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    Not your average "internet speed" problem...

    Scheduled Pinned Locked Moved General pfSense Questions
    33 Posts 7 Posters 3.0k Views
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    • M
      mcury @JKnott
      last edited by

      @jknott said in Not your average "internet speed" problem...:

      TP-Link switches, including I believe that model, have problems with VLANs

      The VLAN problem is fixed in hardware revision 3.0 and above

      dead on arrival, nowhere to be found.

      JKnottJ 1 Reply Last reply Reply Quote 0
      • JKnottJ
        JKnott @mcury
        last edited by

        @mcury said in Not your average "internet speed" problem...:

        @jknott said in Not your average "internet speed" problem...:

        TP-Link switches, including I believe that model, have problems with VLANs

        The VLAN problem is fixed in hardware revision 3.0 and above

        Well, we can still blame them. ๐Ÿ˜‰

        PfSense running on Qotom mini PC
        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
        UniFi AC-Lite access point

        I haven't lost my mind. It's around here...somewhere...

        1 Reply Last reply Reply Quote 0
        • P
          Panja
          last edited by Panja

          I have tried to put my laptop directly into the pfSense box which gives me full speeds. Also when connect to the Archer C7 I get full speeds.

          The TP-Link switch has also been replaced by a Netgear as mentioned in my OP.
          Getting the same problems with the Netgear.

          Speedtest are done right after each other.
          Maybe 2 minutes between them. Which always results in the same problems.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Except it did the same thing with a Netgear switch in there instead and with OpenWRT on the AP we can't even blame them there. ๐Ÿ˜‰

            P 1 Reply Last reply Reply Quote 0
            • P
              Panja @stephenw10
              last edited by

              @stephenw10

              Can you elaborate?
              I donโ€™t quite understand what you mean. Sorry!

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Sorry I was replying to @JKnott but my reply ended up out of order.

                You might need a packet capture to see what's happening there. Seem like something low level, and IP/MAC conflict maybe.

                No errors logged anywhere? On any of those devices?

                Steve

                P 1 Reply Last reply Reply Quote 0
                • P
                  Panja @stephenw10
                  last edited by

                  @stephenw10

                  Ahhhh ok. I see now. ๐Ÿ˜‚

                  I will try to do some more (error) testing tomorrow and also look if I can find anything in the logs.

                  1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User
                    last edited by

                    @Panja

                    Is the OpenWRT in router mode or did you set it up in AP
                    mode?

                    P 1 Reply Last reply Reply Quote 0
                    • P
                      Panja @A Former User
                      last edited by

                      @dobby_

                      AP mode.
                      Also disabled Firewall, DNS and DHCP on the OpenWRT device.

                      1 Reply Last reply Reply Quote 0
                      • P
                        Panja
                        last edited by

                        What I tested today:

                        • Port 4 from Archer C7 directly into my laptop: full speeds
                        • Cable from pfSense directly in the TP link switch and port 8 (vlan 40) directly to my laptop: full speeds
                        • Port 4 from Archer C7 into new Netgear switch (factory defaults, no setup): internet speed problem
                        • Port 4 from Archer C7 into new Netgear xx (factory defaults, no setup), unplug port 2 (so eliminating the TP link switch): internet speed problem
                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Mmm, that's got to be something really low level.

                          You see latency and low speeds but not packet loss?

                          I would be running packet captures to try to identify what's happening.

                          Steve

                          1 Reply Last reply Reply Quote 0
                          • P
                            Panja
                            last edited by Panja

                            @mcury @Dobby_ @Gertjan @stephenw10 @JKnott @SteveITS

                            And LOW LEVEL is was!
                            Finally fixed the problem...

                            I've tested my problem with 3 different laptops.
                            Surface Laptop, Surface Pro and HP Probook.
                            All do not have an internal LAN port so I used an USB3.0 to LAN adapter (MS Surface Ethernet Adapter). And the 2 Surface devices I tried also on a Microsoft Surface Dock (with ethernet port). Continues problems, either with the dongle or on the dock.
                            If it was only with the dongle I would have thought the dongle would be f*ck3d.
                            But the problem was there with the dock as well...

                            Yesterday I tried that same dongle on a PopOS (Linux) device and to my suprise I was getting full speeds. That made me think it could not be the dongle itself.
                            I took a look at the driver settings for both the dongle and dock and they both use the same chip: Realtek RTL8153.
                            Both were installed with the MS Surface drivers and are recommended/installed by MS.

                            I've downloaded the latest RTL8153 drivers from the Realtek site. Manually updated the drivers and choose a different brand ethernet adapter. Voila problem solved!!
                            Finally full speed now.

                            Many thanks for all your help guys!

                            M 1 Reply Last reply Reply Quote 1
                            • M
                              mcury @Panja
                              last edited by

                              @panja Nice..
                              I tried to use one of those USB NIC once in my life.. never will again.. :)

                              dead on arrival, nowhere to be found.

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @mcury
                                last edited by

                                @mcury
                                Yep, @Panja resumed it well enough : " the dongle would be f*ck3d. ".

                                Ethernet over USB : even if you could, you shouldn't. Added to that : Realtek hardware/drivers ...

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                P 1 Reply Last reply Reply Quote 0
                                • P
                                  Panja @Gertjan
                                  last edited by

                                  @gertjan

                                  Totally agree, that's why I have a dock when working at my desk.
                                  (which did have the same chipset as the dongle).
                                  But when I'm on the road and I need ethernet what options do I have...

                                  GertjanG 1 Reply Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @Panja
                                    last edited by

                                    @panja said in Not your average "internet speed" problem...:

                                    options do I have...

                                    One : you deal with what you have, and you made it work for you !!

                                    To rephrase what I said above : it might work, as is was sold to you with the idea that it would work.
                                    I've been using Realteks half my live and wasn't really bothered with them. I did have several NICs in advance, as they just don't 'live' very long.
                                    These days, I always disable build in NIC's, and add quad Intel branded NIC in systems.

                                    When I buy material, I always check what the used hardware is. The price, shape and colour details comes next.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    1 Reply Last reply Reply Quote 0
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