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    How to DeBug in Pfsense 2.4.4_2.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • W
      waqaslatif @stephenw10
      last edited by

      @stephenw10 Now the new thing is on my second SSD drive I just Installed 2.6.0 and it was working fine and the graph was going smooth but the WhatsApp video calling service was not working well. Then I did it and all of sudden and it stop giving data & graph also stopped.

      First Step.png

      Troubleshoot 2.png

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Can we see the system logs?

        If it's reloading the filter repeatedly for any reason you may need to also apply the 'Disable pf counter data preservation' patch.

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        • W
          waqaslatif @stephenw10
          last edited by

          @stephenw10 Here is the System log.

          138dd3dd-58d0-404d-abb0-6ed587a0ab12-image.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by stephenw10

            That system log is anything but 'simple'! Pretty much nothing that is shown during that 7m period should be happening.

            You have the Service Watchdog package installed and enabled for ntopng but seemingly ntopng is installed or isn't able to start so it's looping continually. Disable that. In fact I would disable everything in the Service Watchdog at least until this is resolved to produce more useful logs.

            Something in there is causing php to crash out and coredump but we can't see what. It's probably one of the things that's continually restarting.

            If you can, pasting the actual logs rather than using a screenshot is a lot more useful.

            Steve

            W 2 Replies Last reply Reply Quote 0
            • W
              waqaslatif @stephenw10
              last edited by

              @stephenw10
              hi I have installed 2.6.0 Latest Version but the internet upload speed desperate
              Tell me solution,

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              • W
                waqaslatif @stephenw10
                last edited by

                @stephenw10
                when I check from internet Router Speed almost
                Download Speed is up to 26 Mbps
                and Upload Speed is up to 25 Mbps

                and through Pfsense
                Download Speed less than 20 Mbps
                and Upload Speed less than 1 Mbps

                Screenshots are Attached
                speed test through Pfsense
                Pfsense Result.png

                speed test through Internet router
                Pfsense bypass Result.png

                Pfsense packages are installed
                Services.png

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Are you running in a VM? If it's hyper-V you're probably hitting the RSC switch bug.

                  If not speeds that low usually indicate some sort of speed/duplex mismatch. Check the Interface status for link speeds and errors/collisions.

                  Steve

                  W 1 Reply Last reply Reply Quote 0
                  • W
                    waqaslatif @stephenw10
                    last edited by

                    @stephenw10
                    I have fresh installed 2.6.0 on HP machine 8300 and not using VM

                    Before that I was using 2.4.2, it was running fine, I had to install the latest 2.6.0 version due to a bug.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      So it's probably a link speed/duplex mismatch.

                      W 1 Reply Last reply Reply Quote 1
                      • W
                        waqaslatif @stephenw10
                        last edited by

                        @stephenw10
                        How do we check and how to fix it

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          First look at Status > Interfaces. Make sure everything is linked at the expected speeds and that there are no errors or collisions shown.

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                          • W
                            waqaslatif @stephenw10
                            last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • W
                              waqaslatif @stephenw10
                              last edited by

                              @stephenw10
                              Interface.png

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                              • W
                                waqaslatif
                                last edited by

                                @waqaslatif
                                Due to low upload speeds, the file is not attached to the email, and Anydesk is often disconnected.

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Where are you pinging the LAN IP from there?

                                  You should never see lost pings like that locally. That indicates a significant problem with your network.

                                  Steve

                                  johnpozJ 1 Reply Last reply Reply Quote 0
                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator @stephenw10
                                    last edited by

                                    @stephenw10 was going to say the same thing - but seems he actually deleted that post ;)

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      ...but the pings were still lost! 😉

                                      johnpozJ 1 Reply Last reply Reply Quote 0
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator @stephenw10
                                        last edited by

                                        @stephenw10 yup very true ;) Yeah something not right there

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        W 1 Reply Last reply Reply Quote 0
                                        • W
                                          waqaslatif @johnpoz
                                          last edited by

                                          @johnpoz This screenshot of that's time when i give my Router's gateway to my system.

                                          dbe89acd-5ba1-4bc6-959f-624fe9e962e9-image.png

                                          and this screenshot of that's time when i give Pfsense's gateway to my system.
                                          19aef8d9-d03b-4a4c-a3a0-eaebbccf5dfb-image.png

                                          The only problem is why uploading speed is not working on pfsense and when upload speed is not working we are unable to attach file on Gmail and anydesk is also not work properlly. I know it's a configuration fault as i think so. And i just want to know where can i fix it.

                                          johnpozJ stephenw10S 2 Replies Last reply Reply Quote 0
                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @waqaslatif
                                            last edited by

                                            @waqaslatif said in How to DeBug in Pfsense 2.4.4_2.:

                                            i give Pfsense's gateway to my system.

                                            Pinging pfsense lan IP from some client on the lan should not have timeouts..

                                            Here is me pinging my lan IP 1000 times..

                                            1000.jpg

                                            Notice not 1 lost..

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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