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    Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • R
      robmontreal @SteveITS
      last edited by

      @steveits Thanks for the reply.... I had to reconnect old router so they can do some work, old router works as expected.

      I will reply in a bit when everyone goes to lunch i will switch over to Netgate again and troubleshoot

      After the upgrade it rebooted itself. I lost connectivity drove to the office(45 mins) and it was up, but could not get to the internet.

      I'll reply again in a bit
      Thanks..

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      • CourierdogC
        Courierdog @rcoleman-netgate
        last edited by

        @rcoleman-netgate OK we are on the same page.
        Thanks for the reference.
        I removed the Package and Re-Installed the PFBlocker.
        Now the CPU Usage is moving from 15% to 26% this is somewhat more normal from my observations.

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        • R
          robmontreal @SteveITS
          last edited by

          @steveits

          Ok i plugged modem back into netgate, i have a gateway under wan, but i cannot ping it, using ping under diags menu

          Under status>gateways it says Pending everywhere?? Is this normal?

          Thanks

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            robmontreal @robmontreal
            last edited by

            This post is deleted!
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            • S
              SteveITS Galactic Empire @robmontreal
              last edited by

              @robmontreal The pending status is probably because it can't ping the gateway either (?). In System/Routing you can edit the gateway and check "Disable Gateway Monitoring" but that's a bit of a hack. Does the ISP router normally respond to pings?

              Is your WAN DHCP?

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote ๐Ÿ‘ helpful posts!

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              • R
                robmontreal @SteveITS
                last edited by robmontreal

                @steveits Hey Steve, i do not think my isp router normally responds to ping, i would have to reconnect the old router to check as everything works with old router.

                My WAN is DHCP.
                The pending was because i had the wan disconnected, my bad... it shows good now....
                Can i provide more screen shots for you?

                Thanks..

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                • S
                  SteveITS Galactic Empire @robmontreal
                  last edited by

                  @robmontreal OK so that's a public IP at least. If you can't ping the .1 gateway then either that gateway doesn't respond to pings, or there's some weird routing going on, or there's a firewall rule blocking your ping, etc. That shot shows the gateway online though so it seems like the monitoring did ping it...

                  Is anything set in System/Routing/Static Routes?

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote ๐Ÿ‘ helpful posts!

                  R 1 Reply Last reply Reply Quote 0
                  • R
                    robmontreal @SteveITS
                    last edited by

                    @steveits Ok, so I can ping the gateway just to confirm.

                    Nothing in static routes, its empty.

                    This is getting weird.

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                    • S
                      SteveITS Galactic Empire @robmontreal
                      last edited by

                      @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

                      I can ping the gateway

                      tracert 8.8.4.4

                      and see how far you get. If you can get to the gateway it ought to be working.

                      It's not a DNS issue is it?

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote ๐Ÿ‘ helpful posts!

                      R 2 Replies Last reply Reply Quote 0
                      • R
                        robmontreal @SteveITS
                        last edited by

                        @steveits if i cant ping anything, i figure dns is not an issue

                        here is a tracert from my windows box

                        12faac6e-f6be-4e5c-8a75-2a7ac371c63e-image.png

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                        • R
                          robmontreal @SteveITS
                          last edited by robmontreal

                          @steveits Is it easy to revert back to 22.01 version?

                          This issue is getting annoying... :)

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                          • S
                            SteveITS Galactic Empire @robmontreal
                            last edited by

                            @robmontreal You can reinstall:
                            https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

                            192.168.0.1 is the LAN of your pfSense? It sounds like it doesn't want to route out. Does Diagnostics/Routes show a default route? Yet, the gateway is pingable...which might make sense if there is no default route.

                            Does System/Routing have a default gateway set? (black globe icon)
                            c3185eb6-471b-4a16-a242-6a38f35cfc95-image.png

                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                            Upvote ๐Ÿ‘ helpful posts!

                            R 1 Reply Last reply Reply Quote 0
                            • R
                              robmontreal @SteveITS
                              last edited by

                              This post is deleted!
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                              • R
                                robmontreal
                                last edited by

                                This post is deleted!
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                                • S
                                  SteveITS Galactic Empire @robmontreal
                                  last edited by

                                  @robmontreal said in Just upgraded from 22.01 to 22.05 on my Netgate 2100 MAX, cant reach internet now?:

                                  rather than leave as automatic in gateway i selected WAN_DHCP

                                  I vaguely recall having to do that several years ago somewhere due to a bug, but it's not normal. The docs talk about it selecting the wrong gateway...

                                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                  Upvote ๐Ÿ‘ helpful posts!

                                  R 1 Reply Last reply Reply Quote 0
                                  • R
                                    robmontreal @SteveITS
                                    last edited by robmontreal

                                    @steveits

                                    Just to complete this post, as I deleted some screenshots with IP in them.

                                    This problem is SOLVED

                                    "I ended up setting the WAN gateway to WAN_DHCP as it was set to none."

                                    And then everything started working as it should.

                                    Thanks to all that helped me out.

                                    Have a great day!

                                    1 Reply Last reply Reply Quote 0
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