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    Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      SteveITS Galactic Empire @robmontreal
      last edited by SteveITS

      @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

      upgraded to 22.05 on my Netgate 2100 MAX, rebooted and now no internet

      You rebooted or it rebooted itself? Upgrades will reboot automatically but it can take 10+ minutes sometimes, just wait it out.

      tried pfsense ping

      You can't ping the pfSense or the pfSense can't ping out to the Internet?

      LAN should not have a gateway, only WAN.

      192.168.1.69
      2001:56a:f1e1:c500:92ec:77ff:fe20:724

      The IPv4 is a private IP, do you have another router in front of your pfSense? Can you ping that router?

      Can you ping using IPv6? In Windows:
      ping -6 ipv6.google.com
      or
      ping -6 2607:f8b0:4009:81b::200e

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote ๐Ÿ‘ helpful posts!

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        robmontreal @SteveITS
        last edited by

        @steveits Thanks for the reply.... I had to reconnect old router so they can do some work, old router works as expected.

        I will reply in a bit when everyone goes to lunch i will switch over to Netgate again and troubleshoot

        After the upgrade it rebooted itself. I lost connectivity drove to the office(45 mins) and it was up, but could not get to the internet.

        I'll reply again in a bit
        Thanks..

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        • CourierdogC
          Courierdog @rcoleman-netgate
          last edited by

          @rcoleman-netgate OK we are on the same page.
          Thanks for the reference.
          I removed the Package and Re-Installed the PFBlocker.
          Now the CPU Usage is moving from 15% to 26% this is somewhat more normal from my observations.

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            robmontreal @SteveITS
            last edited by

            @steveits

            Ok i plugged modem back into netgate, i have a gateway under wan, but i cannot ping it, using ping under diags menu

            Under status>gateways it says Pending everywhere?? Is this normal?

            Thanks

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              robmontreal @robmontreal
              last edited by

              This post is deleted!
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              • S
                SteveITS Galactic Empire @robmontreal
                last edited by

                @robmontreal The pending status is probably because it can't ping the gateway either (?). In System/Routing you can edit the gateway and check "Disable Gateway Monitoring" but that's a bit of a hack. Does the ISP router normally respond to pings?

                Is your WAN DHCP?

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote ๐Ÿ‘ helpful posts!

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                  robmontreal @SteveITS
                  last edited by robmontreal

                  @steveits Hey Steve, i do not think my isp router normally responds to ping, i would have to reconnect the old router to check as everything works with old router.

                  My WAN is DHCP.
                  The pending was because i had the wan disconnected, my bad... it shows good now....
                  Can i provide more screen shots for you?

                  Thanks..

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                  • S
                    SteveITS Galactic Empire @robmontreal
                    last edited by

                    @robmontreal OK so that's a public IP at least. If you can't ping the .1 gateway then either that gateway doesn't respond to pings, or there's some weird routing going on, or there's a firewall rule blocking your ping, etc. That shot shows the gateway online though so it seems like the monitoring did ping it...

                    Is anything set in System/Routing/Static Routes?

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote ๐Ÿ‘ helpful posts!

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                      robmontreal @SteveITS
                      last edited by

                      @steveits Ok, so I can ping the gateway just to confirm.

                      Nothing in static routes, its empty.

                      This is getting weird.

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                      • S
                        SteveITS Galactic Empire @robmontreal
                        last edited by

                        @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

                        I can ping the gateway

                        tracert 8.8.4.4

                        and see how far you get. If you can get to the gateway it ought to be working.

                        It's not a DNS issue is it?

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote ๐Ÿ‘ helpful posts!

                        R 2 Replies Last reply Reply Quote 0
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                          robmontreal @SteveITS
                          last edited by

                          @steveits if i cant ping anything, i figure dns is not an issue

                          here is a tracert from my windows box

                          12faac6e-f6be-4e5c-8a75-2a7ac371c63e-image.png

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                            robmontreal @SteveITS
                            last edited by robmontreal

                            @steveits Is it easy to revert back to 22.01 version?

                            This issue is getting annoying... :)

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                            • S
                              SteveITS Galactic Empire @robmontreal
                              last edited by

                              @robmontreal You can reinstall:
                              https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

                              192.168.0.1 is the LAN of your pfSense? It sounds like it doesn't want to route out. Does Diagnostics/Routes show a default route? Yet, the gateway is pingable...which might make sense if there is no default route.

                              Does System/Routing have a default gateway set? (black globe icon)
                              c3185eb6-471b-4a16-a242-6a38f35cfc95-image.png

                              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                              Upvote ๐Ÿ‘ helpful posts!

                              R 1 Reply Last reply Reply Quote 0
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                                robmontreal @SteveITS
                                last edited by

                                This post is deleted!
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                                  robmontreal
                                  last edited by

                                  This post is deleted!
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                                  • S
                                    SteveITS Galactic Empire @robmontreal
                                    last edited by

                                    @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

                                    rather than leave as automatic in gateway i selected WAN_DHCP

                                    I vaguely recall having to do that several years ago somewhere due to a bug, but it's not normal. The docs talk about it selecting the wrong gateway...

                                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                    Upvote ๐Ÿ‘ helpful posts!

                                    R 1 Reply Last reply Reply Quote 0
                                    • R
                                      robmontreal @SteveITS
                                      last edited by robmontreal

                                      @steveits

                                      Just to complete this post, as I deleted some screenshots with IP in them.

                                      This problem is SOLVED

                                      "I ended up setting the WAN gateway to WAN_DHCP as it was set to none."

                                      And then everything started working as it should.

                                      Thanks to all that helped me out.

                                      Have a great day!

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