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    Installation hangs HP Prodesk 600 G5

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      You might also try:

      set kern.vty=sc
      boot
      
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      • C
        chicamaxi @stephenw10
        last edited by

        @stephenw10 thanks for helping me out! Indeed, I am trying to install 2.5.2 (but the same problem arises with previous versions)…
        How exactly can I interrupt the bootloader? I don’t see any way to stop the bootup process and get a prompt.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          After it shows the bootloader menu where it says:

          Autoboot in X seconds, hit [Enter] to boot or any other key to stop
          

          Hit a key to reach the prompt.

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            chicamaxi @stephenw10
            last edited by

            @stephenw10 thank you, and excuse me that I overlooked the boot menu options. I tried both options, but the boot process gets stuck at the same line. Any clue?

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, well you could try:

              set i915kms_load="YES"
              set drm.i915.enable_unsupported=1
              boot
              

              If it has an i915 supported graphics chipset that may work.

              See this doc.

              Steve

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                chicamaxi @stephenw10
                last edited by

                @stephenw10 hey thanks once more for your help.
                I tried the setting you provided, however my system gets stuck every time at the same line…
                Strange, because I have set up different systems without a single problem. I am really happy with the pfsense system but it just seems not to work with this hardware: HP prodesk 600 g5, intel core i5-8500 with integrated graphics… would it be an option to add another graphic card or serial bus to avoid the video-related error?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  It's certainly worth trying if you have access to one.
                  It seems more like an UEFI issue though.

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                  • M
                    marlonbsantos
                    last edited by

                    Any update on this? Same issue with HP Prodesk 600 G5 i5 9th Gen.
                    TIA

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      It fails to boot the installer? Legacy and EFI?

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                        marlonbsantos @stephenw10
                        last edited by

                        @stephenw10 Yes, I did both but no success.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Where does it fail booting legacy?

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                            marlonbsantos @stephenw10
                            last edited by marlonbsantos

                            @stephenw10 I tried 2.4.5 p1, and this is my error. Is it Video issue or EFI BOOT?

                            310159815_792804238662100_4141202951826220452_n.jpg

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              That's still booting EFI, or at least trying to use the EFI console. Does it not boot legacy differently?

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                                marlonbsantos @stephenw10
                                last edited by marlonbsantos

                                @stephenw10 I tried both ways but same issue.
                                I read from other forum, this like of error works on previous version of pfSense like 2.4.2 or 2.4.3-development versions.
                                Right now, I'm trying to find the oldest version of it. Do you have link of the archived of all previous stable version of pfSense?
                                TIA

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  You tried the various bootloader console suggestions above in this thread.

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                                  • M
                                    marlonbsantos @stephenw10
                                    last edited by

                                    @stephenw10 I tried already before I replied on this post. No success.

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