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    Not your average "internet speed" problem...

    Scheduled Pinned Locked Moved General pfSense Questions
    33 Posts 7 Posters 3.4k Views
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    • JKnottJ
      JKnott @mcury
      last edited by

      @mcury said in Not your average "internet speed" problem...:

      @jknott said in Not your average "internet speed" problem...:

      TP-Link switches, including I believe that model, have problems with VLANs

      The VLAN problem is fixed in hardware revision 3.0 and above

      Well, we can still blame them. ๐Ÿ˜‰

      PfSense running on Qotom mini PC
      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
      UniFi AC-Lite access point

      I haven't lost my mind. It's around here...somewhere...

      1 Reply Last reply Reply Quote 0
      • P
        Panja
        last edited by Panja

        I have tried to put my laptop directly into the pfSense box which gives me full speeds. Also when connect to the Archer C7 I get full speeds.

        The TP-Link switch has also been replaced by a Netgear as mentioned in my OP.
        Getting the same problems with the Netgear.

        Speedtest are done right after each other.
        Maybe 2 minutes between them. Which always results in the same problems.

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Except it did the same thing with a Netgear switch in there instead and with OpenWRT on the AP we can't even blame them there. ๐Ÿ˜‰

          P 1 Reply Last reply Reply Quote 0
          • P
            Panja @stephenw10
            last edited by

            @stephenw10

            Can you elaborate?
            I donโ€™t quite understand what you mean. Sorry!

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Sorry I was replying to @JKnott but my reply ended up out of order.

              You might need a packet capture to see what's happening there. Seem like something low level, and IP/MAC conflict maybe.

              No errors logged anywhere? On any of those devices?

              Steve

              P 1 Reply Last reply Reply Quote 0
              • P
                Panja @stephenw10
                last edited by

                @stephenw10

                Ahhhh ok. I see now. ๐Ÿ˜‚

                I will try to do some more (error) testing tomorrow and also look if I can find anything in the logs.

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                • ?
                  A Former User
                  last edited by

                  @Panja

                  Is the OpenWRT in router mode or did you set it up in AP
                  mode?

                  P 1 Reply Last reply Reply Quote 0
                  • P
                    Panja @A Former User
                    last edited by

                    @dobby_

                    AP mode.
                    Also disabled Firewall, DNS and DHCP on the OpenWRT device.

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                    • P
                      Panja
                      last edited by

                      What I tested today:

                      • Port 4 from Archer C7 directly into my laptop: full speeds
                      • Cable from pfSense directly in the TP link switch and port 8 (vlan 40) directly to my laptop: full speeds
                      • Port 4 from Archer C7 into new Netgear switch (factory defaults, no setup): internet speed problem
                      • Port 4 from Archer C7 into new Netgear xx (factory defaults, no setup), unplug port 2 (so eliminating the TP link switch): internet speed problem
                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Mmm, that's got to be something really low level.

                        You see latency and low speeds but not packet loss?

                        I would be running packet captures to try to identify what's happening.

                        Steve

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                        • P
                          Panja
                          last edited by Panja

                          @mcury @Dobby_ @Gertjan @stephenw10 @JKnott @SteveITS

                          And LOW LEVEL is was!
                          Finally fixed the problem...

                          I've tested my problem with 3 different laptops.
                          Surface Laptop, Surface Pro and HP Probook.
                          All do not have an internal LAN port so I used an USB3.0 to LAN adapter (MS Surface Ethernet Adapter). And the 2 Surface devices I tried also on a Microsoft Surface Dock (with ethernet port). Continues problems, either with the dongle or on the dock.
                          If it was only with the dongle I would have thought the dongle would be f*ck3d.
                          But the problem was there with the dock as well...

                          Yesterday I tried that same dongle on a PopOS (Linux) device and to my suprise I was getting full speeds. That made me think it could not be the dongle itself.
                          I took a look at the driver settings for both the dongle and dock and they both use the same chip: Realtek RTL8153.
                          Both were installed with the MS Surface drivers and are recommended/installed by MS.

                          I've downloaded the latest RTL8153 drivers from the Realtek site. Manually updated the drivers and choose a different brand ethernet adapter. Voila problem solved!!
                          Finally full speed now.

                          Many thanks for all your help guys!

                          M 1 Reply Last reply Reply Quote 1
                          • M
                            mcury Rebel Alliance @Panja
                            last edited by

                            @panja Nice..
                            I tried to use one of those USB NIC once in my life.. never will again.. :)

                            dead on arrival, nowhere to be found.

                            GertjanG 1 Reply Last reply Reply Quote 0
                            • GertjanG
                              Gertjan @mcury
                              last edited by

                              @mcury
                              Yep, @Panja resumed it well enough : " the dongle would be f*ck3d. ".

                              Ethernet over USB : even if you could, you shouldn't. Added to that : Realtek hardware/drivers ...

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              P 1 Reply Last reply Reply Quote 0
                              • P
                                Panja @Gertjan
                                last edited by

                                @gertjan

                                Totally agree, that's why I have a dock when working at my desk.
                                (which did have the same chipset as the dongle).
                                But when I'm on the road and I need ethernet what options do I have...

                                GertjanG 1 Reply Last reply Reply Quote 0
                                • GertjanG
                                  Gertjan @Panja
                                  last edited by

                                  @panja said in Not your average "internet speed" problem...:

                                  options do I have...

                                  One : you deal with what you have, and you made it work for you !!

                                  To rephrase what I said above : it might work, as is was sold to you with the idea that it would work.
                                  I've been using Realteks half my live and wasn't really bothered with them. I did have several NICs in advance, as they just don't 'live' very long.
                                  These days, I always disable build in NIC's, and add quad Intel branded NIC in systems.

                                  When I buy material, I always check what the used hardware is. The price, shape and colour details comes next.

                                  No "help me" PM's please. Use the forum, the community will thank you.
                                  Edit : and where are the logs ??

                                  1 Reply Last reply Reply Quote 0
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