame them there. 😉

        P 1 Reply Last reply Reply Quote 0
        • P
          Panja @stephenw10
          last edited by

          @stephenw10

          Can you elaborate?
          I don’t quite understand what you mean. Sorry!

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Sorry I was replying to @JKnott but my reply ended up out of order.

            You might need a packet capture to see what's happening there. Seem like something low level, and IP/MAC conflict maybe.

            No errors logged anywhere? On any of those devices?

            Steve

            P 1 Reply Last reply Reply Quote 0
            • P
              Panja @stephenw10
              last edited by

              @stephenw10

              Ahhhh ok. I see now. 😂

              I will try to do some more (error) testing tomorrow and also look if I can find anything in the logs.

              1 Reply Last reply Reply Quote 0
              • ?
                A Former User
                last edited by

                @Panja

                Is the OpenWRT in router mode or did you set it up in AP
                mode?

                P 1 Reply Last reply Reply Quote 0
                • P
                  Panja @A Former User
                  last edited by

                  @dobby_

                  AP mode.
                  Also disabled Firewall, DNS and DHCP on the OpenWRT device.

                  1 Reply Last reply Reply Quote 0
                  • P
                    Panja
                    last edited by

                    What I tested today:

                    • Port 4 from Archer C7 directly into my laptop: full speeds
                    • Cable from pfSense directly in the TP link switch and port 8 (vlan 40) directly to my laptop: full speeds
                    • Port 4 from Archer C7 into new Netgear switch (factory defaults, no setup): internet speed problem
                    • Port 4 from Archer C7 into new Netgear xx (factory defaults, no setup), unplug port 2 (so eliminating the TP link switch): internet speed problem
                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Mmm, that's got to be something really low level.

                      You see latency and low speeds but not packet loss?

                      I would be running packet captures to try to identify what's happening.

                      Steve

                      1 Reply Last reply Reply Quote 0
                      • P
                        Panja
                        last edited by Panja

                        @mcury @Dobby_ @Gertjan @stephenw10 @JKnott @SteveITS

                        And LOW LEVEL is was!
                        Finally fixed the problem...

                        I've tested my problem with 3 different laptops.
                        Surface Laptop, Surface Pro and HP Probook.
                        All do not have an internal LAN port so I used an USB3.0 to LAN adapter (MS Surface Ethernet Adapter). And the 2 Surface devices I tried also on a Microsoft Surface Dock (with ethernet port). Continues problems, either with the dongle or on the dock.
                        If it was only with the dongle I would have thought the dongle would be f*ck3d.
                        But the problem was there with the dock as well...

                        Yesterday I tried that same dongle on a PopOS (Linux) device and to my suprise I was getting full speeds. That made me think it could not be the dongle itself.
                        I took a look at the driver settings for both the dongle and dock and they both use the same chip: Realtek RTL8153.
                        Both were installed with the MS Surface drivers and are recommended/installed by MS.

                        I've downloaded the latest RTL8153 drivers from the Realtek site. Manually updated the drivers and choose a different brand ethernet adapter. Voila problem solved!!
                        Finally full speed now.

                        Many thanks for all your help guys!

                        M 1 Reply Last reply Reply Quote 1
                        • M
                          mcury Rebel Alliance @Panja
                          last edited by

                          @panja Nice..
                          I tried to use one of those USB NIC once in my life.. never will again.. :)

                          dead on arrival, nowhere to be found.

                          GertjanG 1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan @mcury
                            last edited by

                            @mcury
                            Yep, @Panja resumed it well enough : " the dongle would be f*ck3d. ".

                            Ethernet over USB : even if you could, you shouldn't. Added to that : Realtek hardware/drivers ...

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            P 1 Reply Last reply Reply Quote 0
                            • P
                              Panja @Gertjan
                              last edited by

                              @gertjan

                              Totally agree, that's why I have a dock when working at my desk.
                              (which did have the same chipset as the dongle).
                              But when I'm on the road and I need ethernet what options do I have...

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @Panja
                                last edited by

                                @panja said in Not your average "internet speed" problem...:

                                options do I have...

                                One : you deal with what you have, and you made it work for you !!

                                To rephrase what I said above : it might work, as is was sold to you with the idea that it would work.
                                I've been using Realteks half my live and wasn't really bothered with them. I did have several NICs in advance, as they just don't 'live' very long.
                                These days, I always disable build in NIC's, and add quad Intel branded NIC in systems.

                                When I buy material, I always check what the used hardware is. The price, shape and colour details comes next.

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                1 Reply Last reply Reply Quote 0
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